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Omni Richmond Hotel

4.0 star property

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Exterior
Property preview
Sun deck
Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) | 1 bedroom, premium bedding, down duvets, pillow-top beds
American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
100 S 12th St, Richmond, VA, 23219
  • Place, Shockoe Slip
    ‪1 min walk‬
  • Place, Greater Richmond Convention Center
    ‪12 min walk‬
  • Place, Virginia Commonwealth University
    ‪17 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed (Luxury)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Room, 1 Queen Bed (Luxury)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(50 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Luxury)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (Luxury)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Luxury)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Double Beds (Luxury)

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(67 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) | Living area | 49-inch LCD TV with digital channels, TV, first-run films

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, 2 Bathrooms

Presidential Suite, 1 Bedroom, 2 Bathrooms | Living area | 49-inch LCD TV with digital channels, TV, first-run films

Presidential Suite, 1 Bedroom, 2 Bathrooms

  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 Queen Bed (High Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Room, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Property entrance

The Commonwealth

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  • Free WiFi
  • Restaurant
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4.4 out of 5, Excellent, 1,294 reviews
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About this property

Omni Richmond Hotel

Hotel with an indoor pool, steps from Shockoe Slip
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Omni Richmond Hotel offers 359 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 49-inch LCD televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness centre and in-room fitness.
Our customers tell us they can't get enough of Omni Richmond Hotel's great location. During your stay, you're just a quick walk from Broad Street. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Westham Tavern
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Shockoe Slip and 6 minutes on foot from Virginia Governor's Mansion
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Omni Richmond Hotel offers its guests an indoor pool, a 24-hour fitness centre, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 161459 square feet (15000 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Omni Richmond Hotel. Parking is available for a fee.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Westham Tavern – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Westham Porch – This restaurant serves breakfast, brunch and lunch. Open daily.
Starbucks – This coffee shop serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 35 per day)
  • Secured, covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Westham Porch
  • Westham Tavern

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (161,459 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Nearby parking fee: USD 35 per day (299 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Omni Richmond
Omni Hotel Richmond
Omni Richmond
Omni Richmond Hotel
Richmond Omni
Richmond Omni Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel Richmond

Omni Richmond Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 820 out of 1200 reviews
Rating 8 - Good. 222 out of 1200 reviews
Rating 6 - Okay. 85 out of 1200 reviews
Rating 4 - Poor. 35 out of 1200 reviews
Rating 2 - Terrible. 38 out of 1200 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but too much tech complexity

The hotel is amazing but it is a challenge for guests who are not adept at using their cell phone since many tasks require cell phone or other digital devices to use the elevators, send text messages to parking staff, etc. It was very confusing and frustrating to us. Too much unfamiliar hassle! But very lux! We may choose to stay elsewhere in future to avoid the hassle, which adds to the cost of the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Angelique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convince of walking to restaurants and shops. It was nice to walk the area. I liked the room and the beds are comfortable. Would stay here again and recommend to other people that are going to that area. Loved there was a parking deck as well, although not free.
Stayed 1 night in Jun 2025

8/10 Good

Tyler

Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Dianne Toepfer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was beyond excellent. Only issue was the bedding was not soft at all. Sheets were rough. I was surprised by that.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so friendly, accommodating and professional 👍
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
As expected, my stay was restful and quiet….. Room was great and the shower head was a delight. Jessica and Sean were most helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Shashikant

Stayed 3 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was tops n every way- friendly, knowledgeable, and helpful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ottis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff wonderful at every step. The room was clean and modern, the hotel overall is very attractive. The restaurant was excellent, especially the breakfast! The chef, Samuel did a wonderful job with everything, especially the biscuits and gravy. Also thanks to Phaedra and Stewart in tbe restaurant, and Jacob at the front desk. I would highly recommend!
Stayed 1 night in Jun 2025

4/10 Poor

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, room comfort
Lovely hotel, the Westham breakfast was delicious; and our server, Stewart, deserves the highest praise.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rick

Stayed 1 night in Jun 2025

10/10 Excellent

Nancie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location within walking distance many attractions. Well appointed with friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool .
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Keysha

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Easy walk to museums.
Stayed 2 nights in Jun 2025

6/10 Okay

Callie

Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Stayed 2 nights in Jun 2025

4/10 Poor

Kerrie

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The third room was lovely. The first two rooms had cleanliness issues. Dirt on the topsheet (looks like it had been walked on with a dirty shoe) and the second room had a stained matress and mattress pad. Nicely appointed rooms and hotel but it is a toss of the dice if you get a clean room. They were nice about getting us another room (both times) but we had just driven through a storm and it was midnight when we checked in and we just wanted to go to bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities
Very clean and delightful staff!
Stayed 1 night in May 2025

8/10 Good

Heather

Stayed 1 night in Jun 2025