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Chapter San Francisco

2.0 star property

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Photo gallery for Chapter San Francisco

Exterior
4-Bed Deluxe Cabin Mixed Room | 1 bedroom, blackout curtains, free WiFi, bed sheets
Lounge
Shower, hair dryer, soap, shampoo
Full-sized fridge, microwave, toaster

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
1533 Franklin Street, San Francisco, CA, 94109
  • Lombard Street
    ‪3 min drive‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Pier 39
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪20 min drive‬

Room options

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Single Bunk in 6-Bed Dorm (Mixed Room) | 1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Male Room)

Single Bunk in 6-Bed Dorm (Male Room) | 1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Male Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory | 1 bedroom, blackout curtains, free WiFi, bed sheets

Economy Shared Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Mixed Room)

1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Female Room)

Single Bunk in 4-Bed Dorm (Female Room) | 1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm (Female Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Male Room)

1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm Upper (Male Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory | 1 bedroom, blackout curtains, free WiFi, bed sheets

Economy Shared Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Mixed Room)

1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm Upper (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for 3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room | 1 bedroom, blackout curtains, free WiFi, bed sheets

3-Bed Deluxe Cabin Mixed Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536 | 1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 2-Bed Dorm (Mixed Room) 32577536

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Mixed Room)

Single Bunk in 4-Bed Dorm (Mixed Room) | 1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Female Room)

Single Bunk in 4-Bed Dorm Upper (Female Room) | 1 bedroom, blackout curtains, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm Upper (Female Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Premium Cabin Mixed Room - Sleeps 2

Premium Cabin Mixed Room - Sleeps 2 | 1 bedroom, blackout curtains, free WiFi, bed sheets

Premium Cabin Mixed Room - Sleeps 2

  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2 | 1 bedroom, blackout curtains, free WiFi, bed sheets

STANDARD FULL BED ADA - Sleeps 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory | 1 bedroom, blackout curtains, free WiFi, bed sheets

Economy Shared Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for 4-Bed Deluxe Cabin Mixed Room

4-Bed Deluxe Cabin Mixed Room | 1 bedroom, blackout curtains, free WiFi, bed sheets

4-Bed Deluxe Cabin Mixed Room

  • Sleeps 1
  • 1 Single Bed

Similar properties

View from property

Winsor Hotel

  • Free WiFi
  • Laundry
  • 24/7 front desk
  • Grocery/convenience store
3.1 out of 5, (615)
The price is €51
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Winsor Hotel

About this property

Chapter San Francisco

Victorian hostel in San Francisco with a coffee shop/cafe
This smoke-free hostel features a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include a fridge in a common area, concierge services and laundry facilities. Bathrooms are shared and change of towels is available on request.
Chapter San Francisco offers 40 shared accommodations with all-in-one washer/dryers and shared/communal kitchens. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Guests have access to shared bathrooms. Bathrooms include a shower and hairdryers.

This San Francisco hostel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch LED televisions come with digital channels. Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Chapter San Francisco. During your stay, you're just a quick walk from Van Ness Avenue. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and concierge services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy a bite to eat at the café
  • Amenities include locker space, laundry facilities and multilingual staff
  • Just a 3-minute drive from Lombard Street and a few minutes from Presidio of San Francisco
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Chapter San Francisco also features multilingual staff, coffee/tea in common area, and concierge services. A complete renovation of Chapter San Francisco was completed in January 2023.

This Victorian San Francisco hostel is smoke free.

Pistachio Cafe – This café serves breakfast, brunch and lunch.

Languages

Afrikaans, English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 40 per day; reservations required
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Pistachio Cafe

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1905
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2023
  • Smoke-free property
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster

More

  • All-in-one washer/dryer
  • Heating
  • Mobile key entry
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 0.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Laundry fee: USD 10
  • Towels fee: USD 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
Property Registration Number 812979298

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation

Chapter San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 195 out of 251 reviews
Rating 8 - Good. 34 out of 251 reviews
Rating 6 - Okay. 7 out of 251 reviews
Rating 4 - Poor. 8 out of 251 reviews
Rating 2 - Terrible. 7 out of 251 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

camilla

Stayed 2 nights in Mar 2025

4/10 Poor

Joel

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Feb 2025

8/10 Good

Mario, Canoga Park

Travelled with group
Liked: Cleanliness, amenities
Pretty okay hostel. Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

David, Des Moines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful property. I'll be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool staff
Stayed 14 nights in Feb 2025

10/10 Excellent

Aaron, San Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with an excellent manager on site. This place is spotlessly clean and very well taken care of. A chill hip minimalist feel with an international vibe. I had a great conversation about world travels with the manager on site. She is super cool. Loved everything about this. Place. The location, the design, the private beds. Beautiful. Would definitely stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I need for the five hour middle of the night gap between my red eye landing and my morning class starting. The sleep pod experience was wonderful and I’ll be back several times this semester for sure.

8/10 Good

Willie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early check outs but otherwise great experience

I loved Chapter. It’s in a great location, it’s easily accessible by public transit, and very clean. I dare say this is one of the cleanest hotels I’ve ever stayed at (and for my job, I’m in a couple every week for the last decade) even tho it’s a hostel. I would stay there again and recommend to solo traveling friends
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely good luck finding parking spot if you have a car
Stayed 7 nights in Feb 2025

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel with bathrooms and showers in the hallway outside the sleeping quarters. Earplugs provided and decent kitchen/lounge area. I prefer this one over Amsterdam hostel which has a strange smell.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend visiting this hostel
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great people, nice facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

WIPARAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the properties so clean and bathrooms/ Shower rooms is enough for all the guests. Im traveling alone this is save so much my money. The hotel located in a good location. 2 things that i don’t like here is the lockers should have the key code and my roommate was fighting in the middle of the night i was understand this because it’s a hostel. But i have a such a good time in SF.
Stayed 2 nights in Jan 2025

10/10 Excellent

camilla

Stayed 2 nights in Jan 2025

10/10 Excellent

Mari

Stayed 5 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying in a hostel and I can only hope that all my future hostel experiences are like this one! The rooms, bathrooms, and showers were super clean. I also really liked how the bathrooms were individual and not stalls, so it did give a bit of privacy. It’s in a very walkable area but there is also public transportation very close by. Definitely recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniil

Stayed 1 night in Jan 2025

8/10 Good

Yun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jungmin

Stayed 3 nights in Jan 2025

10/10 Excellent

camilla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025