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Holiday Inn Ana Sapporo Susukino by IHG

3.5 star property

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Photo gallery for Holiday Inn Ana Sapporo Susukino by IHG

2 restaurants; breakfast, lunch and dinner served
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3-7 Minami 5-Jo Nishi, Cho-Ku, Sapporo, Hokkaido, 064-0805
  • Place, Susukino Street
    ‪1 min walk‬
  • Place, Tanukikoji Shopping Street
    ‪3 min walk‬
  • Place, Nijo Market
    ‪6 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Humidifier)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (Humidifier)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Humidifier)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds (Humidifier)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (Humidifier)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds (Humidifier)

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Humidifier)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds (Humidifier)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, Multiple Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room (Upgraded)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room (Upgraded)

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds, Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,003 reviews
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About this property

Holiday Inn Ana Sapporo Susukino by IHG

Skiing and snowboarding are not the only attractions at Holiday Inn Ana Sapporo Susukino by IHG, where you can sip cocktails at the bar/lounge and take advantage of a 24-hour fitness centre and complimentary wired Internet access.
Holiday Inn Ana Sapporo Susukino by IHG offers 178 air-conditioned accommodations with a safe and complimentary bathrobes. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a hydromassage showerhead, slippers, bidets and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ana Sapporo Susukino by IHG. During your stay, you're just a quick walk from Tanukikoji Shopping Street. You'll find features such as free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Tanukikoji Shopping Street and 8 minutes on foot from Nijo Market
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi and wired Internet. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Holiday Inn Ana Sapporo Susukino by IHG has 2 restaurants serving breakfast, lunch and dinner.
Aburiya Sou Honten – This restaurant specialises in Regional cuisine. Open daily.
Verde – This restaurant specialises in Italian cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aburiya Sou Honten
  • Verde

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200.00 for adults and from JPY 1100.00 for children
  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Holiday Inn Sapporo
Ana Holiday Inn Sapporo Susukino
Holiday Inn Ana Sapporo
Holiday Inn Ana Sapporo Susukino
Holiday Inn Ana Susukino
Holiday Inn Ana Susukino Hotel
Holiday Inn Ana Susukino Hotel Sapporo
Holiday Inn Sapporo
Holiday Inn Sapporo Susukino
Sapporo Holiday Inn
Holiday Inn Ana Sapporo Susukino Hotel
Inn Ana Sapporo Susukino
Ana Sapporo Susukino By Ihg
Holiday Inn Ana Sapporo Susukino
Holiday Inn Ana Sapporo Susukino by IHG Hotel
Holiday Inn Ana Sapporo Susukino an IHG Hotel
Holiday Inn Ana Sapporo Susukino by IHG Sapporo
Holiday Inn Ana Sapporo Susukino by IHG Hotel Sapporo

Holiday Inn Ana Sapporo Susukino by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 360 out of 938 reviews
Rating 8 - Good. 429 out of 938 reviews
Rating 6 - Okay. 115 out of 938 reviews
Rating 4 - Poor. 23 out of 938 reviews
Rating 2 - Terrible. 11 out of 938 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Geneive

Liked: Cleanliness, staff & service, amenities
Very friendly and accommodating staff. This is the best Holiday Inn hotel that we've been to so far.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, and Breakfast Buffet was excellent!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

CHANG HOON

Liked: Cleanliness, staff & service, amenities
satisfied in all aspects
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Haeyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food of the restaurant was very good!
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Ramiro Thadeus Jalandoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2023
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, and centrally located to sites and restaurants. The rooms are a bit small and could be more efficiently designed Great buffet breakfast. Overall we are very happy with the hotel
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Miranda

Liked: Staff & service

Location, location, location!

Location is amazing! Rooms are big for Japan and the staff were very helpful and kind. In susukino with ramen alley just out the back door, this is the most ideal place to stay in sapporo.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the bed is comfortable.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Nancy

Very Nice Location ,hotel cleanliness is superb, the staff are all very nice. Walkable in all restaurants and malls.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

jerrold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right…

Great location, nice price, and even a gym. Not my first time there snd hope not my last.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Yingfeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomy with a nice bed to sleep

Hotel room has room to open flat luggage beside bed and furniture. While the hotel room is not new, the bed is comfortable to get a good night sleep. Overall, a better than expected stay.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, room comfort

Great in Susakino

The hotel is well located in Susakino, close to subway station. Room was spacious enough and very comfortable and clean. Staff were friendly and exceptionally so at the breakfast venue. The breakfast was diverse and catered to Japanese and Western cuisine. Very convenient for shopping and getting around. No complaints
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location will fair quality of service but very noisy in the evening.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

ichiro

Good
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel for it's close proximity to Odori Park for the snow festival based on the recommendation of a friend from Sapporo. The Susukino subway station is a quick walk around the corner and made travel to and from the airport very easy. Breakfast buffet and dinner were included with our stay for adults and the prices for food for our children were reasonable. Our room had two twin beds, and we were able to get a futon for an additional 2000 yen. The staff were very friendly and helpful, especially in the restaurant. I definitely recommend this hotel.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

ichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities
8 out of 10
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Changshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not a problem from the hotel itself. Simply, there are too many one-way traffics around the hotel. That caused delay to people from elsewhere.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Unsatisfactory stay

Bathtub too high for seniors and makes noise when you step on it. Window cannot be open because you can see the top of the next building with the airconditioners on them … no Good view.
Stayed 7 nights in Jan 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
We've made our reservation for a non-smoking room with one double bed; upon arrival, the staff told us all rooms are fully booked and only left with smoking room with twin bed. Asked for any alternatives but he said nothing can be done; yet on the day the other guest walked in and they were being served with non-smoking room! What would be the reason for reservation if such cannot be provided? Suggest not to over-book as to maintain service level
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Kam Lun

Liked: Cleanliness, amenities, property conditions & facilities
職員好、房間整潔。
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sakuna

ห้องพักสะอาด ห้องใหญ่ กว้างขวาง สิ่งอำนวย
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

YUU

Disliked: Cleanliness, staff & service, amenities
禁煙で予約したのに喫煙室を案内され変更もできなかった。
Stayed 4 nights in Jan 2026