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Wyndham Rochester Downtown

3.0 star property

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Front of property
Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, towels
2 restaurants, breakfast served

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Gym
  • Bar
  • Housekeeping

Explore the area

View in a map
70 State St, Rochester, NY, 14614
  • Place, Blue Cross Arena
    ‪5 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed

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About this property

Wyndham Rochester Downtown

Riverside hotel with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Housekeeping is available on request.
Wyndham Rochester Downtown offers 217 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the helpful staff at Wyndham Rochester Downtown. During your stay, you're just a quick walk from Genesee River. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Strong and a few minutes from University of Rochester
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15024 square feet (1396 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Rochester Downtown. For a fee, parking is available.

This 3-star Rochester hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
River Club – This restaurant only serves breakfast.
State Street Bar & Grill – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,024 square foot of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self-parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Wyndham Rochester Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 222 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 158 out of 1002 reviews
Rating 2 - Terrible. 235 out of 1002 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stacy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Room was dirty and gross covered in bugs.
Stayed 1 night in Jul 2025

4/10 Poor

amie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprty had panhandling happening out from. Loud rap music blasting from tge parking lot. The hotel is in disrepair and was dirty. I didnt feel safe enough to even ho up to the girl at the counter. I would like a refund because this hotel was terrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Tiffany

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My room was dirty, the refrigerator wasn’t working properly and I had to clean ice out the fridge so the door can close and they give me a sledgehammer to beat on the ice like I worked there
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Jeremiah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Christian

Stayed 3 nights in Jul 2025

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Give another hotel a try

Horrible 94 degrees out room 78 degrees set AC to 65 and 12 hrs later room still 76
Stayed 1 night in Jul 2025

4/10 Poor

Cynthia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice. That's the good. The 1st room they gave me room 409, was 81 degrees when I walked in. The air did not work. They moved me to another room. There were no ice machines on the floor. I had to go all the way to the front desk to get ice. They put another customer in room 409. He had to change rooms too. The pool was under construction. My room faced a side street. Cars were rev in engines and screeching tires. Saturday morning the fire alarm went off and we had to evacuate. The amount I paid per night was too high for what I got.
Stayed 3 nights in Jul 2025

4/10 Poor

Lorraine

Disliked: Cleanliness, property conditions & facilities
Our check in was great. After that, it was downhill. One elevator was broken, no ice machines worked, our sink was closed causing the water to fill the sink, the coffee maker did not work....when i reported the issues to the desk, they looked at me with a blank stare. I thought the wyndam would do better than this.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy

Stayed 1 night in Jul 2025

10/10 Excellent

Nyota

Liked: Staff & service, property conditions & facilities
Best place and clean
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and friendly staff
Stayed 1 night in Jun 2025

2/10 Terrible

Ty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay, dilapidated property

The stay started with the hotel manager telling us the room we reserved “didn’t exist”. After a large argument at the front desk he finally gave us a room with enough beds for the people we had. Next, we learned on day two that housekeeping only comes “every 3-5 days”. Nice. Guess we will hold onto our moist towels. The AC didn’t work. The carpet was “moist”. The complimentary breakfast was bad breads and coffee. One elevator wasn’t working. The one that was working was on its last leg. Everything was dirty. The protected parking lot had no security (just disheveled security booths and gates). There was a full rap concert in the second floor ballroom on our second night, shaking the hotel. The delivery pizza place across the street was great, and the fireworks from the baseball game were nice out the window. Don’t stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and things worked out wonderfully!
Stayed 1 night in Jun 2025

6/10 Okay

brian

Disliked: Staff & service, property conditions & facilities, room comfort
passenger elevators not working first day there. no ice machines working. staff friendly. bar and what you might call a restaurant open from six to nine. never saw a cook there or anybody having dinner. needs work.
Stayed 4 nights in Jun 2025

6/10 Okay

Laurel

The staff was great. Very nice and helpful. The room was pretty clean but overall, it’s in need of some cosmetic care. The TV was hard to figure out; I couldn’t get the volume up high enough to hear. Nice to have a refrigerator. Weird that there are no ice machines on the floors. The front desk clerk had to get it on the second floor. One elevator was broken. The place just felt kind of old and run down a bit. The complimentary breakfast was nice. Parking was convenient. Price is too high. First World problems, really. Mostly, it was fine.
Stayed 1 night in Jun 2025

2/10 Terrible

Anitra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smell No ac No clean bed pillow case
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Liked: Staff & service
You had to use the service elevator, which required going through a windy, dingy hallway. Elevator worked by had some peculairities--e.g., had to hit the up button, whether you or going up or down. There is 24 hour security on site, I didnt see any sign of potential trouble, but that did make me wonder. The cook was super friendly, and loved to answer questions about the history of Rochester, recommended places to eat (for greasy spoon, learn about a Rochester classic, the garbage plate!), and was extremely pleasant. he even told me about the Rochester Royals, who won an NBA championship in the 1940s. Great attitude and really helped close out my stay with a pleasant conversation. There is a continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Venus

Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the elevator was down so we had to use the service elevator which was ghetto AF then the staff was very unprofessional with loose cigarettes all over the place on the front desk and throwing trash at the security guard while i was standing there waiting for service. The front doors would only work sometimes and you'd have to push them open by hand. the room wasn't very clean either. would not stay here again.
Stayed 3 nights in Jun 2025

6/10 Okay

Jane

Travelled with family
Disliked: Amenities
It was not stated that main elevator was inoperable. The service elevator disgusting. No working ice machine on my floor. Otherwise personnel were friendly.
Stayed 1 night in Jun 2025