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Abitta Condado

3.0 star property

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Photo gallery for Abitta Condado

Panoramic Room, Multiple Beds, Balcony, Lagoon View | Terrace/patio
Property video
Outdoor pool, pool loungers
Standard Double Room, 2 Queen Beds, Balcony, Lagoon View | 1 bedroom, pillow-top beds, in-room safe, individually decorated
Beach nearby, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
4 Calle Clemenceau, San Juan, 00907
  • Place, Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Place, Condado Beach
    ‪14 min walk‬
  • Place, Puerto Rico Convention Center
    ‪4 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower, Ground Floor

Standard Room, 1 King Bed, Roll-in Shower, Ground Floor | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 5
  • 2 Queen Beds OR 1 Single Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, Multiple Beds, Balcony, Lagoon View

Panoramic Room, Multiple Beds, Balcony, Lagoon View | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Panoramic Room, Multiple Beds, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, 2 Queen Beds, Balcony, Lagoon View

Standard Double Room, 2 Queen Beds, Balcony, Lagoon View | 1 bedroom, pillow-top beds, in-room safe, individually decorated

Standard Double Room, 2 Queen Beds, Balcony, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lagoon View

1 bedroom, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony, Lagoon View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About this property

Abitta Condado

Family-friendly hotel with 24-hour business centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a 24-hour business centre and a conference centre. WiFi in public areas is free. Other amenities include Access to hot tub, valet parking and a microwave in a common area.
Abitta Condado offers 99 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Abitta Condado. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus an outdoor pool and a 24-hour business centre.
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Puerto Rico Convention Center and 5 minutes from Jose Miguel Agrelot Coliseum
Abitta Condado offers its guests a kids' pool, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Abitta Condado. For a fee, parking is available.

This 3-star San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 43.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 33.45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Canario Lagoon
El Canario Lagoon Hotel
El Canario Lagoon Hotel San Juan
El Canario Lagoon San Juan
El Canario By The Lagoon Hotel San Juan
El Canario By The Lagoon Hotel
El Canario By The Lagoon San Juan
El Canario By The Lagoon Hotel San Juan

Abitta Condado Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 96 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luisa Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my experience, we have problems with the AC the second night and they change our room immediately, the hotel was clean, you can find to many options around to dinner and I feel safe, the only think idk how the restaurant works with the 25 credit per night, I went to eat breakfast 2 avocado toast $14 each avocado was ( really brown) 2 coffees I think where $6 each I paid with the credit and I have to pay from my pocket 30 dollars! Other than that i love the hotel
Stayed 6 nights in Aug 2025

10/10 Excellent

Chelsea

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed! Gorgeous pool and hot tub!
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Cute but terrible service

This was not a good way to start our vacation in Puerto Rico. This hotel is understaffed and the staff who are there are not sufficiently trained. We arrived at 1:30am and it took ages to check in even though it was just us. We were assigned a room and walked in on a family sleeping! It took them awhile to find a new room, which separated our (mostly grown) kids from us in a separate building. Rather than treat the situation with concern and urgency, the front desk staff were laughing and telling the story to other staff! We had breakfast in the restaurant in the morning, and it took a full hour to get bowls of yogurt and oats. The server did warn us that the kitchen was slow bc she had only one cook but we couldn’t even get water or coffee. Clearly this hotel has been redesigned and it’s adorable but the staffing is not up to standards.
Stayed 1 night in Aug 2025

10/10 Excellent

Dustin

Stayed 1 night in Jul 2025

4/10 Poor

HERIBERTO, Philadelphia

Disliked: Amenities, property conditions & facilities
The property looks so good on pictures but in person is way different ( catfish )
Stayed 5 nights in Aug 2025

10/10 Excellent

Allana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very good hotel with excellent staff — friendly, professional, and always willing to help. The property is clean, comfortable, and well-maintained, making for a pleasant stay. Excellent location. The only downside was the valet parking, which is handled by a subcontracted service. They were often unavailable when needed, requiring us to call and wait for service. Overall, I highly recommend the hotel itself, but the valet experience could use improvement.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jessica

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

4/10 Poor

Joi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in process was as smooth as it could be, but the hotel itself didn’t quite live up to the photos online. The walkways were cracked, sink drains were rusted, and the mattress was hard as a brick. There was a shared door between rooms, and we could hear everything from next door. We definitely budgeted on this hotel and got what we paid for. The daily $25 dining voucher was a nice perk. The dinner staff was excellent, the server was fantastic, and the food was delicious. Unfortunately, the breakfast/brunch crew wasn’t the same. We waited over an hour for food, and orders were still wrong. The staff overall was kind and welcoming, but if you’re looking for a quality hotel experience, I wouldn’t recommend staying here. Thankfully, my partner made our 3-day stay feel more comfortable despite the hiccups.
Stayed 3 nights in Aug 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2025

6/10 Okay

Arnis

Travelled with family and small children
Disliked: Property conditions & facilities
The pictures on the web are a little deceptive, but not too much.
Stayed 2 nights in Aug 2025

6/10 Okay

Jefrey

Stayed 2 nights in Aug 2025

10/10 Excellent

MARQUEISHA

Stayed 3 nights in Jul 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place.

my stay was amazing staff was so helpful and accommodating. Hotel was spotless and very nicely dec orated. Really felt like home.
Stayed 3 nights in Jul 2025

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nikayla

Travelled with group
Liked: Staff & service
Hotel staff was very nice and accommodating. On night 3 of our stay our ac and electric stopped working in the middle of the night and they very quickly verified the issue and switched our rooms. The balcony in the first room was decent but the second room faced a dirty alleyway and old building. The booking also came with a $25 voucher to the restaurant/bar 4 out of 5 nights of our stay which was amazing! The hotel was also a quick walk to tons of restaurants and bars. The uber was also very short to the airport and old San Juan. The pool and jacuzzi was not the cleanest and after a few minutes we preferred to exit. Jeff at the bar was very pleasant!
Stayed 4 nights in Jul 2025

8/10 Good

Ileana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort and the staff excellent service
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y staff amable
Stayed 1 night in Aug 2025

8/10 Good

Ireisa

Liked: Cleanliness, staff & service, property conditions & facilities
They are in remodeling and rebranding stage when I stayed and it eas not so great. Excellent personnel.
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly & accommodating.
Stayed 5 nights in Jul 2025

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service!
Stayed 1 night in Jul 2025

4/10 Poor

Lynnette

Liked: Cleanliness, staff & service
The staff at the hotel were very nice and welcoming, which I really appreciated. However, my stay was affected by one major issue—I saw a roach in the room. That was disappointing and made me question the cleanliness and upkeep of the property. I hope this is something they address because the customer service was otherwise great.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, located close enough to the busy Ashford Ave but far enough to feel secluded. I would definitely choose this hotel again on my next visit!
Stayed 1 night in Jul 2025

10/10 Excellent

cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every place
Stayed 3 nights in Jul 2025