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Holiday Inn Express Sumter by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Sumter by IHG

Desk, iron/ironing board, free cots/infant beds, free WiFi
Free daily on-the-go breakfast
Exterior
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2490 Broad St, Sumter, SC, 29150-1858
  • Place, Sumter Mall
    ‪2 min drive‬
  • Place, Palmetto Tennis Center
    ‪5 min drive‬
  • Place, Shaw Air Force Base
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds (Additional Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Sumter by IHG

Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express Sumter by IHG offers 79 air-conditioned accommodations with free newspapers and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sumter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Sumter by IHG. During your stay, you'll be close to Sumter Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Sumter Mall and a few minutes from Palmetto Tennis Center
Holiday Inn Express Sumter by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express Sumter by IHG also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Sumter
Holiday Inn Express Sumter
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Express Sumter Hotel
Holiday Inn Sumter
Sumter Holiday Inn

Holiday Inn Express Sumter by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 726 reviews
Rating 8 - Good. 201 out of 726 reviews
Rating 6 - Okay. 66 out of 726 reviews
Rating 4 - Poor. 24 out of 726 reviews
Rating 2 - Terrible. 19 out of 726 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Keshia

Stayed 1 night in Dec 2025

2/10 Terrible

jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There is a room on the first floor which is right next to the elevators. This room should be shut down and only rented when customers are well aware of the noise that will be heard while they stay. It was horrible and I drove in from TX and couldn’t get proper sleep.
Stayed 2 nights in Dec 2025

6/10 Okay

Felecia

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not clean. Candy on the floor, toilet had bowl mess still on it, hair in the shower and lots of dust. This should not be the case with the amount charged at these hotels. We often stay here and this was just not clean. Good thing I travel with Lysol and bleach wipes.
Stayed 1 night in Jan 2026

6/10 Okay

Malia

Travelled with family
Liked: Staff & service
It was ok
Stayed 1 night in Dec 2025

10/10 Excellent

Dania

Stayed 1 night in Jan 2026

10/10 Excellent

Nehoise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor had a big yellow stain on it and the room smelled like cat. The receptionist stated that they dont allow animals. But we later saw a person with a dog. The room should have inspected and cleaned before we arrived.
Stayed 3 nights in Dec 2025

8/10 Good

Caren

Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Dec 2025

8/10 Good

Brian

Stayed 2 nights in Dec 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Norma

Stayed 4 nights in Dec 2025

6/10 Okay

monica

Travelled with family
Rooms need to be updated
Stayed 1 night in Dec 2025

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
My room was spotless. The staff was friendly and the breakfast was awesome. I will definitely be staying at the Holiday Inn Express during my travels.
Stayed 2 nights in Nov 2025

8/10 Good

Betty Deas

Business traveller
Liked: Staff & service, amenities
At 2am in the morning as I was taking my shower I noticed that around the soap and shampoo dispenser black mold!!! It was too early for me to leave and too late to change rooms.
Stayed 1 night in Dec 2025

8/10 Good

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming staff! The room was clean, exception from a few hairs in the tub and in bath mat. Breakfast was good! I enjoyed my stay!
Stayed 1 night in Dec 2025

6/10 Okay

Misty, Spartanburg

Liked: Cleanliness
Room was located on the first floor and it was very noisy, even at 10:00 at night there was lots of foot traffic and doors slamming. Actually came back home a day early because of the noise.
Stayed 2 nights in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

10/10 Excellent

Nicolle R.

Stayed 3 nights in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

2/10 Terrible

Cole

Stayed 4 nights in Nov 2025

10/10 Excellent

James

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, hotel was clean and mostly quiet
Stayed 4 nights in Oct 2025

8/10 Good

RENE

Stayed 1 night in Nov 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities
Staff was super friendly, location was great for purposes of my visit. Bathrooms were showing their age, but all was very clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 4 nights in Oct 2025

10/10 Excellent

darin

Stayed 1 night in Oct 2025

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