Hotel Marqués de Santillana

3.0 star property

Choose dates to view prices

Room options

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Desk, soundproofing, iron/ironing board, rollaway beds

Standard Double Room Single Use

  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Family Double or Twin Room, Multiple Beds

Family Double or Twin Room, Multiple Beds | Desk, soundproofing, iron/ironing board, rollaway beds

Family Double or Twin Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, iron/ironing board, rollaway beds

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | Desk, soundproofing, iron/ironing board, rollaway beds

Standard Triple Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds OR 2 Large Single Beds

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About this property

Hotel Marqués de Santillana

Hotel with a bar, in the vicinity of Santillana del Mar Zoo
A bar/lounge, a meeting room and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Marqués de Santillana offers 25 accommodations with a hairdryer and free toiletries. Televisions come with digital channels. Bathrooms include a combined bath/shower unit.

This Torrelavega hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Marqués de Santillana, you'll be within walking distance of Área Natural de Especial Interés de La Viesca. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by car from Santillana del Mar Zoo and 12 minutes from Caves of Altamira
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a meeting room and coworking spaces. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Marqués de Santillana.

This 3-star Torrelavega hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 10 metres
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 6.60 for adults and EUR 4 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 6.60 for adults and from EUR 4 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 22.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Marqués Santillana Torrelavega
qués tillana Torrelavega
Marques Santillana Torrelavega
Hotel Marqués de Santillana Hotel
Hotel Marqués de Santillana Torrelavega
Hotel Marqués de Santillana Hotel Torrelavega

Hotel Marqués de Santillana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 156 reviews
Rating 8 - Good. 69 out of 156 reviews
Rating 6 - Okay. 17 out of 156 reviews
Rating 4 - Poor. 12 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Richard, imperial

Disliked: Amenities, property conditions & facilities
Didn’t like it at all. Would not recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent staff and very clean rooms. Very good location in the city, next to the new train and bus terminal.
Stayed 1 night in Aug 2024

8/10 Good

Martin

Travelled with partner
The location is excellent. Staff was very friendly and helpful.
Stayed 4 nights in Nov 2023

4/10 Poor

Anthony

A potential stop en route to / from Santander?

We wanted a stop close to Santander to be at port for mid-day next morning. this seemed a possibility with restaurant options close by. Attracted by unrealistic suggestions of plentiful easy nearby parking - yes some of it's free (albeit a lot less in reality than is suggested) and there is a lot of double parking by residents waiting to find a space to park their car in the spaces that are truly free - for several blocks around. In the end 2 and a half hours after arrival I finally parked in Town Hall car park €11.95 for 24 hours. Difficult to find way in and because of roadworks way out and obviously not close to hotel for unloading - nowhere to do so outside hotel! Torrelavega is a nightmare to get into and out of! Very slow zones, roadworks and lack of signage to quick exit! Allow a good hour if not 90 minutes to be at Santander port. Local restaurant La Tienda in nearby church square provided good tapas style options for eating - but not before 8:00 PM. Hotel is a bit tired - next door is a car workshop - but we were not disturbed by that. No air conditioning so stuffy and airless and window opens onto a walkway so not secure enough to leave open at night. No room safe to keep valuables secure whilst out for a meal! Bed comfortable enough and bathroom all OK - good shower - sensible height possible. Clean and basic - it claims 3 stars ??? Couldn't find an English speaking news station on TV
Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location; right in the center of the city. Many places to eat. Hotel was very clean; rooms were very clean and staff was very friendly. No parking in the hotel; that is a minus, but you can find parking around.
Stayed 8 nights in Oct 2022

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was pretty central and ok for an overnighter before moving on. Some cafes nearby.
Stayed 1 night in May 2022

10/10 Excellent

paolo

Stayed 1 night in Mar 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfaction

Arrived late but checked in no problem. All we wanted for a pre ferry stop. Thanks
Stayed 1 night in Oct 2021

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and comfortable

One night stop before next day ferry to UK. Very clean, large room and large bright bathroom. Very comfortable but no air con. Free parking was on street and hit or miss for space outside hotel. No bar, only used for breakfast but location very central and numerous bars and restaurants within easy walking distance. Staff very pleasant and helpful. Would definitely stay there again.
Stayed 1 night in Aug 2021

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hiden gem

Great hotel with very attentive staff
Stayed 1 night in Apr 2021

10/10 Excellent

Dragos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Room comfort

Central location

Front desk attendant was nice. Breakfast was good. Clean room and bathroom has a bidet. Internet connection was a bit weak.
Stayed 3 nights in Jun 2019

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

We had a lovely evening in Torrelavega and the hotel was really central which compounded the stay.
Stayed 1 night in Aug 2018

6/10 Okay

fabio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Alla reception il personale è stato molto cortese. Si può parcheggiare la moto nelle vicinanze. In generale gli interni dell'albergo sono datati e poco accoglienti. Siamo arrivati in una giornata calda e con grande stupore abbiamo scoperto che la camera era priva di aria condizionata...c'era solo un ventilatore, assolutamente insufficente per raffreddarla...anche con la porta finestra lasciata aperta è stato impossibile riuscire a dormire. La colazione era veramente povera... Non è un albergo che consiglierei, nonstante la cortesia delle Signore alla reception..
Stayed 1 night in Aug 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Nuria

Stayed 6 nights in Aug 2025

8/10 Good

Miren Argia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muchas gracias por el personal

Stayed 1 night in Aug 2025

8/10 Good

Geneviève

Travelled with group
Stayed 1 night in Aug 2025

10/10 Excellent

Philippe

Stayed 2 nights in Jul 2025

10/10 Excellent

Toni

Stayed 1 night in Jul 2025

6/10 Okay

joaquin

Stayed 1 night in Jun 2025