Hyatt Centric Isla Verde San Juan

3.5 star property

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Photo gallery for Hyatt Centric Isla Verde San Juan

Outdoor pool
In-room safe, individually decorated, individually furnished
Beach/ocean view
In-room safe, individually decorated, individually furnished
2 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Place, Carolina Beach
    ‪4 min walk‬
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Poolside

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt Centric Isla Verde San Juan

Hotel with 2 restaurants, 5-minute walk to Isla Verde Beach
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site. Weekly housekeeping is available.
Hyatt Centric Isla Verde San Juan offers 223 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Hyatt Centric Isla Verde San Juan's great location. During your stay, you're just a quick walk from Isla Verde Beach. Enjoy features like free WiFi in public areas and a free beach shuttle, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • For dining with pool views, stop by Alba, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute drive from Isla Verde Beach and 5 minutes from San Jorge Children's Hospital
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A private beach is featured. Hyatt Centric Isla Verde San Juan offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 16000 square feet (1486 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at Hyatt Centric Isla Verde San Juan. Parking is available for a fee.

This 3.5-star Carolina hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Alba – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Burger Bar – This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Espresso Lab – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Uncovered parking on site (USD 21.19 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alba
  • Burger Bar
  • Espresso Lab

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 48
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Uncovered self-parking fee: USD 21.19 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 48 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Hyatt Centric Isla Verde San Juan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 938 out of 2066 reviews
Rating 8 - Good. 413 out of 2066 reviews
Rating 6 - Okay. 311 out of 2066 reviews
Rating 4 - Poor. 203 out of 2066 reviews
Rating 2 - Terrible. 201 out of 2066 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Filiberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is under construction, too much noise early in the morning, can not sleep well
Stayed 1 night in Sep 2025

10/10 Excellent

FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL WAS RENOVATED AND ALL THE ROOMS ARE BRAND NEW!! 😍♥️ AMAZING!!
Stayed 1 night in Sep 2025

10/10 Excellent

Albie

Liked: Cleanliness, staff & service, property conditions & facilities
Open space in the pool area. Sun shines in all angles
Stayed 1 night in Sep 2025

8/10 Good

Justo

Stayed 2 nights in Sep 2025

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service
Stayed 6 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
El hotel está renovado y las habitaciones están hermosas y limpias .
Stayed 1 night in Sep 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel cancelo la reserva. No pude disfrutar
Stayed 1 night in Sep 2025

8/10 Good

Charisse L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The was great. The lighting in the bath room was very poor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rashima

Stayed 1 night in Sep 2025

10/10 Excellent

Gamika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Bellaniris

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed 3 nights at Verdanza. It’s an affordable option, easy walk to the beach, restaurants and even a pharmacy. The room was clean and had sufficient space. We enjoyed a 3 night stay and were very pleased.
Stayed 1 night in Sep 2025

8/10 Good

Tiburcio

Liked: Cleanliness, staff & service
Hotel in under construction
Stayed 6 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Helena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was basically a construction site during my stay. There was a leaking ceiling in the lobby, no working elevators, and constant drilling and construction noise. While the property itself was clean, it was far from peaceful or enjoyable. Definitely not ideal for anyone looking for relaxation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Glarisela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Stayed 4 nights in Aug 2025

2/10 Terrible

Akenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a horrible stay. Elevators not in service. Hosted a family reunion in the dining area and other guests had to eat elsewhere. Small hotel would not recommend. Charge $50 resort fees and it looks like you are staying at a motel 6. Bath towels are dingy. Wall unit lopsided; I was afraid of it falling on me. Not enough toilet paper. Called for extra linen and toiletries the house keeping staff literally came in to see if we actually needed it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff was excellent. Very attentive and friendly. The renovated rooms were very nice. The pool is great. It was a very good stay and I highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Meagan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely had an awesome stay, the hotel was amazing and the staff as well! Parts of it is under construction but it honestly didn’t affect anything. I didn’t like the additional $225 I had to pay upfront because it wasn’t stated in anything, and then to only get back $84 out of it bc of hidden hotel fees.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were friendly and helpful. If you have any questions or concerns they were able to answer it in a timely manner. We loved our stay here and would stay there again in the future.
Stayed 8 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Aida

Travelled with partner
Liked: Property conditions & facilities
Not much.
Stayed 1 night in Aug 2025