See all properties

Sheraton Surabaya Hotel and Towers

5.0 star property

Choose dates to view prices

Photo gallery for Sheraton Surabaya Hotel and Towers

Gazebo
View from property
Daily buffet breakfast (IDR 340000 per person)
Lounge
Club Suite, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Parking included
  • Laundry

Explore the area

View in a map
Jalan Embong Malang 25-31, Surabaya, East Java, 60261
  • Tunjungan Plaza
    ‪1 min walk‬
  • Surabaya Plaza Shopping Mall
    ‪15 min walk‬
  • Grand City Surabaya
    ‪17 min walk‬
  • Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 3 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Classic Apartment, 3 Bedrooms

  • 138 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • 240 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking

Royal Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Royal Suite, 1 Bedroom, Non Smoking

  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Double Beds

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Apartment, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Classic Apartment, 2 Bedrooms

  • 109 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Apartment, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Classic Apartment, 1 Bedroom

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms, Non Smoking

Club Suite, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 2 Bedrooms, Non Smoking

  • Sleeps 5
  • 2 Double Beds

Similar properties

Garden view

JW Marriott Surabaya

  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 451 reviews
The price is €93
includes taxes & fees
21 Sept - 22 Sept
JW Marriott Surabaya

About this property

Sheraton Surabaya Hotel and Towers

Luxury hotel connected to the convention centre in Surabaya with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sheraton Surabaya Hotel and Towers offers 348 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include Thai massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
With your stay at Sheraton Surabaya Hotel and Towers, you're connected to the convention centre and just a quick walk from Tunjungan Plaza. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Kafe Bromo, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, facials or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Tunjungan Plaza and 11 minutes on foot from Grahadi
  • Airport shuttle service available for a fee
Sheraton Surabaya Hotel and Towers offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 441 square feet (41 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Sheraton Surabaya Hotel and Towers. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Surabaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Kafe Bromo – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Lung Yuan – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Kawi Lounge – This café specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar.
Link at Sheraton – This coffee shop only serves light fare.
Sheraton Club Lounge – This restaurant specialises in international cuisine and serves breakfast and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 340,000 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kafe Bromo
  • Kawi Lounge
  • Link at Sheraton
  • Lung Yuan
  • Sheraton Club Lounge

Things to do

  • 24-hour pool access
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (441 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Facials
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub (99 centimetre high)
  • Grab bar in shower
  • Handrails in stairways (51 centimetre high)
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height bed (70 centimetre high)
  • Low-height desk (70 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Surabaya Hotel and Towers

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 786500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 340000 per person
  • Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 786500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Surabaya Hotel and Towers offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Surabaya Hotel & Towers
Sheraton Surabaya Towers
Sheraton Surabaya Hotel & Towers Java
Sheraton Surabaya Hotel And Towers
Sheraton Surabaya Hotel Towers
Sheraton Surabaya And Towers
Sheraton Surabaya Hotel and Towers Hotel
Sheraton Surabaya Hotel and Towers Surabaya
Sheraton Surabaya Hotel and Towers Hotel Surabaya