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City Express by Marriott Santa Ana/Orange County Airport

2.5 star property

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Photo gallery for City Express by Marriott Santa Ana/Orange County Airport

Lobby
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Free daily continental breakfast
Fitness facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
2720 Hotel Terrace Drive, Santa Ana, CA, 92705
  • Place, Pinball Forever
    ‪3 min drive‬
  • Place, K1 Speed Irvine
    ‪5 min drive‬
  • Place, Disneyland® Resort
    ‪15 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

City Express by Marriott Santa Ana/Orange County Airport

A fitness centre, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space and laundry facilities. Housekeeping is available on request.
City Express by Marriott Santa Ana/Orange County Airport offers 121 accommodations with laptop-compatible safes and a safe. Rooms open to balconies. This accommodation is furnished with single sofa beds. Pillowtop beds feature premium bedding. 35-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Santa Ana/Orange County Airport. During your stay, you'll be close to South Coast Plaza. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include a meeting room, conference space and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from South Coast Plaza and 10 minutes from Honda Center
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at City Express by Marriott Santa Ana/Orange County Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Santa Ana hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 398 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Ana/Orange
Hampton Inn Ana/Orange Hotel
Hampton Inn Ana/Orange Hotel Santa County Airport
Hampton Inn Santa Ana/Orange County Airport
Hampton Inn Santa Ana/Orange County Airport Hotel
Hampton Inn Ana/Orange County Airport Hotel
Hampton Inn Ana/Orange County Airport
Santa Ana Hampton Inn
Hampton Inn Santa Ana
Hampton Inn And Suites Santa Ana/Orange County Airport
Hampton Inn & Suites Santa Ana/Orange County Airport CA
Hampton Inn Santa Anna/Orange County Airport Hotel
Hampton Inn Anna/Orange County Airport Hotel
Hampton Inn Santa Anna/Orange County Airport
Hampton Inn Anna/Orange County Airport
Hampton Inn Suites Santa Ana/Orange County Airport

City Express by Marriott Santa Ana/Orange County Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 381 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 131 out of 1000 reviews
Rating 2 - Terrible. 144 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property all around. Friendly and knowledgeable staff. Everything in working condition. Property was in undergoing some painting renovations but we didn’t mind. I feel I got my moneys worth. I would definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this trip was great. The stuff were amazing
Stayed 2 nights in Jan 2026

2/10 Terrible

Vashtai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have never had such a horrible experience in my life 1- we showed up early and asked for a room in the higher parts of the hotel. 2- on check in Tyler states there was no note stating we had requested that. 3- after a long day at the park my daughter goes into the room and decided on taking a shower, SCREAMS that their are bugs everywhere, we obviously go look and yes nats, bugs ants i dont know what it was all over the sink , we continue to look at the beds and same thing it was everywhere. i go downstairs to tell tyler and he states " oh sorry " and gives me the room next door, when we opened the room next door SAME THING, BUGS everywhere. i go back down stairs and NOW they randomly have a room upstairs. we did go check it out but it was just too much and we requested a refund and we left,. mind u this is was aroun 11 pm after a long day at the park. bugs in the sink , on the beds on the couches, ill load pics so you can see for urself and the end a very nice lady helped us out very much cant remember her name but i do remember tyler and his i dont care attitude. cant believe this hotel is a marriott. side note- we did get our refund , took a week but we got it
Stayed 1 night in Dec 2025

2/10 Terrible

moises

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really bad place dirty and nasty and ugly
Stayed 1 night in Jan 2026

8/10 Good

Priscila

Stayed 1 night in Dec 2025

8/10 Good

Joshua

Stayed 3 nights in Dec 2025

10/10 Excellent

Natanael

Stayed 1 night in Dec 2025

10/10 Excellent

gabriel

Stayed 2 nights in Dec 2025

2/10 Terrible

Kevin

Stayed 1 night in Dec 2025

6/10 Okay

ERIKA

Travelled with family
Liked: Cleanliness, room comfort
Why i have to pay for parking 20 dollar for each car.??? Really i want my money back, and they need to work better in the front desk.. iwas already pay for my room and they charged me again...
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
The staff was very helpful. Rooms is greta and very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Celso ezequiel

Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, amenities
O have a great time everything was great thanks I back again
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriela Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 2 nights in Oct 2025

10/10 Excellent

Tashi

Stayed 1 night in Oct 2025

6/10 Okay

Lap

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main complaint is parking. We had to park across the street. Smaller complaint as that there was no sign that said Express Inn. We had to go off of the address.
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its being renovated but its still clean and have great customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Stayed 1 night in Sep 2025

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco, Redwood City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, I was a very late check-in due to traffic. When I arrived, the staff was very friendly and accommodating, even though I arrived at 1 AM, Thank you!
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica

Travelled with family and small children
Liked: Property conditions & facilities
The property is in construction so there is no breakfast and swimming pool even though the listing still shows breakfast included and swimming pool available. A bit disappointed
Stayed 1 night in Sep 2025

6/10 Okay

Cuauhtemoc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jacob

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

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