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Empire Hotel Queenstown

2.5 star property

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Photo gallery for Empire Hotel Queenstown

Staircase
Exterior
Double Room, Shared Bathroom | Bathroom | Shower, free toiletries, towels
Lunch and dinner served
Shower, free toiletries, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
2 Orr Street, Queenstown, TAS, 7467
  • Place, West Coast Wilderness Railway
    ‪2 min walk‬
  • Place, Miners Siding
    ‪2 min walk‬
  • Place, Queenstown Town Hall
    ‪5 min walk‬

Room options

View all photos for Family Room, Ensuite

Family Room, Ensuite | Free WiFi, bed sheets

Family Room, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Bathroom | Shower, free toiletries, towels

Double Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | Free WiFi, bed sheets

Triple Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Ensuite

Double Room, 1 Double Bed, Ensuite | Free WiFi, bed sheets

Double Room, 1 Double Bed, Ensuite

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Free WiFi, bed sheets

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | Free WiFi, bed sheets

Twin Room, Shared Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | Free WiFi, bed sheets

Triple Room, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Queen Room, Ensuite

Queen Room, Ensuite | Free WiFi, bed sheets

Queen Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Free WiFi, bed sheets

Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Empire Hotel Queenstown

This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and a meeting room are on-site.
Empire Hotel Queenstown offers 20 accommodations with free toiletries. 30-inch LCD televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Empire Hotel Queenstown, you're just a quick walk from The Paragon Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room, laundry facilities and a communal living room
  • On-site recreation includes hiking/biking trails and mountain biking
  • Steps from The Paragon Theatre and West Coast Wilderness Railway
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Empire Hotel Queenstown also features coffee/tea in common area, laundry facilities, and a communal living room. Free self parking is available.

Smoking is allowed in designated areas at this Queenstown hotel.

On-site venue – This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Hiking/biking trails
  • Mountain biking
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with digital channels

More

  • Heating

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Bar]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 5 PM.
Guests arriving after hours will need to go to the following location to check in: Hotel Bar
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Empire Hotel Queenstown
Empire Queenstown
The Empire Hotel
Empire Hotel Queenstown Inn
Empire Hotel Queenstown Queenstown
Empire Hotel Queenstown Inn Queenstown

Empire Hotel Queenstown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 379 reviews
Rating 8 - Good. 152 out of 379 reviews
Rating 6 - Okay. 91 out of 379 reviews
Rating 4 - Poor. 22 out of 379 reviews
Rating 2 - Terrible. 13 out of 379 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Room and ensuite bathroom was clean and bed was comfortable.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Jenette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but much much smaller than the photos. Staff are lovely. Great steak on a Thursday night
Stayed 1 night in Mar 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely dining room and dinner
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay and the staff were very helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with clean bathrooms, excellent food and a great atmosphere.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
The Empire Hotel Queenstown oozes character and charm. Our room was simple but clean with lovely linen and the beds were very comfortable. Our check in at the front bar was easy and the staff were very friendly. Pub food was nicely done and it was a fantastic location straight across the road from the Wilderness Railway station in Queenstown. Lovely old town with friendly locals.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Stu

Room was very small but adequate for our stay Quite a bit of noise from the fridge units outside when trying to sleep Free breakfast was good and the bar staff were friendly but closing at 9pm on a friday night wasn't ideal
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Karen

Liked: Cleanliness
Room was very clean, neat and lovely and quiet. Well appointed. Breakfast is very basic. Cereal Options limited to cornflakes and rice bubbles. I would suggest that you offer another couple of options like add weetbix and perhaps some muesli or cranola and some fresh fruit and yogurt. Beautiful old hotel with lots of character and so much potential. Staff very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The history of the building and the staff were welcoming and very friendly. The complimentary Continental breakfast was exceptional. Would recommend for a memorable stay.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
We been on the road for a while, it was raining, cold outside The electronic blanket was hit. The building was amazing. We had a nice dinner the fire was going inside. Free breakfast yay. Friendly staff , I love it.
Stayed 1 night in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally placed for everything. Nice old building well maintained.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kate

Lovely old building, great food
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful period building, with lovely clean self contained rooms, quiet atmosphere and pleasant, courteous staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building, a definite stopover if you are going through Queenstown. Great feed at the hotel restaurant too.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean and comfortable premises.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Matthew

Liked: Cleanliness
Sad to see a town that is only just surviving. Many shops closed and limited places to eat. Food at the hotel was pretty good though.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bruce

Liked: Staff & service, property conditions & facilities
Beautiful old Historic Hotel.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

jame

Liked: Property conditions & facilities
I was there a week room was not cleaned,or tidied,room was ok staff ok,food not so good.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

MR MARTIN

Great old hotel meals were good probably the condition is a bit tired but nice to stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Kristy was so great, a continental breakfast included, literally taken back to the past, thank you
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the heritage value of the hotel, we had an ensuite which had refrigerator, very comfortable bed and a spacious and modern bathroom. The breakfast was sufficient and I definitely recommend this property.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully maintained and restored
Stayed 1 night in Jan 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A handy stopover for the Wilderness Railway and nice food for dinner.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
This hotel has lots of history and character.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great old pub and we had a ghostly experience which we loved. The hotel is in a great place and is full of character.
Stayed 1 night in Nov 2024