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Tokyu Stay Sapporo

3.5 star property

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Photo gallery for Tokyu Stay Sapporo

Land view from property
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
Land view from property
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1-13-4, Minami1-jonishi, Chuo-ku, Sapporo, Hokkaido, 060-0061
  • Place, Tanukikoji Shopping Street
    ‪2 min walk‬
  • Place, Sapporo TV Tower
    ‪3 min walk‬
  • Place, Sapporo Clock Tower
    ‪6 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪58 min drive‬

Room options

View all photos for Stay Premier Room

In-room safe, desk, blackout curtains, free WiFi

Stay Premier Room

  • Sleeps 4

View all photos for Triple Room

In-room safe, desk, blackout curtains, free WiFi

Triple Room

  • Sleeps 3

View all photos for Superior Double Room Single Use, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Comfort Twin Room, Non Smoking (Single Use)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, desk, blackout curtains, free WiFi

Comfort Twin Room, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Deluxe Twin Room, Non Smoking (Single Use)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin, Non Smoking

Deluxe Twin, Non Smoking | In-room safe, desk, blackout curtains, free WiFi

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Stay Premier, Non Smoking (Single Use)

In-room safe, desk, blackout curtains, free WiFi

Stay Premier, Non Smoking (Single Use)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Stay Premier, Non Smoking

Stay Premier, Non Smoking | In-room safe, desk, blackout curtains, free WiFi

Stay Premier, Non Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Universal Double Room

In-room safe, desk, blackout curtains, free WiFi

Universal Double Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Comfort Twin Room

In-room safe, desk, blackout curtains, free WiFi

Comfort Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, free WiFi

Deluxe Twin Room

  • Sleeps 3

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About this property

Tokyu Stay Sapporo

Self parking, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Tokyu Stay Sapporo offers 185 accommodations with washers/dryers and a safe. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, slippers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Sapporo. During your stay, you're just a quick walk from Tanukikoji Shopping Street. Enjoy features like free WiFi in public areas, plus laundry facilities and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Steps from Tanukikoji Shopping Street and Nijo Market
As a guest of Tokyu Stay Sapporo, you'll find a vending machine, laundry facilities, and a lift. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Sapporo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping is provided weekly for stays of 7 or more nights. Additional housekeeping is available for a surcharge. Trash collection, towel and nightwear exchange are available daily on request for all bookings at no additional charge.
Onsite self-parking is available on a first-come, first-served basis beginning at 3 PM on the day of check-in. Parking reservations are not accepted. The maximum vehicle height is 1.69 yards (1.55 metres) and the maximum vehicle width is 1.96 yards (1.8 metres). Guests with vehicles that exceed this limit will be guided to an offsite car park nearby.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 2000 per night
  • Cleaning/housekeeping/linen fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Sapporo Hotel
Tokyu Stay Sapporo Hotel
Tokyu Stay Sapporo Sapporo
Tokyu Stay Sapporo Hotel Sapporo

Tokyu Stay Sapporo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fiona

Stayed 3 nights in Jan 2026

10/10 Excellent

Piotr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness
Room was great with washing machine and dryer and close and convenient to lots of attractions
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to the train station and the Sapporo TV Tower - no complaints.
Stayed 1 night in Jan 2026

10/10 Excellent

Billy, Sandy Springs

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome, everything was well worked out
Stayed 8 nights in Jan 2026

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities
The staff are super nice and the burger at the restaurant is delicious!
Stayed 9 nights in Dec 2025

6/10 Okay

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance to many attractions and subway line. Friendly staff. A fairly roomy bedroom for Japanese standards and there’s a washing machine to do your own laundry while you explore the city. Highly recommend staying here! I definitely will next time I visit Sapporo.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hoi Yue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in the city
Stayed 5 nights in Dec 2025

10/10 Excellent

Suk Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and good place. Looking forward for the hotel renovation.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hyosun

Liked: Cleanliness, staff & service, amenities
All staffs were very kind. The value for money was excellent. The room was small, but clean and well maintained. It also had a washing machine, and the bathroom was very clean as well. I especially liked that free coffee and juice were available on the first floor from 2:00 PM to 10:00 PM.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ashwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laundry in unit was excellent. Super efficient room. Location was superb.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 3 nights in Dec 2025

6/10 Okay

Angelica Arcala

Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean, and the new restaurant on the first floor had great food. The wifi was a little slow at times, but it wasn't too
Stayed 4 nights in Dec 2025

10/10 Excellent

momoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't use but this is very useful when we need
Stayed 1 night in Dec 2025

10/10 Excellent

Bethann

Room was spotless with a lot of amenities, Including a washer/dryer! Close to all the main areas and the winter illumination! Easy to walk to from Sapporo station due to the underground walkway! Lovely little seat and table for two in the room which is unusual. Only issue if you were staying for more than a night was that it lacked space to store clothes (common issue I've found in Japan)!
Stayed 1 night in Dec 2025

10/10 Excellent

Sut I

Stayed 6 nights in Nov 2025

10/10 Excellent

Yee Sing

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great location! Love the microwave and washing machine in the room. Definitely the best so far in the many hotels I’d stayed in Sapporo!
Stayed 6 nights in Nov 2025

10/10 Excellent

Claresta

I like the amenity, the rkl
Stayed 1 night in Nov 2025

2/10 Terrible

Atsumi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction should inform at reservation
Stayed 1 night in Nov 2025

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness
Didnt have too much interaction with staff other than during check in and out. They are currently under construction so the lobby is a construction zone so have patience waiting to check in.
Stayed 5 nights in Nov 2025

10/10 Excellent

Eric

Stayed 6 nights in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Pearlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, Great location within 200m from Tanukikoji shopping street, public transportation and comfortable walking distance to the airport limousine. Staff are very polite, professional and communicate well in English. Room is comfortable and they provided daily change of towels in clean sealed plastic bags hung on the door. Housekeeping lady was very polite too. I am very amazed that they had a washing/dryer machine, provided laundry detergent, had a microwave and excellent provision of room amenities to take from the lobby. Overall, I highly recommend this hotel 👍👍 The only pity was the Japanese hotel breakfast I was looking forward to, was closed and under renovation. However, I believe they are doing this to upgrade the overall experience for future travellers. I would definitely choose this hotel again for my winter holiday in March 2026. Thank you for making my stay great 👍
Stayed 6 nights in Oct 2025