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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout curtains
Lobby
Front of property
Breakfast area
Free self-parking

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
524 S West Temple, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪13 min walk‬
  • Place, City Creek Center
    ‪16 min walk‬
  • Place, Delta Center
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Suite

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
This smoke-free hotel features a 24-hour business centre, 24-hour room service and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Metropolitan Inn. During your stay, you're just a quick walk from Salt Lake City and County Building. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Within a 15-minute walk of Salt Palace Convention Center and City Creek Center
WiFi is free in public spaces. There's an onsite 24-hour business centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 201 out of 1003 reviews
Rating 8 - Good. 181 out of 1003 reviews
Rating 6 - Okay. 216 out of 1003 reviews
Rating 4 - Poor. 163 out of 1003 reviews
Rating 2 - Terrible. 242 out of 1003 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Luis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

I reserved a Kind mattress, i was given 2 queens, once we got to the room, every other room seemd to be going under renovation. This room was filthy from hair on the bed to dead bugs on the mirror, cockroach all over the bahtroom, we stayed here due to lack of availability on other places. Stay away if possible, this being a open parking lot there were a lot of interesting individuals in thw parking lot.
Stayed 1 night in Aug 2025

6/10 Okay

Victor

Stayed 1 night in Aug 2025

6/10 Okay

Linda

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It needs to be cleaned. As in drains, paint, new carpet new grout in showers. It needs to be remodel ed. It needs a face lift for sure. The beds were nice but thats it
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, enough parking lots. The room was very clean and tidy. Within 20 minutes walking time you get it to the centre.
Stayed 1 night in Aug 2025

6/10 Okay

Jacob

Stayed 2 nights in Aug 2025

2/10 Terrible

Luke

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

DO NOT STAY

Pay the extra 20 bucks to stay a few blocks down the street. I’ve bargained some hotels in my time, let me tell you this is the absolute dirtiest, stinkiest, and worst hotel I’ve seen. Mice running around the halls, mold in the shower, terrible AC. Take my word, wouldn’t be worth it to stay for free.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE, SCAM

Stayed 30 min. They require a deposit in cash and if you say no they don't let you stay there and no refund. They tell you to use their ATM, which charges a fee and for all I know steals your card information. Cockroaches, black mold, walls disintegrated behind the wallpaper, stains everywhere, chairs were sticky, door had gaps around it, the pictures posted on this site do not match the room in the slightest. Holes in the walls. They check the room before you leave and charge you for everything, hence why they never fix anything. Room smelled like someone was cooking chemicals in it combined with urine. Front desk lady didn't understand what was wrong with the room and said she couldn't do a refund because there was "nothing she could do" and I demanded my deposit back and she gave it back thank God. Do not waste your money here. This is a health department nightmare, a police department nightmare, and just a general nightmare.
Cockroach #1
Outlet plates hanging off
Punched in wall
Cockroach #2
Stayed 1 night in Aug 2025

6/10 Okay

Yueqian

Stayed 1 night in Aug 2025

10/10 Excellent

Kai, Kailua-Kona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine bed and room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Latoya

Stayed 1 night in Aug 2025

4/10 Poor

Ester

Travelled with partner
Disliked: Staff & service, amenities
Dirty hotel rooms in need of much repairs
Stayed 2 nights in Aug 2025

2/10 Terrible

Kitira

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was ok. The room looked really warn down and dirty. We always check the bed for bedbugs and under the matteress we fpund a box of crack pipes and found some dead bugs in the sheets. We left and had to go to another hotel for the night. Place would not give us a refund even after we showed them the crackpipes
Stayed 1 night in Aug 2025

8/10 Good

jason

Stayed 1 night in Jul 2025

8/10 Good

Walt

Stayed 1 night in Aug 2025

6/10 Okay

Scott

Business traveller
Disliked: Property conditions & facilities

Interestingly average

No food, which is ok, plenty of options within 5 minutes. Fit and finish was all over the place. Several upgrades like flooring, tub/shower, good water pressure and bed was clean and comfy. The rest was meh. Cockroaches. And, $100 cash deposit, they will check your room as you check out before giving it back.
Stayed 1 night in Aug 2025

2/10 Terrible

Jesse

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable poor place to stay

This was horrible when I arrived they said the required a $100 dollar deposit CASH ONLY !!! Then when I checked out the charged me $25 dollars for a towel that was used to wash the green tea face mask off!!! This was horrible stay I do not recommend
Stayed 1 night in Aug 2025

6/10 Okay

Durgesh

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and quiet. Staff was very helpful.
Stayed 4 nights in Jul 2025

6/10 Okay

Tammy

Disliked: Cleanliness, amenities
Beds were fabulous, pillows were small, tub was dirty and the table was a mess.
Stayed 2 nights in Aug 2025

2/10 Terrible

Char

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs in the room. Paint peeling off walls had not been kept up in a long time
Stayed 1 night in Jul 2025

6/10 Okay

Jerry

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

huong

Stayed 1 night in Jul 2025

2/10 Terrible

Sara

Disliked: Cleanliness
I wound up not staying here because somebody tried to force there way into my hotel room. I got scared and ran away.
Stayed 1 night in Aug 2025

2/10 Terrible

Tammy

Disliked: Property conditions & facilities
My first room I was given, the bathroom was disgusting. The shower didn't even have a faucet. The inside of the shower was falling apart. I would love to attach some photos. That being said, The mint shift front desk worker gave me a much better room! He apologized and i really appreciated that.
Stayed 1 night in Jul 2025