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Sheraton Buganvilias Resort & Convention Center

4.5 star property

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Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, pool loungers
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
4 bars/lounges, swim-up bar, poolside bar
On the beach, sun-loungers, beach umbrellas, beach towels
Meeting facility

Popular amenities

  • Pet-friendly

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Playa de los Muertos
    ‪4 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Garden View

Deluxe Room, 1 King Bed, Terrace, Garden View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Terrace, Garden View

8.0 out of 10
Very good
(20 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(22 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ocean View

Deluxe Room, 1 King Bed, Terrace, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Terrace, Ocean View

8.2 out of 10
Very good
(37 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Garden View

Deluxe Room, 2 Double Beds, Terrace, Garden View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Terrace, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(27 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | 1 bedroom, premium bedding, Select Comfort beds, minibar

Signature Room, 1 King Bed

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Ocean View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Terrace, Ocean View

9.2 out of 10
Wonderful
(14 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(9 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | 1 bedroom, premium bedding, Select Comfort beds, minibar

Signature Room, 2 Double Beds

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View, Ground Floor

Deluxe Room, 2 Double Beds, Garden View, Ground Floor | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

8.8 out of 10
Excellent
(21 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Garden View, Ground Floor

9.0 out of 10
Wonderful
(13 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Buganvilias Resort & Convention Center

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sheraton Buganvilias Resort & Convention Center's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us they can't get enough of Sheraton Buganvilias Resort & Convention Center's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Galeria Flores. Enjoy features like free valet parking, plus 2 outdoor pools and 6 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free valet parking and self-parking
  • For dining with ocean views, stop by La Villita, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, deep-tissue massages or reflexology at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 4 outdoor tennis courts, a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from Malecon and a few minutes from Cruise Ship Terminal
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Sheraton Buganvilias Resort & Convention Center are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sheraton Buganvilias Resort & Convention Center, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 4.5-star Puerto Vallarta resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 11 AM to 1:00 PM.
La Villita – Overlooking the ocean and garden, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Las Gaviotas – This fine-dining restaurant specialises in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping centre
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 463 for adults and from MXN 463 for children
  • Fee for in-room wireless Internet: MXN 105 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 55 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Did not like feeling tricked into a timeshare talk
Stayed 3 nights in Apr 2025

8/10 Good

james Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property service was great housekeeping could be better
Stayed 7 nights in Apr 2025

8/10 Good

Eugene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Sheraton Buganvilia many times over the last 25 years, andthis time our timing was just right. The day we arrived we were greeted with an awesome showing of whales, and then blessed to see them each day we were there.

10/10 Excellent

Sidney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations! Will definitely recommend to friends & family!

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dawn Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael Brian, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at the Sheraton especially Juan and Erica in the breakfast service , you couldn't find any more better service in any location. One complaint I have is the availability of ATM's at the Hotel , the type of ATM would not let me access my Canadian Accounts and we had to make 30 minute trips to the closest ATM. Its an International Hotel and this Banks ATM is unacceptable.
Stayed 5 nights in Apr 2025

10/10 Excellent

maria

Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes this place amazing!
Stayed 14 nights in Mar 2025

10/10 Excellent

Gloria Catalina Valdivia

Stayed 7 nights in Mar 2025

8/10 Good

Dmitrii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Amanda Monier, South Lyon

Stayed 7 nights in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As advertised. Good property, well kept. Food options at time limited at restaurant. Pool and beach access was great. Clean rooms, nice shower in the room.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael, Stittsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at this hotel. A fabulous spot and the staff and service are terrific. We are from Canada and will definitely return next year.
Stayed 9 nights in Mar 2025

6/10 Okay

W. Shane

Stayed 1 night in Mar 2025

10/10 Excellent

Basheerah

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well maintained and the staff were incredible. So polite, very welcoming and by the end of the week got to know you by name. The pools were clean, lots of activities and again great recreation staff. The food was high quality, as always recommend eating the local dishes, the traditional breakfast so so good, fresh masa quesadillas were to die for.
Stayed 6 nights in Feb 2025

8/10 Good

Nancy, Willmar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best thing was the spa. They had a water relaxation for I believe 690 pesos or around $30-$35. You got to go to the Jacuzzi, steam room, sauna, relaxation pool, hydrotherapy, and cold plunge. You could spend as long as you wanted. I didn’t have any luck with the food. The pizza was terrible. It didn’t matter which restaurant on the property it was the same and it was terrible. I don’t think I’m gonna eat another chicken quesadilla for six months. The staff was nice, but the unfortunate thing is right when you check in someone comes to greet you to tell you about the restaurants, but they’re actually trying to get you to sign up for a timeshare conference. They’ll try to get $20 from you to sign up and you kind of caught off guard. They’ll hound you the whole time you’re there if you don’t do it. They do have pesos at the front desk but they run out and then they don’t get more pesos till around 11 or 12 in the afternoon. Overall, it was a decent place but I would prefer to stay closer to Marina Vallarta next time I go.
Stayed 7 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean and high end property.
Stayed 8 nights in Mar 2025

10/10 Excellent

Francisco Rene

Stayed 3 nights in Mar 2025

10/10 Excellent

ryley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort food was great the couple options for the pool is great with awesome employees there. Steps away from the beach provides a great option as well for walking and relaxing
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 24 nights in Feb 2025

10/10 Excellent

Darlene Fern

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

6/10 Okay

IRIS

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Overall hotel condition was old and fitness center was far in other side of property. Staff were not very helpful. Not staying here again.
Stayed 5 nights in Feb 2025