The worst hotel stay we’ve ever had. Upon arrival, no help with luggage. The room had a strong smell of urine, and when we reported it, the manager did absolutely nothing. The staff barely spoke English, and the only one who did was unhelpful.
We booked 4 nights but left early the next morning due to the unbearable conditions. The bathroom flooded, the food was awful, and the whole place was neglected and dirty.
The owner refused any refund and was completely indifferent.
This hotel should not be listed on Hotéis.com. A trusted platform should not endorse such poor and disrespectful service.