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The Natsepa Resort & Conference Center

4.0 star property

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Photo gallery for The Natsepa Resort & Conference Center

2 outdoor pools, pool loungers
Presidential Suite | View from room
View from property
Reception
Honeymoon Suite | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582
  • Place, Tulehu Harbour
    ‪29 min drive‬
  • Place, Maranatha Church of Ambon
    ‪54 min drive‬
  • Place, Pantai Liang
    ‪55 min drive‬
  • Airport, Ambon (AMQ-Pattimura)
    ‪85 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(8 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

View from room

Junior Suite

  • Ocean view
  • 84 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room ( Deluxe Lagoon)

Deluxe Room ( Deluxe Lagoon) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room ( Deluxe Lagoon)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (Junior Suite Lagoon)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite (Junior Suite Lagoon)

  • Ocean view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, blackout curtains, iron/ironing board

Presidential Suite

  • Ocean view
  • 126 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Reception
Manise Hotel Ambon
Ambon
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 8 reviews
The price is €20
includes taxes & fees
22 Jun - 23 Jun
Manise Hotel Ambon

About this property

The Natsepa Resort & Conference Center

Guests at this beach resort will appreciate convenient on-site amenities such as a children's pool and barbecue grills.
The Natsepa Resort & Conference Center offers 95 air-conditioned accommodations with washers/dryers and a safe. Rooms open to balconies. A pillow menu is available. This Salahutu resort provides complimentary wired and wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Natsepa Resort & Conference Center, you'll be close to Tulehu Harbour. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Moluccas Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes bicycles to rent
  • 11.1 mi (17.8 km) from World Peace Gong and 11.2 mi (18 km) from Maranatha Cathedral
  • Airport shuttle service available for a fee
The Natsepa Resort & Conference Center offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Natsepa Resort & Conference Center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Salahutu resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Moluccas Restaurant – This restaurant specialises in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 170,000 for adults and IDR 85,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Moluccas Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 8 steps to reach entrance
  • Front entrance ramp
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 May and 30 September.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Natsepa Resort & Conference Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 350000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 170000 for adults and from IDR 85000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ambon Natsepa
Aston Ambon
Aston Natsepa
Aston Natsepa Ambon
The Natsepa Resort & Conference Center Resort
Aston Natsepa Resort
The Natsepa Resort & Conference Center Salahutu
Natsepa Ambon
The Natsepa Resort & Conference Center Resort Salahutu
Natsepa Resort Ambon
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
Natsepa Resort Salahutu
Natsepa Salahutu

The Natsepa Resort & Conference Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 73 reviews
Rating 8 - Good. 24 out of 73 reviews
Rating 6 - Okay. 15 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 3 out of 73 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at the Natsepa hotel. All the staff is so lovely and we had an amazing stay. Everyone was helpful and kind. We also really liked the food in their restaurant and the facilities in general. We highly recommend it!!
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Dash

Fabulous staff and good food. A lovely piece to wait for a ferry, if every there was one!
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Jasper

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view is magnifficent, the hotel should have a fresh painting. The menu is rather sober. Although breakfast is until 10:00am, there is not much left for you at 09:00 am Peronel is more than friendly
Stayed 8 nights in Oct 2024
Verified

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Room was in ok condition. I couldn’t push the shower knob from hand held to overhead. Towels need to be replaced. There were too many mosquitoes in the room, so housekeeping sprayed, and left an electric gadget. This is my 3rd stay, I would stay here again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Claudette

Liked: Cleanliness, staff & service
Restaurant food is not great. Limited offerings for Lunch and Dinner. Breakfast was good selection. Table surfaces should be cleaned after every use. Need better cooling. Rooms are clean and large. No elevator.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
Toilets don’t flush.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Eding

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite incredible reviews, the property complete disappointed. Amenities were dismal. It was certainly not a luxury property! I could hear my next door neighbours partying in their room in the early hours of the morning! I would not recommend a stay at the Natsepa to anybody that might ask!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Johannes Cornelis

Liked: Cleanliness, amenities, property conditions & facilities
Vriendelijk personeel, goed verzorgd ontbijt, tuin en kamer mijn 2e bezoek zeker een plek om terug te gaan.
Stayed 10 nights in Jan 2026
Verified

2/10 Terrible

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities
Lag dode kakkerlak en andere insecten. Beddengoed zat met bloed, douche straal kwam zo wat niks uit. Buffet, alles lag open met vliegen die erop af kwamen. Nooit meer, zijn hierdoor ook eerder uit Ambon vertrokken
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

素晴らしいスタッフ

スタッフがすべてとても感じがよく、気持ちの良い滞在となりました。ホテル設備は多少物足りない点はありますが（お湯の出が悪いなど）、この地のホテルとしては文句はいえないと思います。景色や雰囲気はすばらしいです。
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk verblijf op Hotel Natsepa!

Heerlijk verblijf gehad in Hotel Natsepa. Erg vriendelijk personeel. Enige minpunt is dat de wachttijd van besteld eten erg lang duurt. En dat wij niet gelijktijdig ons eten kregen, zodat de 1 het eten al op had wanneer voor de ander het eten kwam. Het verliep ook best wel chaotisch want andere tafels hadden het ook. Maar voor de rest erg tevreden😃
Stayed 18 nights in Nov 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hele mooie omgeving. De service is top, alle medewerkers vriendelijk. Ontbijt was super en diner ook super. Eten werd snel gebracht. De kamer werd elke dag gedaan door Valvin, hij was super vriendelijk, niets was teveel. Als je wat vroeg stond het bij wijze van spreken de volgende seconde al klaar.
Stayed 9 nights in Oct 2024
Verified

6/10 Okay

Natasja

Disliked: Staff & service, property conditions & facilities
De oprijlaan naar het hotel is erg verouderd en in slechte staat. Kamers ruim en schoon. Ontbijt niet bijzonder en diner erg karig. Wij hebben voor de lunch zeker 20 minuten op het terras gezeten voordat er iemand van de bediening kwam. Ervoor gekozen om ergens anders te lunchen. Mooie locatie maar er valt nog veel op te knappen en qua bediening nog veel te verbeteren.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was een mooi en goed hotel met vriendelijk en behulpzaam personeel. Ontbijt was zeer uitgebreid. Alleen onze key-card werkte niet goed. Overdag geen probleem, maar in de avond doet de card het niet. Moest elke avond naar beneden, waar ze bij de receptie de kaart weer activeerden. Boven deed de kaart het nog niet. Weer maar beneden, komt er iemand mee met de mastercard om de deur te openen. Het zou gerepareerd worden, maar daar merkten we niks van. Elke avond twee keer op en neer omdat de kaart niet werkt is toch wel erg vervelend. Verder hadden we geen warm water om te douchen, wat op zich niet echt vervelend was met de warmte. Maar toen we eenmaal warm water hadden, was het of koud of gloeiend heet. Het was niet mogelijk om het goed in te stellen. Maar buiten dat om, was het een zeer prettig verblijf!
Stayed 11 nights in Nov 2023
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een pareltje aan het strand, rustig, mooi!
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable séjour, très bon accueil

Excellent séjour après long voyage depuis la France. Le personnel est très accueillant et à l écoute , le service est de qualité. L environnement est très agréable, les chambres spacieuses et confortables. Buffet petit déjeuner formidable.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Adri

Liked: Cleanliness, staff & service
Disliked: Amenities
Goed met aantekening dat het s’avond saai is, en behalve zwemmen is er niets te doen. Wasservice veel te duur in vergelijking met hotels in Ambon stad! 350000 rhp t.o.v. 50.000 rhp.
Verified

8/10 Good

Ravic

Liked: Cleanliness, staff & service, amenities
Mooi resort, maar wel met achterstallig onderhoud.
Verified

6/10 Okay

philippe

Liked: Staff & service
Très bel emplacement et coin piscine magnifique. Les chambres commencent à être vétuste et en particulier les salles de bain.
Stayed 2 nights in Oct 2022
Verified

6/10 Okay

Bronwyn

Liked: Cleanliness, staff & service
The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Stayed 8 nights in Jan 2020
Verified

6/10 Okay

Tim

Liked: Staff & service
Disliked: Property conditions & facilities
Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
schwimmbad und aussicht hat mich sehr gefallen.die gartenanlage ist schön, leider ist die unterhalt nicht immer gut.
Stayed 10 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and truly only star resort in Ambon - great staff and superb stay
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie is uniek - geen beter resort hotel in Ambon - staf is werkelijk fantastisch en het ontbreekt ons aan niets - ni al voor 2e keer hier weer deze trip
Stayed 2 nights in Aug 2019
Verified

8/10 Good

CGM

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool area right off the balcony on our lower level room. Room was huge. Room service very good. Staff very helpful and friendly.
Stayed 2 nights in Apr 2019