W Sydney

5.0 star property

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Photo gallery for W Sydney

Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
Exterior
Poolside bar
Exterior
4 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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31 Wheat Road, Sydney, NSW, 2000
  • Place, International Convention Centre Sydney
    ‪3 min walk‬
  • Place, Sydney Town Hall
    ‪5 min walk‬
  • Place, King Street Wharf
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

Deluxe Studio, Studio, Bedroom 1: 1 King, Bedroom 2: 1 King, City view

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Standard Room, Guest Room, 1 King, City view

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Urban Suite, 1 Bedroom Suite, 1 King, City view

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, Larger Guest room, 1 King, City view

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, Studio, 1 King, City view

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, Studio, 1 King, Darling Harbour view

10.0 out of 10
Exceptional
(3 reviews)
  • Harbour view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, Guest Room, 2 Double, City view

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, Guest room, 1 King, Darling Harbour view

9.4 out of 10
Exceptional
(35 reviews)
  • Harbour view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Guest room, 2 Double, Darling Harbour view

9.2 out of 10
Wonderful
(25 reviews)
  • Harbour view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Supreme Suite, 1 Bedroom Suite, 1 King, Darling Harbour view

  • Harbour view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Penthouse II, 1 Bedroom Suite, 1 King, Darling Harbour view

  • Harbour view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Penthouse I, 1 Bedroom Suite, 1 King, Darling Harbour view

  • Harbour view
  • 202 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Deluxe Studio, Studio, Bedroom 1: 1 King, Bedroom 2: 1 King, Bedroom 3: 1 King

  • Harbour view
  • 168 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

Deluxe Studio, Studio, Bedroom 1: 1 King, Bedroom 2: 1 King, Darling Harbour view

  • Harbour view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Superior Studio, Studio, 1 King, City view

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Studio, Studio, 1 King, Darling Harbour view

10.0 out of 10
Exceptional
(6 reviews)
  • Harbour view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Studio, Studio, Bedroom 1: 1 King, Bedroom 2: 1 Double, City view

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

Superior Studio, Studio, Bedroom 1: 1 King, Bedroom 2: 1 King, City view

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Superior Studio, Studio, Bedroom 1: 1 King, Bedroom 2: 1 King, Darling Harbour view

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

W Sydney

This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 4 bars/lounges and a 24-hour fitness centre are on-site. Housekeeping is available on request.
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

W Sydney's great location gets high marks from our customers. During your stay, you're just a quick walk from World Square Shopping Centre. Features include free WiFi in public areas, plus 3 restaurants and 4 bars.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 3 restaurants, 2 coffee shops/cafes, a poolside bar and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to deep-tissue massages, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of QVB and King Street Wharf
W Sydney offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 14079 square feet (1308 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury W Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
BTWN Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
29/30 Rooftop Bar – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AUD 60 for adults and AUD 35 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • 29/30 Rooftop Bar
  • BTWN Restaurant
  • Living Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • In-room cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 60 for adults and from AUD 35 for children
  • Valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the outdoor Swimming Pool WET Deck on Sundays.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 863 reviews
Rating 8 - Good. 132 out of 863 reviews
Rating 6 - Okay. 73 out of 863 reviews
Rating 4 - Poor. 32 out of 863 reviews
Rating 2 - Terrible. 32 out of 863 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Haylee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff who were always willing to help
Stayed 4 nights in Jan 2026

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, staff & service, amenities
Travelling as a single parent, it meant so much all your staff we encountered welcomed and acknowledged the kids too. You made us all feel welcome. This was our second time to stay at W and you’ve firmly become our little family’s choice for Sydney accommodation.
Stayed 1 night in Jan 2026

6/10 Okay

Helen

Stayed 3 nights in Dec 2025

8/10 Good

Siobhan

Liked: Cleanliness, staff & service
Reception staff were great. Room was lovely. Great view. Rooftop bar closes at 11 and the bar on floor 30 closes at 10.30. Not sure why it closes so early as it’s a great spot !! Breakfast was terrible. Everything cold and even the eggs which were cooked to order were cold. The sourdough “toast” was not cooked, coffee was awful however there is a nice selection of options. We had to go backdown stairs to reactivate our key to get back to our room. Very annoying!
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Holly

Breakfast way too busy. Over subscribed. Does not feel like 5* service as a result. Similarly the pool area was not clean. We received no acknowledgment of partners’ 40th birthday although I emailed twice and telephoned.
Stayed 1 night in Jan 2026

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and location
Stayed 2 nights in Dec 2025

4/10 Poor

Natasha

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
We were meant to check in at 3pm. We arrived a little after that and it was quite busy, which is understandable for a friday. We were told at 3.30pm our room wasn't ready, due to it being cleaned. It would be a 20min wait. I was with my husband and 2 young children. We waited in the foyer on lounges near the bar. It was comfortable. At 430pm i had to go and ask if our room was ready yet as it had been an hour. The room still wasn't ready. We were given a credit to use during our stay and the staff were apologetic. Our room was finally ready by 5pm. This is ridiculous! We shouldn't have had to wait this long. The indoor pool was great and kids had fun. Room.service was quick and great. Beds and pillows weren't comfortable. I asked for a low rose pillow the second day at 3pm. I was told they had one and would being it up. 8pm i called again and was told it would be 20min and they would bring it to our room. At 9pm my husband called and they said they didn't have any available. A phone call to let us know would have been sufficient. I would never stay here again, due to the poor service.
Stayed 2 nights in Jan 2026

2/10 Terrible

Johan

Liked: Cleanliness, property conditions & facilities, room comfort
Cleaning of room was very disappointing; even after we requested another clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Mneera

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2026

4/10 Poor

THOMAS

Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Room was awesome
Stayed 1 night in Dec 2025

8/10 Good

nisha

Liked: Cleanliness, property conditions & facilities
Clean room, rice pool
Stayed 1 night in Jan 2026

10/10 Excellent

Deanna

Stayed 1 night in Jan 2026

10/10 Excellent

Vijeth

Stayed 1 night in Dec 2025

10/10 Excellent

Najatt

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, and great amenities that offer everything
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

2/10 Terrible

YUNG DONG

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were nice, but my feedback is mainly about the room itself. Our family has stayed at many W properties (Singapore, Seoul, Malaysia, etc.), and this was by far the worst in terms of room size, condition, and cleanliness. The room was extremely small, making it very difficult to move around. The light switches were confusing and overly bright, which disturbed our sleep. The bathroom was not properly separated, so when one person was using it, no one else could. Overall, the interior design was very inefficient and impractical. Elevators were also difficult to access, with long waiting times. Room cleaning was not done on the first day. Although a supervisor came daily to check whether cleaning had been completed, the quality was very poor—there was no vacuum cleaning, and used spoons were left behind. The hotel’s location is also not very convenient in terms of proximity to central areas. Overall, this stay was disappointing, and I would not recommend this hotel.
Stayed 5 nights in Jan 2026

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dark and moody vibe and beautiful decore. Great room, incredibly comfortable bed and room. Friendly-enough staff. Breakfast has an amazing spread and all looks very beautiful but the taste of the food served was only okay. One indoor and one outdoor Pool - both are quite compact so very busy. Outdoor pools closes at 5.30pm, including in the summer which is odd given the sun goes down at 8pm. For a hotel of that calibre, there are aspects that miss the mark a little.
Stayed 1 night in Jan 2026

10/10 Excellent

Kym

Stayed 1 night in Dec 2025

6/10 Okay

Tamlyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Katie, Bulls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with everything an easy 10 minute walk away. Beautiful modern property and the food was great for dinner, poolside, and our breakfasts.
Level 3
Away spa
Roast night
Stayed 8 nights in Dec 2025

10/10 Excellent

Fowood

Stayed 6 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything smick!
Stayed 1 night in Jan 2026