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Bekizaar Hotel Surabaya

3.0 star property

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Photo gallery for Bekizaar Hotel Surabaya

Lobby
Front of property
Terrace/patio
Daily buffet breakfast (IDR 75000 per person)
Business Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Jl. Basuki Rahmat No.15, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪9 min walk‬
  • Place, Grand City Surabaya
    ‪12 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Business Room

Business Room | Premium bedding, in-room safe, desk, laptop workspace

Business Room

  • 14 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About this property

Bekizaar Hotel Surabaya

Hotel with free valet parking, near World Trade Centre
Along with a restaurant, this smoke-free hotel has a 24-hour business centre and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, 24-hour room service, a business centre and a meeting room are on-site.
Bekizaar Hotel Surabaya offers 96 air-conditioned accommodations with washers/dryers and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Bekizaar Hotel Surabaya, you're just a quick walk from Tunjungan Plaza. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Heroic Monument and a few minutes from Grand City Surabaya
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Bekizaar Hotel Surabaya. Self parking and valet parking are free.

This 3-star Surabaya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Bekizaar Hotel Surabaya has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 75,000 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 75000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Bekizaar Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bekizaar
Bekizaar Hotel
Bekizaar Hotel Surabaya
Bekizaar Surabaya
Hotel Bekizaar
Bekizaar Hotel Surabaya Hotel
Bekizaar Hotel Surabaya Surabaya
Bekizaar Hotel Surabaya Hotel Surabaya

Reviews

Bekizaar Hotel Surabaya Reviews

8.0

Very good

7.6/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 15 out of 40 reviews
Rating 8 - Good. 8 out of 40 reviews
Rating 6 - Okay. 17 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

Reviews

6/10 Okay

Warren John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Thuan Ngee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay here was poor, but the subsequent 2 stays have been great, Good location. Excellent value for money... Special thanks for the gracious hospitality of Jeje at the resto and Gigi at the reception counter...
Stayed 3 nights in Mar 2025

10/10 Excellent

Kilani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kilani

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, Friendly, Front of Plaza
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite fine for a short stay. The rooms are extremely small, This is the only drawback to this property.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
An average rating overall..mall juz across the hotel&nearby to other malls...good for a short stay
Stayed 2 nights in Nov 2018

6/10 Okay

Parth

Bekizaar

Good for short stay. Right in the middle of town. Great for walking around in the nearby streets
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service

Ok

Near 24 hours fast food restaurants but very busy street night and day
Stayed 2 nights in Aug 2017

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

ROSLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is located in front of big shopping mall. taxi is easily to get. friendly staff and food is ok

6/10 Okay

RUHAIZA

Great hotel

Room is good with lots of shops nearby

6/10 Okay

Verified traveller

Disliked: Staff & service

Not recommended for business trip.

No wifi in room. Need go to lobby for wifi. Bad service for bell boy. No scale. Highly cost for transport to airport 1500baht.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It was close to my work but

It was just ok. The staff was nice. The location is convenient. The room was the minimal. But hey I was just there to sleep one night.

6/10 Okay

Andi, Jakarta

Liked: Cleanliness, staff & service
near the tunjungan plaza, zangrandi and ranch market

6/10 Okay

nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wijaya, singapore

Liked: Staff & service

hotel for short night

Stayed at this hotel for one night, the room is typical for business transit, small and only provide basic. Cleanliness of the room is ok, even though i still can feel dusty in the floor. Neighborhood is superb, directly opposite big shopping plaza. The negative for the hotel is no proper drop off lobby.

6/10 Okay

ANDREW, Indonesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small Room

Hotel is located in front of big shopping mall in Surabaya. Location is good but the room is very very small.

10/10 Excellent

KAMARULZAMAN, kuala lumpur malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

plessure stay

Good hotel, very near tunjungan plaza. Many taxis infront the hotel. Fast check in and the room is very clean. Centraly located in the city centre. The staffs are very helpful. Thank you for the coorperation.

8/10 Good

Danny, Makassar

Reasonable price, good location

Good, it's just opposite the biggest shopping mal in Surabaya

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

double payment

my room was paid previously by others,but the receptionist demanded payment from me. please attention to Mr.Hery

10/10 Excellent

afdal, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near to the shopping mall

I stay in this hotel for 3 nights, it's really good n they always clean my room everyday, the staff really friendly. The accommodations really good..everything is good..

10/10 Excellent

Jared, USA Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great service, great location and the staff was the best,

10/10 Excellent

Dheeraj

Stayed 2 nights in Jan 2025

10/10 Excellent

Peni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dekat TP
Stayed 2 nights in Feb 2024

10/10 Excellent

isti

Stayed 1 night in Jul 2023