See all properties

Union Square Plaza Hotel

2.0 star property

Choose dates to view prices

Photo gallery for Union Square Plaza Hotel

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Property entrance
Reception
Room, 2 Double Beds | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
432 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2

View all photos for Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Double Room with 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Double Room with 2 Double Beds

  • Sleeps 4

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Parlour Suite | Egyptian cotton sheets, premium bedding, individually decorated
Fitzgerald Hotel
  • Breakfast included
  • Free Wi-Fi
  • Parking available
  • Housekeeping
3.8 out of 5, Good, 557 reviews
The price is €74
includes taxes & fees
30 Mar - 31 Mar
Fitzgerald Hotel

About this property

Union Square Plaza Hotel

Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Housekeeping is available on request.
Union Square Plaza Hotel offers 72 accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Union Square Plaza Hotel. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Union Square and 14 minutes on foot from Moscone Convention Center
Union Square Plaza Hotel offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 45 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 45 per day (528 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Union Square Plaza
Union Square Plaza
Union Square Plaza Hotel
Union Square Plaza San Francisco
Union Square Plaza Hotel Hotel
Union Square Plaza Hotel San Francisco
Union Square Plaza Hotel Hotel San Francisco

Union Square Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 265 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 225 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Davit

Stayed 1 night in Oct 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, shops nearby
Stayed 1 night in Dec 2025

2/10 Terrible

Robert

Disliked: Staff & service, amenities
Wash cloth parking soap
Stayed 1 night in Dec 2025

4/10 Poor

Casey

Stayed 1 night in Nov 2025

8/10 Good

Luis, Menlo Park

Business traveller
Liked: Cleanliness, property conditions & facilities
Very convenient for one night out in the center of San Francisco.
Stayed 1 night in Nov 2025

2/10 Terrible

Bryen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was literally the worst experience I’ve ever had in a hotel ever. My sheets had a stain on them that was not small. It was not good at all. I asked to be moved and our next room had hairs on back of toilet and in and around the tub. You can not control the heat in your room. I went downstairs and the front desk said it’s 1 thermostat for the whole building. Also, someone, staff was cooking and the whole hotel wreaked of food. We were forced to stay that night but checked out 1st thing next day. I complained to Expedia and they tried to get me a refund. I did not want a refund from the night I stayed only not be charged for the remaining part of my trip. But seriously, I do not complain but this hotel was bad.
Stayed 3 nights in Nov 2025

4/10 Poor

Tamba

Stayed 1 night in Nov 2025

4/10 Poor

Tamba

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel, and unfortunately, it wasn’t ideal for a business trip. The room had only three hangers in the closet, and there was no desk or workspace available anywhere on the property. There was also no lounge or common area where one could sit and work. The building itself feels outdated and could use some upgrades. My room was cold, with no thermostat or extra blankets provided, which made it uncomfortable. Being on the top floor, I also found it concerning that the window opened all the way without any safety features in place. Overall, not an excellent choice for business travelers.
Stayed 5 nights in Nov 2025

2/10 Terrible

Toomi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Union Square Plaza Hotel – 10-Night Stay (11/07/25–11/17/25) Total Paid: $1,255.10 My stay at this hotel was one of the most disappointing and unnecessarily stressful experiences I’ve had. To begin with, housekeeping never cleaned our room a single time during our 10-night stay. The only time the housekeepers entered was unannounced while we were asleep, which is a serious safety and privacy concern. But the biggest issue came from a senior staff member, whose behavior was shockingly unprofessional. When we requested a late checkout, this person loudly announced to us that they had “told everyone not to grant you a late checkout,” speaking in a hostile and confrontational tone. As we were packing to leave, they even had housekeeping waiting outside our door, creating an extremely uncomfortable and pressured environment. This wasn’t a misunderstanding — it was deliberate and unnecessary rudeness from someone who clearly should not be in a customer-facing role. It’s unfortunate, because most of the staff were kind. But one person in a position of authority created an atmosphere of hostility that overshadowed the entire stay. Between the lack of housekeeping, the privacy violation, and the dismissive treatment at checkout, I cannot recommend this hotel. Management seriously needs to address how guests are being treated by those representing them.
Stayed 5 nights in Nov 2025

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located, with clean bedrooms and bathrooms. The staff provides parking information, thank you.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ryan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was small and old… like a budget studio apartment
Stayed 4 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Oct 2025

4/10 Poor

Leinel

Travelled with group
Disliked: Amenities, property conditions & facilities
Unsafe area too much homeless people. At night they poop and pee everywhere. Even experienced getting followed. The hotel is old. Very tight space for bathroom but the bed was alright. The staff was nice at least to help us with technical issues. The full bed room was really tight but the two beds bigger room had a decent space to move around. I wouldn't come back again but it was a decent experience. Wouldn't recommend for safety issues.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is pricey
Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 3 nights in Oct 2025

10/10 Excellent

Antionette

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Close to venue
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

6/10 Okay

Alexis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Taylor

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was nice! The room was a bit dirty, one of the rooms had something like sugar or salt under the glass part of a table that just wasn’t cleaned up. It seemed like the only thing regularly cleaned was the bed which was nice. The parking is terrible, the place they say they is the wrong address!!! I would choose a better option if i was staying in SF again.
Stayed 1 night in Oct 2025

4/10 Poor

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a stay......

When we checked in the key the desk clerk provided us to a room that was not cleaned. Then we were given another room only to find out that when you sat on the toilet your knees hit the wall in front of you, and you basically had to step around/over the toilet to get into the shower. We complained to desk clerk and were told it is what it is, and I insisted that the hotel needs to clean the dirty room and re-assogn that room to us. Also, when we got the re-assigned room, we discovered there is no drain plug in the bathroom sink, so I had to plug the drain with a few tissues, to prevent my contact lenses from being lost down the drain when I cleaned them daily. The hotel DOES NOT provide tissues in their rooms, so we had to purchase tissues at Walgreens. The hotel DOES NOT provide wash cloths so we had to purchase a shower scrunche so we could lather up in the shower. We came into the room agter our day out only to discover there were NO replacement bath or hand towels. Again, I had to go to the desk clerck to get towels. The bed in the hotel was OK to sleep in. The hotel is located near the Union Square Plaza and that was convienent. Would I stay again at this hotel in the future. NO.....
Stayed 4 nights in Oct 2025

4/10 Poor

Kristen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Tough week to stay as it was Dreamforce and rooms were expensive but I wouldn't stay again. Very old, stale smelling, nothing luxury about it including the sheets, towels, pillows or comforter. But, did the job if you need something in a pinch.
Stayed 1 night in Oct 2025

6/10 Okay

Douglas, Seven Hills

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Sep 2025

4/10 Poor

Fred, Dacula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk staff were friendly and helpful. The room was so filthy, we didn’t even use the shower. They were stains on the sheets and unrecognizable things on the nightstand. We stayed one night and left.
Stayed 1 night in Jul 2025

6/10 Okay

Olena

Travelled with family and small children
Liked: Staff & service
Clean room, parking available.
Stayed 3 nights in Sep 2025

Hotels

Flights

Packages