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Sahid Hotel Surabaya

3.0 star property

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Photo gallery for Sahid Hotel Surabaya

Aerial view
Gym
Lounge
Hallway
Deluxe Business Twin | Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Jl. Sumatra No. 1, Surabaya, East Java, 60281
  • Place, Surabaya Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Grand City Surabaya
    ‪6 min walk‬
  • Place, Tunjungan Plaza
    ‪16 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Deluxe Business King

Deluxe Business King | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Business King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Business Twin

Deluxe Business Twin | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Business Twin

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Business Deluxe King

  • Sleeps 2

View all photos for Superior King Room

Desk, laptop workspace, soundproofing, iron/ironing board

Superior King Room

  • Sleeps 2

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About this property

Sahid Hotel Surabaya

Hotel in Surabaya with 2 restaurants and free valet parking
This hotel features 2 restaurants, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Sahid Hotel Surabaya offers 145 air-conditioned accommodations with washers/dryers and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Sahid Hotel Surabaya, you're just a quick walk from Submarine Monument. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Submarine Monument and 4 minutes on foot from Surabaya Plaza Shopping Mall
  • Airport shuttle service available for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Sahid Hotel Surabaya also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

Sahid Hotel Surabaya has 2 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Aromatherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Sahid Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger aren't allowed at this property.

Property is also known as

Hotel Sahid
Sahid Hotel Surabaya
Sahid Surabaya
Sahid Gunawangsa Hotel Surabaya, Java
Sahid Hotel Surabaya Hotel
Sahid Hotel Surabaya Surabaya
Sahid Hotel Surabaya Hotel Surabaya

Reviews

Sahid Hotel Surabaya Reviews

5.8

6.2/10

Cleanliness

7.4/10

Staff & service

5.2/10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 11 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 4 out of 20 reviews

Reviews

6/10 Okay

Widodo

Travelled with family
Liked: Staff & service
Breakfast was good, amazing staff, location near train station ( not recommended for family with small children ).
Stayed 1 night in Feb 2020

10/10 Excellent

Ika Reny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The
Stayed 1 night in Dec 2019

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities

Fine for a night or 2

Hotel is good for the money. Gym is not a gym. Dirty and all broken. Good location to see the submarine
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Older Hotel in Convenient Location

My third stay at this hotel. I keep returning because of the Sahid's convenient location next to Stasiun Gubeng (especially if you plan to take 7:00 am train to Malang). You can walk to the station in 3 minutes. The Sahid is also only a 5 minute walk to Plaza Surabaya, and only about 20 minutes walk from the busy city center of Tunjungan. However, the Sahid is 30 years old and shows its age. Budget tourists might be more satisfied with this hotel than business travelers. The staff do their best to keep guests happy, which means jumping over some hurdles. I give them an "A" for trying!
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

A Weak Hotel with a Strong Staff

There is a problem with people smoking throughout this hotel. The hotel was seemed fully booked during my stay. Large groups of locals congregated in the halls, smoking and talking. Also, the hotels.com website states that the Sahid has a fitness center, a claim that should be removed. The "fitness center" is a small and smelly room in the basement with a 30-year old broken stationary bicycle. This was all rather annoying. However, I must add that when I made a complaint, the hotel staff turned did their utmost to make me happy. My compliments to the staff for making my stay more pleasant! By the way, the location is excellent. Next door to Stasiun Gubeng. A 5-minute walk from Plaza Surabaya.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Accessibility

Near malls and Dr Soetomo hospital..serves our purpose well.
Stayed 3 nights in May 2018

6/10 Okay

Lee, Singapore

Liked: Staff & service
staff were friendly and helpful. room service for food was good.
Stayed 3 nights in Jun 2018

6/10 Okay

Wan Razak, Malaysia

Liked: Staff & service

Town area, quite near to shopping mall.

I have to pay for the breakfast at the hotel which were a few variety of food.
Stayed 4 nights in Dec 2017

6/10 Okay

Chi Kin

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2017

2/10 Terrible

Kim Chen, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is old and noisy because next to train station. WiFi is weak and slow.

6/10 Okay

Vivian, maroochydore

Great location for a short stay

The location was very strategic, near Gubeng railway station, Surabaya Plaza and Grand City Mall. it took about 15 minutes walking to Tunjungan Plaza. We requested a non smoking room and avoided smoking rooms which were located at the fifth floor.

4/10 Poor

Tonny Agus

Business traveller
Disliked: Property conditions & facilities, room comfort
saya pesan kamar dari online dan disebutkan bahwa kamar yang saya pesan no smoking room dan menghadap kota. Sampai di hotel, saya ditempatkan di kamar smoking dengan alasan tidak ada lagi yg tersedia. Menginap 2 hari serasa tidak menyenangkan karena bau rokok di kamar.
Stayed 2 nights in Jan 2020

10/10 Excellent

Sugiyono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sahid sangat nyaman untuk menginap

Penginapan nyaman di pusat kota, dekat dengan berbagai pusat ekonomi dan hiburan
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق جيد

فندق جيد
Stayed 1 night in Oct 2018

6/10 Okay

ぶんしゅう, 日本、京都

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

かつての4つ星ホテル

駅に近いが、通常の出口ではなく反対側の出口から出なければ最短で行けない。外観は立派なホテルに見えるが内装は修復されていなく、老朽化が目立つ。ただ部屋は広くて快適ではある。テレビの映り具合は大変良く、NHKも見られた。朝食はまずまずでレストランも広い。宿泊代が格安なので割り切れば我慢はできます。空港までのタクシー代は。120,000ルピアで所要時間は約1時間、高速道路はない。

2/10 Terrible

Kathy

Disliked: Cleanliness, property conditions & facilities, room comfort

noisy and dutry, very bad. Just location is good a

noisy and dutry, very bad. Just location is good and near the train station.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

noisy and dutry, very bad. Just location is good a

noisy and dutry, very bad. Just location is good and near the train station.

8/10 Good

norman, Depok

Liked: Room comfort

Hotel yang cukup nyaman untuk urusan bisnis

Area di tengah kota, kemana mana dekat

2/10 Terrible

Taka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

以前と比べて外壁を綺麗に塗装したようで、

さぞかし、部屋も綺麗になったと思いきや、以前と変わらず。 シャワーはお湯が出ない。洗面台の水は、最初黒い液体がしばらく出た。 コンセントは壁から剥がれ落ちて、電線でぶら下がっている。 怖くなってホテルから逃げ出しました。

6/10 Okay

Y.K., 日本

Liked: Staff & service

駅に近い便利なホテル

　鉄道旅行のため、１日おいて２泊しました。1泊目の部屋は７階で、シャワーのみの部屋でしたが、改装されており、液晶テレビや新しい冷蔵庫でした。２泊目はバスタブ付の９階の部屋にアップグレードしてくれましたが、改装も設備も更新されておらず、テレビも旧式のもので、全体に古びた感じでした。お湯はよく出ました。 　立地は、駅に隣接し、庶民的なブラザ・スラバヤとやや高級なグランド・シティ・モールの２つのショッピングセンターも近くにあり、買い物や食事に便利でした。