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Candlewood Suites Rocky Mount by IHG

2.5 star property

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Photo gallery for Candlewood Suites Rocky Mount by IHG

Studio Suite, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Pet-friendly
Full-sized fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View in a map
688 English Rd, Rocky Mount, NC, 27804
  • Place, Nash Day Hospital
    ‪15 min walk‬
  • Place, Rocky Mount Sports Complex
    ‪4 min drive‬
  • Place, Rocky Mount Event Center
    ‪6 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Candlewood Suites Rocky Mount by IHG

Hotel in Rocky Mount with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Rocky Mount by IHG offers 83 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rocky Mount hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Rocky Mount by IHG. During your stay, you're just a quick walk from Rocky Mt Medical Park. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes on foot from Rocky Mt Medical Park and a 3-minute drive from Nash Day Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Candlewood Suites Rocky Mount by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. You'll find a 24-hour business centre on site.

A computer station is on site and WiFi is free in public spaces. The business-friendly Candlewood Suites Rocky Mount by IHG also features barbecue grills, a picnic area, and laundry facilities. Self parking is free.

This Rocky Mount hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel ROCKY MOUNT
Candlewood Suites ROCKY MOUNT
Candlewood Suites Rocky Mount Hotel Rocky Mount
Candlewood Suites Rocky Mount Hotel

Candlewood Suites Rocky Mount by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Travelled with partner
Just a bit shabby and sterile
Stayed 1 night in Aug 2025

6/10 Okay

Salvatore

Travelled with family
Tv is to small. Hotel was noisy
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Jun 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and spacious, but no breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok beautiful furniture in suite. The air conditioner was super cold just like I like it. Only the pool needs cleaning
Stayed 2 nights in Jul 2025

2/10 Terrible

Harriett

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
We were in Room 225, toilet would not complete a full flush, had to pour water down toilet 1st & 2nd night. Next day, toilet snake, still not flushing. Moved to room 111, toilet still not full flush, must hold down handle to go down. Room not clean, had to buy a mop & bucket for floors, wiped down all cabinets and clean rim of toilets, feces left on them. Utterly dirty, hallway carpet never vacuumed, trash left near Vending/Food Room in hallway. Unacceptable. I need a Refund for my 4 nights.
Stayed 4 nights in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay. It was very enjoyable.
Stayed 2 nights in Jul 2025

6/10 Okay

Wise

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
The room was fine but the smell was horrible
Stayed 1 night in Jul 2025

2/10 Terrible

Denise

Stayed 3 nights in Jun 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked this property as I was in need of a dog friendly hotel on my way up 95. The staff were very friendly and accommodating, but the rooms and beds were very dirty and our bathroom had mold on the ceiling. This property is in serious need of a refresh
Stayed 1 night in Jun 2025

6/10 Okay

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
I think the images on here made the property look nicer than it was. There were definitely many updates needed cosmetically. The dishwasher was EXTREMELY loud with high pitched alarm- type sounds. There we a large water leak in the hall outside of our room.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Absolutely Disgusting

This place is absolutely disgusting. Cockroaches, mice, no air conditioning, smells awful. I literally felt sick just being in the room.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Stayed 1 night in May 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Brittany at the front desk was very helpful. Everything about the property is dated and not well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

SHANDA

Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Stayed 1 night in Jun 2025

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Stayed 1 night in Jun 2025

6/10 Okay

Johnellia

Liked: Cleanliness, property conditions & facilities
my stay was quite noisy after 12am, people at 2am moving furniture about me ,walking loudly, I stayed somewhere else the next night to get done sleep. I was awake until 3am
Stayed 1 night in May 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brittany was very pleasant at check in and informed me of 24 hour coffee and tea, the pool etc. very nice
Stayed 1 night in May 2025

4/10 Poor

Damion

Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

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