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Akelarre - Relais & Châteaux

5.0 star property
VIP Access

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Akelarre Ocean Suite | Room amenity
Property video
Deluxe Double Room | Terrace/patio
Akelarre Ocean Suite | Bathroom | Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes
Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Padre Orcolaga, 56, San Sebastián, 20008
  • Place, Monte Igueldo
    ‪5 min drive‬
  • Place, Ondarreta Beach
    ‪6 min drive‬
  • Place, Concha Promenade
    ‪7 min drive‬
  • Airport, San Sebastian (EAS)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

9.8 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Akelarre Ocean Suite

Akelarre Ocean Suite | Room amenity

Akelarre Ocean Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Akelarre - Relais & Châteaux

Along with 2 restaurants, this smoke-free hotel has an attached winery and a full-service spa. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a 24-hour fitness centre and a bar/lounge.
Akelarre - Relais & Châteaux offers 22 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Akelarre - Relais & Châteaux, you'll be within walking distance of Bay of Biscay. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 15 minutes by car from Concha Beach and 5 minutes from Monte Igueldo
  • Airport shuttle service available for a fee
A winery is on site. Akelarre - Relais & Châteaux offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness centre, a rooftop terrace, and a library are also featured at the luxury Akelarre - Relais & Châteaux. Self parking is free.

This 5-star San Sebastián hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 10:30 AM.
Akelarre – This fine-dining restaurant serves breakfast, lunch and dinner. 3-star Michelin rating. Reservations are required.
Oteiza – On-site restaurant. Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Akelarre
  • Oteiza

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Winery

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Plasma TV

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number B75201772
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Akelarre San Sebastian
Akelarre San Sebastian
Akelarre
Hotel Akelarre
Akelarre Relais Châteaux
Akelarre Relais & Chateaux
Akelarre - Relais & Châteaux Hotel
Akelarre - Relais & Châteaux San Sebastián
Akelarre - Relais & Châteaux Hotel San Sebastián

Akelarre - Relais & Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 140 reviews
Rating 8 - Good. 14 out of 140 reviews
Rating 6 - Okay. 6 out of 140 reviews
Rating 4 - Poor. 1 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabrielle

Stayed 3 nights in Nov 2025

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and beautiful views
Stayed 1 night in Sep 2025

10/10 Excellent

James, Flemington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Anja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration.
Stayed 1 night in Aug 2025

10/10 Excellent

Rong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Aug 2025

10/10 Excellent

Elena

Stayed 1 night in Aug 2025

10/10 Excellent

luiz guilherme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Naeun, Thornhill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels I've ever stayed
Stayed 1 night in Nov 2024

6/10 Okay

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort

Life of luxury

This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023

10/10 Excellent

Flavio

Stayed 2 nights in Sep 2023

10/10 Excellent

JULIETA

Stayed 2 nights in Aug 2023

10/10 Excellent

Alan

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extraordinary - incredibly beautiful. Staff was outstanding.

10/10 Excellent

Kathleen, santa fe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding truly one of the first class properties in the world the Michelin three star incredible had a chance to meet the chef.. charming , humorous , twinkle in his eye .. fantastic food A must stop if you’re traveling through Spain
Stayed 2 nights in Sep 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we could stay longer

We spent a very relaxing and comfortable 3 nights at Hotel Akelarre. Service from the staff at reception and in the restaurants is friendly and first class all the way. It was so quiet and peaceful during our stay.
Stayed 3 nights in Aug 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a unique property, the views of the ocean are breathtaking. The staff are very friendly and go out of their way to make you feel at home.
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Lack of thoughtfulness

The aesthetics, environment, and services are top notch. However, there are quite a few things they could improve. 1. Bathroom floor was super slippery. We have to be extra careful when we walk in. If you were wearing slippers or theres water on the floor, even more dangerous. 2. The curtain was quite different to close completely. It was heavy and leaves a big gap at the end, which will be a problem for light sensitive sleeper. 3. The door has no lock, so u cannot stop cleaners coming in if you forgot to put the do not disturb sign on the door. 4. The room service menu has very little choice. They have a room service menu and a snack bar menu, yet many items are the same. Overall, the hotel itself was amazing, great spa, convenient parking, good people, impeccable views. But there is still room for improvement on the thoughtfulness. The experience could have been better.
Stayed 5 nights in Jun 2022

10/10 Excellent

Miguel

Stayed 3 nights in May 2022

10/10 Excellent

Expedy

Stayed 8 nights in Apr 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, food service and staff!
Stayed 1 night in Nov 2021