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El Conquistador Resort

4.0 star property

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Photo gallery for El Conquistador Resort

Exterior
Marina
Couples treatment room(s), hot tub, steam room, body treatments
4 outdoor pools, open 7:00 AM to 11:00 PM, pool cabanas (surcharge)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
1000 Conquistador Avenue, Fajardo, 00738
  • Place, El Conquistador Golf Course
    ‪18 min walk‬
  • Place, Laguna Grande
  • Place, Cayo Icacos
    ‪8 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(145 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(254 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

  • 74 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(57 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(69 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Marina View

9.0 out of 10
Wonderful
(15 reviews)
  • 55 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Ocean View

7.4 out of 10
Good
(10 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Marina View

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Single Room

9.6 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

One-Bedroom Suite King Bed, Marina

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

El Conquistador Resort

Family-friendly hotel connected to the convention centre in Fajardo with 8 restaurants
Spend the day relaxing at El Conquistador Resort's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available once per stay.
El Conquistador Resort offers 627 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Fajardo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the pool at El Conquistador Resort. During your stay, you'll be connected to the convention centre and within walking distance of El Conquistador Golf Course. Features include free WiFi in public areas and a free beach shuttle, plus 4 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • For dining with ocean views, stop by Ventanas, one of the property's 8 restaurants and 3 bars/lounges
  • Valet parking and self-parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to hot stone massages, facials or aromatherapy at the spa
  • Services include a lifeguard on-site, a concierge and a porter
  • On-site recreation includes a private beach, a golf course and 4 outdoor tennis courts
  • Guests have great things to say about the beach and the pool
  • 6 minutes by car from Laguna Grande and 11 minutes from Cayo Icacos
  • Free beach shuttle service
Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary water park, a children's pool and outdoor tennis courts. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Fajardo hotel is smoke free.

Ventanas – Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo – This fine-dining restaurant only serves dinner. Reservations are required. Open daily.
Ballyhoo – This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista – This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar – This rooftop bar overlooks the ocean and pool. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (100,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Lifeguards
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

Reviews

El Conquistador Resort Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2239 out of 3210 reviews
Rating 8 - Good. 529 out of 3210 reviews
Rating 6 - Okay. 242 out of 3210 reviews
Rating 4 - Poor. 93 out of 3210 reviews
Rating 2 - Terrible. 107 out of 3210 reviews

Reviews

10/10 Excellent

Blas

Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos A.

Stayed 2 nights in Aug 2025

10/10 Excellent

Cinthya E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Shanick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel check in process takes a bit to long
Stayed 3 nights in Jul 2025

6/10 Okay

katherine

Stayed 4 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Water park
Stayed 3 nights in Jul 2025

10/10 Excellent

Tendayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, room comfort

Improved

I think many improvements have been made since last time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Everything we were hoping for. 25th anniversary. It is a family resort so if you don't like children being around it might not be the place for you. We found it to be charming. Seeing families enjoying time together was pretty cool. The place is gorgeous. The staff is friendly as ever.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Outdated, worn down, and very expensive to dine in

The hotel's landscaping and common areas are beautiful and well kept, and the access to the waterpark and Palomino Island are its best features, however, the hotel rooms in Las Brisas are old, worn down, furntiture and rugs outdated and poorly kept, and the bathrooms as well with very old and dangerous sunken bathtubs. The decor was also very sober and outdated, and the rooms have very old and cheap ceiling fans that are not even necessary given the rooms have AC. I would definitely recommend improving in modernizing the rooms and bathrooms, as well as lines, pillows (very old and wasted) since the comfort and luxury of the rooms is as important as other hotel amenities especially if you advertise as a 4 star hotel (which it is not) and if you charge on average $350+ per night in low season. Another issue is the lack of variety options for breakfast. Only one restaurant (Ventanas) for all of the hotel's occupancy for buffet or a la carte breakfast is impossible to meet the demand on a daily basis, and this was low season, so I cannot imagine high season, waiting more than 1hr 1/2 to find a table for breakfast. The only other option in the entire hotel is the Coffee Shop in the lobby, also super full and with limited variety for breakfast. Finally , the restaurants for lunch and dinner very limited options too, very expensive, especially for dinner, which also limits the number of days you would be willing to stay in the resort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort, amazing staff, beautiful views and so much to do ❤️
Stayed 8 nights in Jul 2025

6/10 Okay

Milca

Stayed 4 nights in Jul 2025

10/10 Excellent

Seth, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway in Puerto Rico. No need to have to leave the property but if you do want to explore Fajardo area is a great part of the island.
Stayed 2 nights in Jul 2025

10/10 Excellent

April Dawn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort was beautiful. The kids had a blast in the main pool(s) and water park. The bugs were a bit problematic. The first room had insects in both beds. They were crawling in the white bed sheets. Thankfully, the staff moved us to a different room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wilnelia, Dorado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jul 2025

8/10 Good

Ana

Travelled with family
Liked: Staff & service
The property is good and beautiful but the common areas are not very clean. The hotel needs better maintenance. Also, the fonolicular needs and emergency exit and stairs around. But we had a great time there.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was great, the amenities that they provide are espectacular. The bed was hard since we are use to plush at home. They are missing a Puerto Rican food restaurant since we missed the rice and beans while we were there. Overall its a great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jennice

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It’s really a pity that such a beaufiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Liliana, Humacao

Stayed 2 nights in Jul 2025

10/10 Excellent

Amit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive property with private island, several swimming pools and amazingly scenic views. Family friendly, this place has lots of things to do. One can easily spend 3-4 nights without getting bored and experience relaxation. One area to improve is the food and dining options. After a point, the food seems repetitive especially considering there is nothing much nearby.
Stayed 5 nights in Jul 2025

6/10 Okay

luis f

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Subpar customer services across the board. Do not recommend, especially compared to other resorts in Puerto Rico. The current management has downgraded the experience significantly.
Stayed 5 nights in Jul 2025

6/10 Okay

Damarys

Travelled with family
Liked: Amenities
Overall stay was good, except the last day I was denied a table for the breakfast buffet at 10:30am (it’s supposed to close at 11am). I believe that the restaurant is understaffed and weren’t unable to manage the amount of clients. This was poor service for the amount paid for the stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Gorgeous, clean and beautiful view.
Stayed 3 nights in Jul 2025