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Rambutan Resort

5.0 star property
VIP Access

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Photo gallery for Rambutan Resort

Relax by the serene pool surrounded by lounge chairs and seating areas with seating and cushions.
Relax in style with a meal at this outdoor dining area, surrounded by lush greenery and a serene pool view.
Enjoy meals in the central island kitchen with a sink, dining area and large range hood.
Relax in this stylish room with two single beds, a desk, and a balcony offering a view of the outside.
Kitchen features a stainless steel sink, toaster, kettle, and microwave oven.

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
113 - 119 Flinders Street, Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪13 min walk‬
  • Queensland Country Bank Stadium
    ‪18 min walk‬
  • Townsville, QLD (TSV)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Queen Accessible Room

Shower, free toiletries, hair dryer, towels

Queen Accessible Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for 4 Bedroom 2 Bathroom Villa

4 Bedroom 2 Bathroom Villa | Blackout curtains, iron/ironing board, free WiFi, bed sheets

4 Bedroom 2 Bathroom Villa

8.0 out of 10
Very good
(5 reviews)
  • 100 sq m
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 3 Single Beds and 1 Single Bunk Bed

View all photos for Queen Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Queen Room

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Double Room

Twin Double Room | View from room

Twin Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Room

8.8 out of 10
Excellent
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Twin Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 6
  • 2 Single Bunk Beds and 1 Queen Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2
  • 1 Queen Bed

Four Bedrooms Two Bathrooms Villa

  • Sleeps 9
  • 1 Queen Bed, 1 Single Bunk Bed, 3 Single Beds and 1 King Bed

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About this property

Rambutan Resort

Luxury hotel with bars/lounges and rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
Rambutan Resort offers 45 air-conditioned accommodations with free newspapers and a hairdryer. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Rambutan Resort. During your stay, you're just a quick walk from Magnetic Island Ferry Terminal. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue while dining at Amarti's
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace and a terrace
  • Guests have great things to say about the helpful staff and the restaurant
  • Steps from Museum of Tropical Queensland and Cultural Centre Townsville
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and pool umbrellas are also featured at the luxury Rambutan Resort. Self parking is free.

This 5-star Townsville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Amarti's – This restaurant specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, Filipino, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Amarti's

Things to do

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 32 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The private guestrooms are serviced every 3 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Rambutan Resort.

Property is also known as

Rambutan Hostel Townsville
Rambutan Hostel
Rambutan Townsville
Rambutan Resort Hotel
Rambutan Resort Townsville
Rambutan Resort Hotel Townsville

Rambutan Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 343 out of 722 reviews
Rating 8 - Good. 235 out of 722 reviews
Rating 6 - Okay. 85 out of 722 reviews
Rating 4 - Poor. 35 out of 722 reviews
Rating 2 - Terrible. 24 out of 722 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Aleks

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cheap but i guess u get what u pay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ewan

Travelled with partner
Liked: Cleanliness, staff & service
Always a pleasure to stay at Rambutan, an oasis in the city.
Stayed 1 night in Apr 2025

8/10 Good

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really cute. I stayed in room 29 which was adjacent to the pool, restaurant and roof top bar. The room was beautiful and access to the whole property was easy via the lift. The restaurant food was great and I indulged with room service and there were no ridiculous service fees. The only issue I had was there was no pay TV access. I went to Townsville to stay in lovely accommodation for R&R not to sight see and to watch movies in my room for some of the time. I was told the smart TVs weren't very smart and couldn't connect to the property wifi. Anyway I read my book by the beautiful pool and was happy. At night I then streamed shows on my phone lol. I'll definitely return. Thanks team. I really enjoyed my stay of 3 nights.
Stayed 3 nights in Apr 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central accommodation

Value for money accommodation in central city location. Facilities of a good standard plus daily room service
Stayed 2 nights in Apr 2025

6/10 Okay

Sandra

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mikaela

Stayed 2 nights in Mar 2025

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation, very clean and great staff. We were really happy with our room and would definitely stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Catherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant upstairs near rooms. Rooms are good for the price
Stayed 1 night in Apr 2025

8/10 Good

ANNABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms noisy. By the pool and restaurant. Quieted down by 10pm. So it was ok with me . Lady at reception maned Sam was excellent in assisting me with some things that I needed to get done and helped me locate places
Stayed 2 nights in Apr 2025

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has become our go-to accommodation in Townsville. A hidden gem.
Stayed 2 nights in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to shopping and restaurants
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Debbie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Apr 2025

6/10 Okay

DUO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The aircon is quite loud, and the fridge is right next to my bed. It’s making it hard for me to sleep. No lift to upper level rooms, so we’ll have to carry our heavy luggage up the stairs. It’s a bit like staying in a hostel.
Stayed 2 nights in Mar 2025

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with all you want in one place
Stayed 1 night in Mar 2025

8/10 Good

Aleksandra

Stayed 3 nights in Mar 2025

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good except the aircon wouldnt turn off. Staff ended up doing this from their work area but it meant half of the lighting no longer worked either. Hopefully this is attended to speedily.
Stayed 1 night in Mar 2025

6/10 Okay

Shellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and great shower head but awkward to get to and park. Noisy but quieted down by time to sleep
Stayed 1 night in Mar 2025