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Pensión BUENPAS

3.0 star property

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View from property
Superior Double Room, 1 extra bed, Balcony | Desk, free WiFi, bed sheets
Front of property
Hallway
Double or Twin Room, Shared Bathroom (Balcony) | Bathroom | Shower, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Calle San Bartolomé, 6, 1, San Sebastián, Guipuzcoa, 20007
  • Place, Cathedral of the Good Shepherd
    ‪1 min walk‬
  • Place, Concha Promenade
    ‪3 min walk‬
  • Place, Maria Cristina Bridge
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪22 min drive‬

Room options

View all photos for Double or Twin Room, Shared Bathroom (Balcony)

Double or Twin Room, Shared Bathroom (Balcony) | Desk, free WiFi, bed sheets

Double or Twin Room, Shared Bathroom (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Double Room, Private Bathroom

9.6 out of 10
Exceptional
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 extra bed, Balcony

Superior Double Room, 1 extra bed, Balcony | Desk, free WiFi, bed sheets

Superior Double Room, 1 extra bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Desk, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Pensión BUENPAS

Tour/ticket assistance, free Wi-Fi in public areas and a reception hall are available at this smoke-free pension.
Pensión BUENPAS offers 6 air-conditioned accommodations, with fans. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This San Sebastián pension provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Pensión BUENPAS, you're just a quick walk from Concha Beach. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from Cathedral of the Good Shepherd and Edificio de Correos
Pensión BUENPAS offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi.

This 3-star San Sebastián pension is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per day)

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 10 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 23 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9 AM - 10 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Pensión BUENPAS Motel San Sebastian

Pensión BUENPAS Motel

Pensión BUENPAS San Sebastian

Pensión BUENPAS Pension

Pensión BUENPAS San Sebastián

Pensión BUENPAS Pension San Sebastián

Pensión BUENPAS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 74 reviews
Rating 8 - Good. 11 out of 74 reviews
Rating 6 - Okay. 2 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

NADIA

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location in the center of San Sebastián. Convenient access to the sights. quick responses to our requests and very hospitable.
Stayed 4 nights in Jan 2026

4/10 Poor

Robbie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Overall rather disappointing

I’ve held off writing this review for a while, but I feel the time has come to share my experience. First impressions were very good — the hotel was welcoming, very clean, and in a great location. In fact, I can’t really fault the stay itself. However, there were a few issues that changed my overall view. The front desk is not manned as it states on the website, which means it’s impossible to simply ask a question in person. That’s inconvenient enough, but the bigger problem came the day before we were due to leave. Our room had been cleaned, and I discovered that some of our clothes had been mistakenly discarded by the cleaner. I fully accept that accidents happen, but when I tried to contact the hotel immediately (via Hotels.com and text message), I received no response until two days later — after we had already left. The hotel did eventually confirm that the cleaner hadn’t realised the bag with our washing wasn’t rubbish. While I appreciated the explanation, communication has since stalled, particularly after I requested reimbursement for one item of expensive clothing. This lack of response has been very disappointing. So, would I recommend this hotel? The simple answer is: only for its location and cleanliness. It feels more like an Airbnb than a true hotel, and if service or support matters to you, this may not be the right choice.
Stayed 3 nights in Aug 2025

8/10 Good

erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Pension BUENPAS. The accommodation is situated in a very central location, just a 5-minute walk from La Concha, allowing us to explore all the key attractions on foot. The room and amenities are basic but perfectly suited for short stays. Both the room and shared spaces were immaculate. Jon was incredibly helpful and kind, going above and beyond to ensure we had an excellent experience. We will definitely choose to stay here again on future visits to San Sebastian.
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous. Great location. Very comfy room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jon Buenpas is a wonderful host as the owner of the pension. He gave us local recommendations and allowed us to leave our luggage for the day after we checked out. Highly recommend this clean and wonderful property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Amazing place!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the city centre

Great stay in a nice and quiet area of the city only minutes away from the bustling town. The rooms are squeaky clean with all the amenties one needs. The host was also incredibly helpful by providing us with local tips - we tried some of the best places as a result and tried the local favourite pintxos.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jack

Travelled with partner
Property was in a fantastic location. Joe was sensational with recommendations and his hospitality
Stayed 4 nights in Jun 2024

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Diego Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very attentive and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place last minute and Jon was excellent at getting all the info we needed for parking and checkin quickly. We received a very detailed message about where to park and how it works as well as instructions on how to get in our room. We didn’t have any issues with either. The place was very nice and clean. We met Jon in the morning to get the discounted parking ticket and he was so friendly and showed us the map of the town and his favourite places to eat. Excellent service all around.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard Robins

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jon was so helpful He was a mind of knowledge of the area Couldn’t do enough to make our stay great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Soojin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really great stay at Buenpas. Jon was an excellent host, with great communication and helpful recommendations. Check in was a breeze and room was exactly as expected. Location was top notch - minutes from the beach and the old town. Should I ever return to San Sebastian, I hope to stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kimberley

Stayed 1 night in Jul 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ve found our perfect place to stay in San Sebas

This is our 8th visit to San Sebastián and we have finally found the ideal place to stay with an ideal location for all amenities. The owner Jon and his wife are amazing and really looked after us. Very Clean, really comfortable, Netflix tv, coffee station in lobby , what more can you ask for. I would definitely recommend here and we will both be returning 🍺
Stayed 5 nights in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Jun 2023

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place and friendly staff!
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the old town(5-10min), the pension was clean and the staff was very helpful going out of their way to give us tips for our stay.
Stayed 3 nights in May 2021

8/10 Good

Cassandra L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the refreshments station, it was a great treat! We only wish the espresso machine was working. The place was also perfectly situated in a quiet neighbourhood but steps from the action. We would definitely stay again!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay clean. Location is ideal to the old town and.
Stayed 3 nights in Aug 2019

10/10 Excellent

Jo, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean. Easy check in and check out. Tea/coffee facilities provided in common area.
Stayed 2 nights in Aug 2019