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Novotel Sydney City Centre

Property class: 4

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Photo gallery for Novotel Sydney City Centre

Restaurant
Fitness facility
Exterior
Exterior
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Room service

Explore the area

View in a map
York Street, 7-9, Sydney, NSW, 2000
  • Place, King Street Wharf
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Place, Sydney Opera House
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Twin Room, 2 Double Beds

8.0 out of 10
Very good
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Executive Twin Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Accessible

  • Sleeps 2
  • 3 Single Beds

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About this property

Novotel Sydney City Centre

A restaurant, a snack bar/deli and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Novotel Sydney City Centre offers 283 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. 40-inch Smart televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Novotel Sydney City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Pitt Street Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of King Street Wharf and Queen Victoria Building
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Novotel Sydney City Centre also features concierge services, express check-in, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Novotel Sydney City Centre was completed in November 2023.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Novotel Sydney City Centre has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 70 per day)
  • Secured, covered parking on site (AUD 50 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Late-night room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 36 per person
  • Covered self-parking fee: AUD 50 per day
  • Nearby parking fee: AUD 70 per day (328 ft away)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is available for up to 500 MB of data per 24 hours, per room. Additional data is available for a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Travelodge Wynyard
Travelodge Wynyard Hotel
Travelodge Wynyard Hotel Sydney
Travelodge Wynyard Sydney
Wynyard Travelodge
Travel Lodge Wynyard
Travelodge Wynyard Sydney Hotel Sydney
Travelodge Hotel Wynyard
Travelodge Sydney Wynyard

Novotel Sydney City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 292 out of 551 reviews
Rating 8 - Good. 162 out of 551 reviews
Rating 6 - Okay. 52 out of 551 reviews
Rating 4 - Poor. 23 out of 551 reviews
Rating 2 - Terrible. 22 out of 551 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kapil

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very small room for 2 double beds Stinky smell in rooms Staff come for room service but never change bed sheets and we stayed there for 4 nights AVERAGE STAY THERE - Could have been better Not worth $680 per night which we paid Its worth only $150 per night room
Stayed 4 nights in Jan 2026

6/10 Okay

Wing yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with a good balcony view
Stayed 4 nights in Dec 2025

10/10 Excellent

Monique Carol

Stayed 8 nights in Dec 2025

2/10 Terrible

Weiting

Disliked: Cleanliness, staff & service, amenities
Waited over an hour to access the room due to all three lift outage and a dead room-lock battery. Despite requesting assistance, no one came to fix the issue in an hour. The room was not clean. There was an obvious stain on the bed sheet that appeared to be blood, and the shower floor was dirty. In one of the rooms, the air conditioner was not working. When I asked the front desk to fix it, the control panel was found coming off the wall with the wires not even connected, which explained why it was not functioning. The lift was also in very poor condition; at times it did not stop at the selected floor even though the floor indicator lit up after tapping the room key.
Stayed 3 nights in Dec 2025

8/10 Good

YUMIN

Stayed 4 nights in Dec 2025

10/10 Excellent

Mike

Stayed 4 nights in Dec 2025

10/10 Excellent

Seema

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities
The Staff are what make this hotel stand out to me and my wife. The staff at this hotel care for their customers and are very alert to their customers every need. Case in point, our Luggage was lost/delayed when we arrived in Sydney. We explained our situation to the hotel front staff and they were amazing. They went above and beyond what I would typically see and or expect from counter staff/management. They called multiple times, on their own time, the airport baggage company responsible for our luggage. If the staff saw my wife and I in the reception area they would always update us on the status of our luggage, good or bad. All of the staff we dealt with, both night staff and morning staff were amazing. Accor, your training/hiring of exceptional staff have won me over. I Highly recommend anyone stay at this fantastic service hotel!!!
Stayed 1 night in Dec 2025

10/10 Excellent

DIMITRIOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Great staff! Exceptional service Modern. Definitely cannot fault this hotel
Stayed 1 night in Dec 2025

8/10 Good

Noel

Stayed 2 nights in Dec 2025

10/10 Excellent

Renae L

Liked: Cleanliness, staff & service, amenities
Great location. Close to Wynyard. Very clean room and attentive staff. Helpful with keeping bags after check out.
Stayed 1 night in Dec 2025

10/10 Excellent

Surendran

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Staff were fantastic. Rooms were serviced daily. Solid Gym.
Stayed 12 nights in Nov 2025

8/10 Good

Rachel

yes
Stayed 2 nights in Dec 2025

6/10 Okay

Erick

Liked: Cleanliness, property conditions & facilities
Two of us in room two night. One hand towel each night even after requesting an additional towel. Service in restaurant for dinner was non chalant. Room itself was good front desk staff interested and responsive.
Stayed 1 night in Dec 2025

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, amenities
A bit dated and small
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, amenities
Very friendly and accommodating staff all throughout the property.
Stayed 2 nights in Dec 2025

8/10 Good

Georgina

Stayed 1 night in Nov 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast was great
Stayed 2 nights in Dec 2025

4/10 Poor

tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid almost $400 per night. The room was worth half that. Really basic. Looking right into a gloomy carpark with scaffolding. Small shower with water fluctuating from cool to scalding and flooding the floor. Great bags of laundry and rubbish were still up and down the corridor at 5pm.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald David

Travelled with group
Liked: Amenities, property conditions & facilities
Staff, breakfast daily
Stayed 4 nights in Nov 2025

10/10 Excellent

Noor

Stayed 1 night in Nov 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, modern, and very comfortable! The bed was super comfy and i enjoyed all the amenities in the room. The feomt desk staff was also lovely and very accommodating. I hope to stay here again the next time I'm in Sydney!
Stayed 1 night in Nov 2025

10/10 Excellent

Gunther, Rockhampton

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great team
Stayed 2 nights in Nov 2025

10/10 Excellent

Reene

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were great! However the room service for the price was very bad
Stayed 2 nights in Nov 2025

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