This hotel features a restaurant, spa services and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
YELLO Hotel Jemursari Surabaya offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels.
Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body scrubs.
During your stay at YELLO Hotel Jemursari Surabaya, you'll be within walking distance of Universitas Islam Negeri Sunan Ampel Surabaya. Free WiFi in public areas, free self-parking and a restaurant are available.
Free WiFi
Free self-parking
Enjoy international cuisine while dining at Wok n Tok
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
Just a 4-minute drive from Universitas Islam Negeri Sunan Ampel Surabaya and a few minutes from Royal Plaza Surabaya
Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, an arcade/games room, and concierge services are also featured at the business-friendly YELLO Hotel Jemursari Surabaya. Free self parking is available.
Smoking is allowed in designated areas at this 4-star Surabaya hotel.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Wok n Tok – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free secured self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 per person
A restaurant
Restaurants on site
Wok n Tok
Things to do
Arcade/game room
Family friendly
Arcade/game room
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Conference space
Meeting rooms
Spa
Body scrubs
Facials
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
More
Banquet hall
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
40-inch LED TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
More
Air conditioning
Desk
Electrical adapters
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 17
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at YELLO Hotel Jemursari Surabaya
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately IDR 70000 per person
Airport shuttle fee: IDR 150000 per vehicle (one way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
YELLO Hotel Jemursari Surabaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Yello Hotel Jemursari Surabaya
Yello Hotel Jemursari
Yello Jemursari Surabaya
Yello Jemursari
YELLO Hotel Jemursari Surabaya, Java
Yello Jemursari Surabaya
YELLO Hotel Jemursari Surabaya Hotel
YELLO Hotel Jemursari Surabaya Surabaya
YELLO Hotel Jemursari Surabaya Hotel Surabaya
YELLO Hotel Jemursari Surabaya Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 8 reviews
10 - Excellent
3
Rating 8 - Good. 1 out of 8 reviews
8 - Good
1
Rating 6 - Okay. 3 out of 8 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 8 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 8 reviews
2 - Terrible
0
8.0/10
Cleanliness
7.6/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
4/10 Poor
Bernard
28 Jun 2025
Bernard
Stayed 2 nights in Jun 2025
6/10 Okay
Lee
Business traveller
15 Jul 2024
Disliked: Staff & service
Affordable if you want a short stay of a day or 2
Interior and exterior need a new paint. Toilet amenities a little poor . Fittings in toilet bolts and nuts need tightening .
Got an iron delivered but no ironing board . There were at least 4 tapes around the cable, and wire were exposed and may caused danger ?
For the price, cannot complaint but would pay a little more for that extra comfort. Will not be back unfortunately .
Decent room size. Clean rooms. Hotel was full and there were only single beds available. The bed setup was a little odd - there was a thin mattress placed over another thicker mattress. So if you're sleeping in the middle it won't be too comfy. Room has a large TV with HD channels. Decent wifi. No LAN points in room though. Limited parking. Hotel has a restaurant with simple comfort food. Well priced too.
Verified traveller
6/10 Okay
Verified traveller
28 Mar 2017
Liked: Room comfort
Verified traveller
6/10 Okay
enny
28 Nov 2016
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