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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Free daily buffet breakfast
Exterior
Outdoor pool
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, North Star Mall
    ‪6 min drive‬
  • Place, River Walk
    ‪8 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.8 out of 10
Good
(27 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.3 out of 5, Excellent, 3,044 reviews
The price is €91
includes taxes & fees
9 Nov - 10 Nov
La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Hotel in San Antonio with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG, you'll be within walking distance of Methodist Hospital Texsan. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from River Walk and 8 minutes from Alamo
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 363 out of 1007 reviews
Rating 8 - Good. 269 out of 1007 reviews
Rating 6 - Okay. 165 out of 1007 reviews
Rating 4 - Poor. 106 out of 1007 reviews
Rating 2 - Terrible. 104 out of 1007 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Robyn

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk person was super nice and helpful! Our room had a weird smell... it smelled muggy! The shower curtain , no matter how you closed it, the water would leak out everywhere. We enjoyed it was gated, but there was lots of homeless ppl around.
Stayed 2 nights in Jul 2025

6/10 Okay

Felicia

Travelled with family
Nice room ok area.
Stayed 2 nights in Jul 2025

6/10 Okay

Karl D.

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Carpet in bedroom was dirty, and there was mold around shower.
Stayed 1 night in Jul 2025

4/10 Poor

Lathamani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have drinking water. The elevator was not clean. The smell was not good in our room and the walk-way.
Stayed 2 nights in Jun 2025

10/10 Excellent

Willis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great services from top to bottom

Great costume service. TV was outdated but the people was wonderful
Stayed 5 nights in Jun 2025

4/10 Poor

Gracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Room was clean and organized only downfall was the TV was not working and staff was not able to fix it on the stay or exchange to another room.
Stayed 1 night in Jun 2025

4/10 Poor

Blythe

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The room was ok, it's always fairly clean. Surfaces like nightstand, bathroom counter, always need to be wiped down. 50% of the time the coffee maker is broken and the coffee supplies are not restocked. The breakfast is always decent but the cleanliness was abysmal this time. The lady overseeing the replenishment of the food was in the back, on her phone, most of the time, the coffee had run out, the pancake mix had run out, and the trash areas were overflowing. I've never seen it like that before.
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Stayed 1 night in May 2025

6/10 Okay

Alberto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms are clean; but room had a mildewy odor. Bed was comfortable. Door to hallway had huge gaps around the frame which let a lot of light and sound into room. Appreciated the free breakfast; food was just ok though. Overall good hotel to spend a night or two only.
Stayed 1 night in May 2025

4/10 Poor

Sergio

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room had to much humidity and fungus on ceiling bathroom was terrible
Stayed 1 night in May 2025

6/10 Okay

Loretta

Liked: Staff & service
Room had a strong odor. Coffee pot did not work. Bathroom could have been cleaner. Hair on floor.
Stayed 2 nights in May 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

2/10 Terrible

Staci

Travelled with family and small children
Disliked: Amenities
Air conditioner didn’t work right so it was hot in the room the second day the lights wouldn’t turn on so I had to go talk to the front desk and they said the breaker trips so I had to wait for them to flip the breaker to have lights on in there It wasn’t a very good stay.
Stayed 3 nights in Mar 2025

2/10 Terrible

Liliana

Travelled with family, Travelled with family and small children
Disliked: Amenities
Slow running water on bath tub. Poor cleaning in the rooms and worst on halls and common areas. Pool dirty and not ready to be used
Stayed 3 nights in Mar 2025

10/10 Excellent

Lorenzo

Stayed 2 nights in Mar 2025

10/10 Excellent

Hector Daniel

Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Stayed 1 night in Mar 2025

2/10 Terrible

Calli

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets and bedding were disgusting and definitely hadn’t been washed. The front desk guy was rude and not helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Area
Stayed 1 night in Mar 2025

8/10 Good

Jose de Dios

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Mar 2025

8/10 Good

Jakir husen

Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025