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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby sitting area
Lobby sitting area
Lobby sitting area
Lobby sitting area
Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, 450 Sutter Building
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(71 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Double and Single Room

  • Sleeps 3
  • Free Wi-Fi

1 King Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

1 Double Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

2 Single Beds, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible Single Room

Premium bedding, desk, laptop workspace, blackout curtains

Accessible Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking

Standard Room, 1 Single Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of buildings.

Standard Room, 1 King Bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, a TV, a desk with a lamp, a window with blinds, and a city view.

Standard Room, Multiple Beds, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

A modern living room with a glass table, a sofa, a desk with a chair, a TV mounted on the wall, and a door leading to another room.

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a window, and a wall with a patterned design.

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

1 Queen Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

  • Sleeps 2
  • Free Wi-Fi

1 Single Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 1
  • Free Wi-Fi

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Separate Bedroom, Sofabed, Work Desk, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Acesssuite1Kingbedmobilityacessrollinshowerseparatebedroomsofabedworkdesknosmok

Premium bedding, desk, laptop workspace, blackout curtains

Acesssuite1Kingbedmobilityacessrollinshowerseparatebedroomsofabedworkdesknosmok

  • Sleeps 4
  • Free Wi-Fi

View all photos for #N/A

Premium bedding, desk, laptop workspace, blackout curtains

#N/A

  • Sleeps 1
  • Free Wi-Fi

View all photos for 1 Double Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout curtains

1 Double Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

Accessible - 1 Single, Mobility Accessible, Roll in Shower, Work Desk, Wi-Fi, Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout curtains

1 King Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite-1 King Bed, Non-Smoking, Separate Bedroom, Pillow Top Mattress, Refrigerator, Sofabed

Premium bedding, desk, laptop workspace, blackout curtains

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Pillow Top Mattress, Refrigerator, Sofabed

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Double 1 Single, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout curtains

1 Double 1 Single, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Guest Room with 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout curtains

Guest Room with 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Single Beds, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Premium bedding, desk, laptop workspace, blackout curtains

2 Single Beds, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Work Desk, Mini Fridge, Wi-Fi

Bathroom | Designer toiletries, hair dryer, towels, soap

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Work Desk, Mini Fridge, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Accessible King Suite

  • Sleeps 4
  • Free Wi-Fi

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About this property

The Cartwright Hotel - Union Square BW Premier Collection

This smoke-free hotel features coffee/tea in a common area, a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and a computer station are on-site. Change of towels is available on request
The Cartwright Hotel - Union Square BW Premier Collection offers 114 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Cartwright Hotel - Union Square BW Premier Collection's walkable location. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus a business centre and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the area's walkability and the helpful staff
  • Just a 3-minute drive from Lombard Street and a few minutes from Oracle Park
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection.

This 3-star San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service
Helpful staff
Stayed 2 nights in Jan 2026

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff. Nice fluffy towels. Clean. Size of room roomy. Appreciated that they delivered ice to room.
Stayed 2 nights in Jan 2026

6/10 Okay

Quentin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Dazli

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, amenities
The second floor room facing the street was super loud and i struggled to sleep without waking up often due to cars, ambulances, trash trucks, etc… it’s a nice hotel in a great location. I would definitely stay there again but would probably chose a room not facing the Main Street.
Stayed 2 nights in Nov 2025

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jan 2026

6/10 Okay

JIA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
small
Stayed 2 nights in Jan 2026

10/10 Excellent

Allison

This was a great hotel. Clean, up to date, great location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion, the location of this hotel is ideal and therefore, very convenient for shopping, dining,& seeing the city. Staff was very pleasant and room was very clean as well.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Great place
Stayed 2 nights in Jan 2026

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The room is clean with basic amenities. The staff is very friendly. We like the common area too.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eleonor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Customer Service. Friendly staff. Nice location.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
The staff at the Cartwright are quick to take care of any problem that arises. I had a broken shower head and they were quick to move me to another room. No hesitation Great staff, always consistent and courteous. I will be a regular Very pleased.
Stayed 1 night in Jan 2026

6/10 Okay

Chester

Liked: Staff & service
Disliked: Amenities
The room is tired way past a renovation. First, the windows should be double-paned. The noice outside, even with earplugs is loud. Very loud, even on the 9 th floor! Not a good staycation for me. Overall, the room was clean and pillows were good. The best part is the Filipino staff! Always helpful and smiling! Not sure if I’ll give it another try.
Stayed 1 night in Oct 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a great stay! Staff was super friendly and helpful. Will be booking here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Janie

Stayed 3 nights in Dec 2025

8/10 Good

Joanne, garden grove

Stayed 4 nights in Dec 2025

6/10 Okay

Michelle, Palmdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very small but it worked
Stayed 1 night in Dec 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff were very friendly
Stayed 1 night in Jan 2026

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly. Clean. Confortable bed. Quiet. A Hi-Q game in the lobby that brought me back souvenir of my grand mother. A nice fire place in lobby to chill out. Coffee and tea in lobby in morning too. Great location. Great price.
Stayed 2 nights in Dec 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Walking around
Stayed 2 nights in Dec 2025

10/10 Excellent

Diego

Stayed 1 night in Dec 2025

6/10 Okay

Anne

Stayed 3 nights in Dec 2025

6/10 Okay

Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The window shade fell on me when I was trying to open it 🙁 it hurt my arm. And the bathroom door is see-through.
Stayed 1 night in Dec 2025