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North West Castle Hotel

3.0 star property

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Photo gallery for North West Castle Hotel

Building design
Banquet hall
Fireplace
Indoor pool
Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Place, Castle Kennedy Gardens
    ‪7 min drive‬
  • Place, Cairnryan Port
    ‪8 min drive‬
  • Place, Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Single Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (Classic)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Free WiFi
  • Restaurant
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4.1 out of 5, Very good, 505 reviews
The price is €56
includes taxes & fees
16 Nov - 17 Nov
The Portpatrick Hotel by Compass Hospitality

About this property

North West Castle Hotel

Hotel in Stranraer with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a sauna and Access to hot tub are on-site.
North West Castle Hotel offers 73 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at North West Castle Hotel. During your stay, you're just a quick walk from Stranraer Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Stranraer Museum and Castle of St John
  • Dogs welcome for a fee
As a guest of North West Castle Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/games room, gift shops/newsstands, and a garden are also featured at the business-friendly North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 9:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Reviews

North West Castle Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 829 reviews
Rating 8 - Good. 272 out of 829 reviews
Rating 6 - Okay. 95 out of 829 reviews
Rating 4 - Poor. 38 out of 829 reviews
Rating 2 - Terrible. 9 out of 829 reviews

Reviews

6/10 Okay

John

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The plumbing waste pipes in our room were choked . You let the w h basin to empty and it Came up into the bath . Leaving a disgusting mess . Was reported and looked at, but still not clear .
Stayed 4 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Great stay here and lovely location , loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, good restaurant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service from all staff, good food, location.
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Works stay

Normal place of stay. Nice stay as always.
Stayed 5 nights in Jul 2025

6/10 Okay

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel does require upgrading and decorating. Breakfast poor - half rasher of bacon, 1 very small sausage,1 potato scone, half fried tomato and a boiled egg was my choice (although you could have the addition of haggis and black pudding) a very meager breakfast. Also Alpen stated on Menu was not offered, no alternative to butter on display - had to request alternative. Overall not a very good selection and set up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff and hotel

Lovely clean friendly hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you. It’s a beautiful place with lots of history to it. I would definitely stay there again and
Stayed 1 night in Jul 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with walking distance into town, a great nights entertainment laid on as well
Stayed 1 night in Jul 2025

8/10 Good

Marcial

Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Stayed 4 nights in Jul 2025

6/10 Okay

Peter

Stayed 2 nights in Jul 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Stayed 1 night in Jul 2025

6/10 Okay

Lorna

Travelled with family
Disliked: Amenities, property conditions & facilities
The breakfast was great with hot food cooked to order. Our quadruple family room was very dated with a strange arrangement of 4 single beds! The games room was similarly very dated and windowless in the basement. It was fine for 1 night, but at the high price, not good value for money. We were certainly expecting better quality rooms from the hotel website photos.
Stayed 1 night in Jul 2025

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Shockingly poor

My family stayed here for 1 night only (2 children and 2 adults) Thankfully. On arrival the hotel looks quite grand. Ladies at reception were lovely. However, got to the room - very dated, dusty and wallpaper coming away from the walls. It gets worse. Following day we use the swimming pool. To find the place filthy. Dirt and mould in the changing rooms to the point I didnt want to walk bare foot. Mould all along the side of the swimming pool and foam matts beside swimming pool all mouldy and dirty. Swimming pool area looks like it’s used as a dumping ground, ladders, wheel barrows lying around and furniture dumped in no particular order. Absolutely appalling charging people good money to stay here. I paid £80/£90 for an overnight and can’t believe the state of the place. Only managed 1 photo
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Unedible food

My wife and I had a meal, I had fish and chips, and the fish was unedible,The batter was so hard I struggled to put a knife through it, could not believe they served food which was so evident that it was overcooked
Stayed 1 night in Jul 2025

10/10 Excellent

kusha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great restaurant, nice staff, clean swimming pool
Stayed 1 night in Jul 2025

10/10 Excellent

shannon

Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service
The history of the building was used to create a very nice atmosphere, staff attentive, a nice overnight stay,
Stayed 1 night in Jul 2025