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Wyndham Rochester Downtown

3.0 star property

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Photo gallery for Wyndham Rochester Downtown

Relax in the stylish lobby, featuring a curved sofa, armchair, and geometric tile floor.
Two single beds with white linens and a city view.
Front of property
Contemporary dining area with tables and chairs leading to a central counter.
Features a bathtub, toilet, and sink with a large mirror above.

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Gym
  • Bar

Explore the area

Map
70 State St, Rochester, NY, 14614
  • Blue Cross Arena
    ‪5 min walk‬
  • Strong
    ‪15 min walk‬
  • University of Rochester
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Wyndham Rochester Downtown

Riverfront hotel with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Housekeeping is available on request.
Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the helpful staff at Wyndham Rochester Downtown. During your stay, you're just a quick walk from Genesee River. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Strong and a few minutes from University of Rochester
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15024 square feet (1396 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Rochester Downtown. For a fee, parking is available.

This 3-star Rochester hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
River Club – This restaurant only serves breakfast.
State Street Bar & Grill – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,024 square foot of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self-parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Wyndham Rochester Downtown Reviews

Reviews

6.4
Rating 10 - Excellent. 225 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 155 out of 1004 reviews
Rating 2 - Terrible. 214 out of 1004 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Kerry

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Kevin

Travelled with group
Disliked: Staff & service, property conditions & facilities
There was fighting at 3 o’clock in the morning I was up all night. They were very loud.
Stayed 1 night in Apr 2025

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Ion

Liked: Cleanliness, staff & service
Bed was amazing. Blackout curtains were great. Large sized room. Shower was lukewarm and toilet did not flush.
Stayed 1 night in Apr 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome, building was undergoing renovations.
Stayed 1 night in Apr 2025

8/10 Good

Tuyisenge, Albuquerque

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Kudos to the night Front desk clerk Santos. The thermostat was not working properly and he came to the room. He tried to adjust the temperature but was unable. Impressed with his eagerness to make our experience a positive one.
Stayed 2 nights in Apr 2025

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort

Quiet hotel under renovation

Hotel is under renovation but staff was great. Rooms were quiet and comfortable and clean.
Stayed 4 nights in Mar 2025

8/10 Good

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Beautiful views from my room..
Stayed 2 nights in Mar 2025

4/10 Poor

Mayumi, Elmont

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water, couldn’t enjoy at room . No hair dryer but staff was very friendly and nice
Stayed 3 nights in Mar 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very nice and helpful. There was 24 hour security in the lobby. There were two elevators, one was broken. The internet did not work at all and did not have a password. The phone in the room was not connected. The ice machines did not work. The locks on the door seemed flimsy. Did not feel safe.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

6/10 Okay

Rhonda

Sink plugged
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackeesha

Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating
Stayed 1 night in Mar 2025

8/10 Good

Shea'honnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Christopher

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Wyndham on Stat St. in Rochester is not in great shape, and doesn't feel hospitable in the least. There was a good deal of signage asking to be 'patient with the progress' in their fixing things up. It appears more like neglect and general disrepair. Staff were super sweet and nice, but everything else was totally off. Only saw one other set of guests in the 24 hours we spent there. Def not going back there.
Stayed 1 night in Mar 2025

4/10 Poor

Amber

Travelled with group
Disliked: Cleanliness
There was a mouse running around in my bathroom when I woke up to use it in the middle of the night. The light and headboard looked like they had been scratched by a large animal. I checked in online with a deposit and they asked for another check in and deposit when I arrived.
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night's sleep

I was here the 43rd Flower City Fellowship Convention...all your staff was helpful and very friendly ...you did a great job handling all the people
Stayed 1 night in Mar 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok stay, but breakfast was not included. They wanted to charge $11 for a mediocre breakfast buffet. Broken elevator,long wait times etc. one room had a towel over the smoke alarm. I would not recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed myself at the hotel,it was very clean and quiet,and I would recommend my friends to come and stay
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice upgrades but ghosted at breakfast

We had stayed at this property previously and were happy to see the upgrades! The only disappointment was breakfast. We needed to leave town fairly early so we wanted to get breakfast immediately when it opened at 6 AM. We went for breakfast about 610 and no one was to be found. Waited around about five or 10 minutes and still no one around to attend to us for breakfast so eventually left and just went for fast food. A little disappointing.
Stayed 2 nights in Feb 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was being transitioned from a Holiday Inn to Wyndham property. Housekeeping did not come once during our stay, and our room did not have any soap – hand or body. The bathrooms were dirty, and there were no USB plugs to charge phones or medical equipment. The only good things are that the beds were comfortable and the front desk staff was very friendly.
Stayed 2 nights in Feb 2025