Pullman Sydney Airport

5.0 star property

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Photo gallery for Pullman Sydney Airport

Bar (on property)
Lobby sitting area
Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar
Lobby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
191 O Riordan Street, Mascot, NSW, 2020
  • Enmore Theatre
    ‪3 min drive‬
  • Royal Prince Alfred Hospital
    ‪6 min drive‬
  • Sydney Cricket Ground
    ‪8 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

Superior Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(33 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Accessible (Deluxe,Higher Floor,Executive Benefit)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Executive, High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Executive, High Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Pullman Sydney Airport

Luxury hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Pullman Sydney Airport offers 229 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pullman Sydney Airport. During your stay, you're just a quick walk from Meriton Retail Precinct Mascot Central. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Mobius
  • Buffet breakfast served weekdays for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 7 minutes by foot from Meriton Retail Precinct Mascot Central and a 3-minute drive from Archie Rose Distilling Co.
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Pullman Sydney Airport. An airport shuttle during limited hours is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6 AM and 10:30 AM.
Mobius – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Italian, Korean, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5 AM to 11 PM
  • Covered parking on site (AUD 40 per day)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 6 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mobius

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,906 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19 for children
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 10 per night (rates may vary)
  • Airport shuttle fee: AUD 12.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12.00 (one-way)
  • Covered self-parking fee: AUD 40 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Pullman Sydney Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Sydney Airport Hotel
Pullman Sydney Airport (opening June 2016)
Pullman Sydney Airport Hotel
Pullman Sydney Airport Mascot
Pullman Sydney Airport Hotel Mascot

Pullman Sydney Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller

Toilet with a view

Stayed 1 night in Apr 2025

6/10 Okay

N.

Travelled with partner
Liked: Property conditions & facilities
Room service / Kitchen couldn’t toast the sandwich (a ‘Toastie’) I’d post the photo if I could. The room service staff member was so embarrassed that they didn’t charge us for it. My wife didn’t eat it! She went hungry. My pizza was not good either, I didn’t eat much that! Had we known we would have eaten before returning to the hotel. Pullman Airport is a hotel we have stayed at before. We actually like it very much. Senior hotel management needs a ‘Rev-up’!
Stayed 2 nights in Apr 2025

8/10 Good

Angie, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
It was near mascot train
Stayed 2 nights in Apr 2025

8/10 Good

Jordan

Close to Sydney Airport. Staff were friendly, but seemed inexperienced in some areas, so it was difficult to get information, even with restaurant menu items. We were only thee from evening to morning, so didn't check out any facilities. Overall , it was clean and convenient and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ganesh Kumar Sharma Thandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay, excellent service and one of best staffs
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Stayed 1 night in Mar 2025

10/10 Excellent

Valaauina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful clean place but I just don’t like how we walk from the car park to go to another building where we were staying but I like everything except the car park
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dipendra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and Superb
Stayed 3 nights in Mar 2025

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Staff & service
Having stayed at a Pullman property before in Auckland, we were very disappointed with this property at Sydney International Airport. Our major criticism was that having at first experienced problems getting into a room (door key didn’t work and room service items were outside the room on the floor, suggesting the room was occupied) we were then assigned to a second room, which ended up having issues with the air conditioning……it was 92 degrees in Sydney that day. Despite efforts to reset the AC, it was still much too warm, so the management offered to have us change rooms, but told us that this was the last room they would offer since we had already had 2 room changes!!!!….which was absolutely NOT the case. Yet they made us feel as if we were being fussy and overly demanding customers, which we resented as we are always very accommodating customers. Furthermore the ‘gentleman’ ( I am using that descriptor sarcastically, but he was either a manager or assistant manager ) who was apparently on duty and arranged the changed room when they couldn’t fix the AC, was arrogant and frankly unpleasant. However, some of the staff were great….Alison who was helping at the front desk; the bartender that evening (I think his name was Eric??)…they were courteous and professional, which was
Stayed 1 night in Mar 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
So great!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
Absolutely worst service and food in their restaurant. Nightmare to get in and out of their car park. Rooms are ok
Stayed 1 night in Mar 2025

8/10 Good

michael

Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Stayed 2 nights in Mar 2025

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Pullman.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and confortable
Stayed 3 nights in Mar 2025

10/10 Excellent

Maree

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible from check in to check out. They could not have done any more to help and make our stay enjoyable.
Stayed 1 night in Mar 2025

10/10 Excellent

sally

Stayed 1 night in Feb 2025

8/10 Good

Lea

Liked: Cleanliness, staff & service
Did not like the fact that the toilet in the room was not a separate room but quite open
Stayed 1 night in Feb 2025