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Comfort Hotel Tomakomai

3.0 star property

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Lobby
Lobby
Room, 2 Single Beds, Non Smoking | Premium bedding, desk, soundproofing, free WiFi
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-7-18 Asahi-machi, Tomakomai, Hokkaido, 053-0008
  • Place, Sea Station Plat Seaport Market
    ‪18 min walk‬
  • Place, Sunflower Ferry
    ‪5 min drive‬
  • Place, Lake Shikotsu
    ‪28 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Premium bedding, desk, soundproofing, free WiFi

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Comfort Hotel Tomakomai

Laundry facilities, a 24-hour front desk and express check-in are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine.
Comfort Hotel Tomakomai offers 123 accommodations with coffee/tea makers and complimentary slippers. Beds feature premium bedding. Televisions come with digital channels and pay-per-view films. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Tomakomai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Comfort Hotel Tomakomai. During your stay, you'll be within walking distance of Sea Station Plat Seaport Market. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Sea Station Plat Seaport Market and a few minutes from Tarumaezan Shrine
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Comfort Hotel Tomakomai also features a vending machine, laundry facilities, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tomakomai hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Tomakomai
Comfort Tomakomai
Hotel Tomakomai
Comfort Hotel Tomakomai Hotel
Comfort Hotel Tomakomai Tomakomai
Comfort Hotel Tomakomai Hotel Tomakomai

Comfort Hotel Tomakomai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 148 reviews
Rating 8 - Good. 51 out of 148 reviews
Rating 6 - Okay. 15 out of 148 reviews
Rating 4 - Poor. 4 out of 148 reviews
Rating 2 - Terrible. 2 out of 148 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice week-long stay at this hotel. It was easily accessible by bus and about a15-minute walk to the train station. After not finding a car to rent online, we were able to find one at the property next door. It is close to many places to eat and to convenience stores. Sapporo, beach locations, a main commercial avenue in Tomakomai and Chitose airport are all accessible by bus. However the nearby mountain lake was not, hence the need for a car. We stayed there because of the proximity to the ferry. The room is small but very well distributed with all comforts covered. The outside and neighbour noise was minimal. The breakfast was a delight each morning. It is a good base even without a car.
Stayed 7 nights in Feb 2025

10/10 Excellent

Willy

Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Efficient
Stayed 1 night in Dec 2024

10/10 Excellent

Ryannjay

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel.
Stayed 1 night in Feb 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Tomakomai

Pleasant hotel with friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

SHIHCHIN

Travelled with group
Disliked: Staff & service, amenities
Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to "one cup" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
Stayed 1 night in Sep 2023

10/10 Excellent

SHIHCHIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit walk from train station... 20 minutes instead 10...
Stayed 1 night in Sep 2023

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ng Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly. The room was clean. Free parking was a plus.
Stayed 1 night in Feb 2020

10/10 Excellent

Horlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and ample free parking available. Easy check-in and out without hassle. Helpful and pleasant staff. Will definately come back for future trips.
Stayed 4 nights in Dec 2018

8/10 Good

Bao Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

spenz, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay in this area

Close to airport. A clean room with convenient location. 7-11 just right across the street. Recommend this room for other guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast but room is very small. It is ok for one night stay.

10/10 Excellent

Qian, Xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good staff

free parking, friendly staff who can speak english well.

8/10 Good

Verified traveller

Liked: Cleanliness

ok

Not bad

8/10 Good

Aaron O, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for overnight stay

Stayed here after visiting Lake Toya. Much cheaper option than the hotels in Lake Toya area and good option before pressing on to other destinations (e.g. Furano). Very nice complimentary breakfast and free parking!

10/10 Excellent

DaveM, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DaveM in Tomakomai

Hotel service was excellent as well as their English. Great complimentary breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tomakomai Comfort Inn was very comfortable

Very nice. Great service.

10/10 Excellent

WC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very "comfortable" hotel w/ everything you need

A great hotel with very efficient service, and important amenities on the house (i.e. free) which make all the difference, for example, free wi-fi, a coin-op laundromat, free breakfast (a proper one!), free coffee and tea in the afternoon till midnight (a really nice touch when you're tired and hungry but when it's not meal time yet!). The staff were extremely helpful and friendly, and some could speak English too. The location is convenient if you rent a car, since it's only half an hour from Chitose Airport. There are also a few huge mega-supermarkets and different local restaurants around so you'll not go hungry! The rooms were clean and comfortable, with everything you need. All in all a great stay for a short stay enroute.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Comfort Hotel Tomakomai

My wife and I stayed at this hotel for 3 nights. The hotel is a 15 minute walk away from the Tomakomi Train Station in Tomakomai City. It is a clean and friendly hotel with just the right amount of amenities to make it a comfortable stay. We had Japan Rail passes so each morning we were able to take a train into Sapparo (for the February Snow Festival). The ride is about 1/2hour long in each direction. The hotel is frequented by mostly lone businessmen but it worked out for us. Clean, simple, tidy rooms with internet access, a fridge and a small HD television. Breakfast is included every morning in a ground floor, bistro style eating area. The staff were professional and were able to assist us with general inquiries. Out of all the Comfort Inn hotels we've checked on or stayed at in Japan this one was the cheapest. Its a little ways from Sapparo but it was worth the stay. There are a few shopping malls right beside the Tomakomai Train Station as well if want wants to buy food, clothing, etc. There is a Tourist Information office at the Tomakomai Station as well if one is looking for sites or things to do in Tomakomai City (shopping, fish market, sea port, etc).

8/10 Good

Mieko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で、空調の音も静かでした。 チェックイン、チェックアウトはほぼセルフでしたが、フロントの方は笑顔で優しく対応してくれました。 無料の朝食も美味しかったです。
Stayed 1 night in Nov 2025

8/10 Good

takayasu

Stayed 1 night in Oct 2025