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Holiday Inn Reading West by IHG

3.0 star property

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Photo gallery for Holiday Inn Reading West by IHG

Terrace/patio
Exterior
Property amenity
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Padworth Lane, Bath Road, Reading, England, RG7 5HT
  • Place, Madejski Stadium
    ‪10 min drive‬
  • Place, University of Reading
    ‪14 min drive‬
  • Place, Oracle
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Walk-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed (Walk-in Shower)

9.0 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

Similar properties

Front of property
Holiday Inn Reading South M4 Jct11 by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 1,000 reviews
The price is €72
includes taxes & fees
21 Nov - 22 Nov
Holiday Inn Reading South M4 Jct11 by IHG

About this property

Holiday Inn Reading West by IHG

Suburban hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site.
Holiday Inn Reading West by IHG offers 50 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Reading West by IHG. During your stay, you'll be within walking distance of Kennet & Avon Canal. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy British cuisine while dining at Padworth Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 11 minutes on foot from Kennet & Avon Canal and a 3-minute drive from UK Wolf Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4112 square feet (382 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Reading West by IHG. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Reading hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Padworth Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Padworth Restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,112 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Reading West
Holiday Inn Reading West
Reading West Holiday Inn
Holiday Inn Reading West Hotel
Holiday Inn Reading West Hotel Reading
Reading Holiday Inn
Holiday Inn Reading West
Reading West By Ihg Reading
Holiday Inn Reading West by IHG Hotel
Holiday Inn Reading West an IHG Hotel
Holiday Inn Reading West by IHG Reading
Holiday Inn Reading West by IHG Hotel Reading

Reviews

Holiday Inn Reading West by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 303 reviews
Rating 8 - Good. 98 out of 303 reviews
Rating 6 - Okay. 35 out of 303 reviews
Rating 4 - Poor. 16 out of 303 reviews
Rating 2 - Terrible. 11 out of 303 reviews

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. I didn’t have A/C in my room. They immediately ran to get me a fan and moved me the next day in to a new room. The staff was very helpful and hospitable. I stayed and had dinner there on a few of the nights on my week stay and every employee they had working were super friendly. Would stay there again.
Stayed 6 nights in Aug 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Same as usual. Lovely place to stsy with really helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Jian Yan

Stayed 3 nights in Aug 2025

10/10 Excellent

Jian Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Faisel

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Satisfying for one night stay

Reasonable stay initially was very slow to serve at the bar due to lack of staff then as time went on it improved and staff were very polite and courteous. Evening food was average at the restaurant but breakfast was excellent however the property externally looking very tired and required major improvements. The gardens needed a lot of care and since the day was very sunny we wanted to sit in the garden but was disappointing as it lacked a lot of attention looking at lots of weeds and scorched grass and beautiful but neglected almond trees
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel with pleasant, well equipped rooms and bathrooms. Staff very friendly and helpful. Breakfast good with plenty of options. Would recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

It was fabulous, from the moment wf arrived until we left. The staff were friendly and helpful, an absolute pleasure.
Stayed 2 nights in Jul 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, staff very helpful. Thank you.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down hotel with inexperienced staff

One of my worst hotel experiences. We had a one night stay booked as we were attending a local music event, and we were meeting with some friends also going to the same event. On arrival our room was not ready so we decided to get a drink. We ordered from the menu, but the girl behind the bar clearly had very little experience of knowledge of bar work and expected us to know which of the wines she showed us was the one we ordered. When our friends ordered a bottle of wine later, she asked which size we wanted, was it medium! All 6 of our group then ordered food at the bar. Four plates arrived after about 50 minutes, but the other 2 didn't. I went to ask to speak to a manager but was told there was not one on, but the two ladies at reception were dealing with things. I explained about our wait for food, now over an hour, and one lady said she would find out what was happening. By the time I was back at the table the final plates arrived, but I never saw the lady from reception again, no offer of apology etc. Three of the dishes ordered were a rice bowl, but none had any rice, and the third looked completely different to the other two. The outdoor seating area resembled a prison exercise yard and the hotel is in very poor condition. One pane of glass in our bedroom window had been replaced with a sheet of plastic screwed in to the frame. Overall a very poor experience, and not a cheap place either. It needs a major overhaul and staff training. The only good part was breakfast!!
Stayed 1 night in Jul 2025

8/10 Good

Shona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and helpful. Gentleman on reception went out of his way to come over and ask us if our room was ok and we were happy with everything, Property looks bit tired from outside but very nice inside and everywhere very clean.
Stayed 1 night in Jul 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com check in time

Check in was a poor, arrived at 13.50 for a 14.00 check was advised room not ready. As check in was 15.00 The information from hotels.com was incorrect and the hotel were aware of the problem with hotels.com. the staff were first class, could not of been better probably the best holiday inn i have stayed in
Stayed 1 night in Jul 2025

4/10 Poor

Robin

Disliked: Staff & service, property conditions & facilities

Very poor service all round

Check in time changed on arrival. Paperwork & website said 2pm, receptionist said 3pm & never guaranteed anywhere. Slow service at lunch, 40 min wait for pancakes & pork sausage in a bun despite no other customers. No charge point or socket on one side of the bed. Bottom sheet on bed too small, didn't fit, not fitted, so moved with you when you turned over. Duvet not wide enough, only covered 3/4 of bed. Shower area in a poor state (see photos), broken & cracked pieces & slide rail adjuster not working and large gap behind extractor fan, not fitted properly.
Extractor fan lose at the wall, not fitted flush.
Crack at bottom of slide rail
Large piece of shower head holder missing
Rust on shower screen ceiling support bar
Stayed 1 night in Jul 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but limited connectivity

Nice hotel in general with a bar and food available until 21:30 we added breakfast which was good value and plenty of choice. Only issue was the limited or zero connectivity either via wifi or mobile service. If you don't have a car you are reliant on the local taxi service which is a minimum of 20 min wait & most taxi journey are £25
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amazing breakfast in bed!
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable, very welcoming staff, will stay again
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Perfect overnight pitstop. Clean, comfy, quiet, lovely staff, cracking bathroom… Very good.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service

Don’t expect to have clean towels before 5pm!

This is our second time staying at this hotel. The first time was amazing but we can see that was purely down to Keith being on reception last time and helping us. Checking in was fine but it was the constant acknowledgement from who I can only assume was the supervisor/ manager which was off putting for us. Some guests may like that interaction every time they walk past reception but we don’t. We don’t want to feel as though someone is watching everything we do, bringing bags in, getting food etc. we like to be left alone after checking in especially after a long journey on the road. What was most disappointing however was the housekeeping. Last time we stayed we changed our own towels which was fine, we didn’t need our entire room cleaned so i had no problem getting my own towels from the trolley. There was no cleaners around at all last time we stayed but as it was our first time, I didn’t think anything of it. This most recent stay however was not good. The trolley with the clean towels wasn’t restocked all day. I had to keep walking around trying to find someone and saw guests waiting at reception around 4pm with bath towels in their hands clearly experiencing the same issue. Really bad housekeeping for this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness
Very welcoming staff and a nice clean hotel.
Stayed 1 night in Jun 2025