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Eurostars Palacio Santa Marta

4.0 star property

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Photo gallery for Eurostars Palacio Santa Marta

Exterior
Porch
Lobby lounge
Outdoor pool
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Calle Ballesteros 6, Trujillo, Caceres, 10200
  • Place, Plaza Mayor
    ‪1 min walk‬
  • Place, Palace of the Dukes of San Carlos
    ‪1 min walk‬
  • Place, Trujillo Castle
    ‪3 min walk‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (+ Rollaway Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room (+ Rollaway Bed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Parador de Trujillo
Trujillo
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 233 reviews
The price is €93
includes taxes & fees
2 Jun - 3 Jun
Parador de Trujillo

About this property

Eurostars Palacio Santa Marta

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Eurostars Palacio Santa Marta offers 50 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they enjoy the helpful staff at Eurostars Palacio Santa Marta. During your stay, you're just a quick walk from San Martin Church. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • Steps from San Martin Church and Statue of Francisco Pizarro
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1872 square feet (174 square metres) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Eurostars Palacio Santa Marta. For a fee, parking is available.

This 4-star Trujillo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 8 AM to 11:30 AM.
Eurostars Palacio Santa Marta has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8 AM to 11:30 AM on weekends; EUR 13 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,872 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Portable hoist available
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Trujillo Palacio Santa Marta Hotel

Palacio Santa Marta Hotel

NH Trujillo Palacio Santa Marta

Palacio Santa Marta

Nh Hotels Trujillo

Eurostars Palacio Santa Marta Hotel Trujillo

Eurostars Palacio Santa Marta Hotel

Eurostars Palacio Santa Marta Trujillo

Eurostars Palacio Santa Marta Hotel

Eurostars Palacio Santa Marta Trujillo

Eurostars Palacio Santa Marta Hotel Trujillo

Eurostars Palacio Santa Marta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 228 out of 343 reviews
Rating 8 - Good. 93 out of 343 reviews
Rating 6 - Okay. 17 out of 343 reviews
Rating 4 - Poor. 4 out of 343 reviews
Rating 2 - Terrible. 1 out of 343 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is absolutely fabulous! Highly recommend!!!! It is an old palace, our room was spacious, beds comfortable, beautiful views, location is perfect! The staff is friendly and professional. If I ever come to Trujillo again I will certainly stay here!
Stayed 1 night in Jan 2026

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel con una arquitectura unica. Amplios cuartos. Empleados amables.
Stayed 1 night in Jan 2026

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, room comfort
Is a beautiful amazing 1600 building however the hotel is rundown, Air Conditioning was not working, old towels and linens dusty rooms Eurostar needs to make some investment and maintain the property very disappointed we stayed at room 213 and it was awful
Stayed 1 night in Oct 2025

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok’ish

First off, we opted for parking at the Hotel which is located at the top of Trujillo. Driving through streets the width of a Gnat’s eyelid in a RHD Land Rover is not for the feint hearted. Lots of one-way streets, some of which we had to fold the wing mirrors in. Once parked, one needed the navigation skills of a Dakar Rally driver to locate the Reception. Very steep metal steps and two lifts meant by the time we found it, we were sweating buckets. Once checked it, we found the Hotel to be very good - clean and well managed. However, no bar and no restaurant meant we had to venture out for food. The swimming pool was nice but small. Our room was acceptable - clean, comfortable bed, and a good size.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with private parking. Good breakfast, comfy bed and excellent shower. The hotel is very well placed for visiting the castle etc and lots of restaurants/ cafes in the immediate area.
Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel!!! Highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent, but parking is up through some very narrow streets and was full so had to go through thr old town to the public car park. The Hotel though is brilliant, clean, great pool, fantastic views of the castle and next to the town square with some excellent restaurants. The location is great to explore the town and cannot fault the location or the hotel. We had a great time and navigating the old streets was interesting. Get directions if you are driving before you go.
Stayed 1 night in Jun 2025

10/10 Excellent

Shaun, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so close to the main square and Trujillo is a walkable town. The staff were really helpful especially when a few issues become apparent. The hotel is very old and the atmosphere of Trujillo was interrupted by the appearance of Masterchef in the main square. I would definitely stay here again. Just sitting in a cafe in the main square is a wonderful experience.
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefecto!
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bartina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and accommodations. The breakfast was nice. This was my second time staying at this property, and I enjoy their service and the continuity of staff. The hotel is an old Castle that has been modernized for the use of a hotel, and it is simply wonderful, which adds to the experience. They have onsite parking, and have an overflow lot at the top of the hill. Make sure and follow the parking directions given by the hotel, to use the right address, or be very observant and follow the signs, because blindly following GPS could have you on the very narrow streets at the top of the hill, which is not for the faint of heart. I had no complaints and highly recommend this hotel. Be well!
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice. Comfortable beds and complementary coffee and water. Parking is on site, but not so easy when you leave you have to go around the town to get back to the hotel. Staff is amazing!
Stayed 1 night in Oct 2024

8/10 Good

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

MARIA LETICIA

Stayed 1 night in May 2024

10/10 Excellent

Bartina

Stayed 1 night in Oct 2023

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario servicio al cliente y atención primordialmente Juan, calidez humana y una decoración única. Regresaremos!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a charming village full of lots of things to do and great food! the parking lot was a little tough to access.
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Stayed 3 nights in Oct 2023

10/10 Excellent

maria virginia, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción en Trujillo. A pocos pasos de la plaza central
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay. The surrounding area is spectacular. The room was quiet, clean, comfortable and nicely appointed. My only problem was the parking and the driving. The very narrow roads were scary in the rental SUV I was driving. Wasn't sure I could get back down the next morning. Otherwise, this was a wonderful experience.
Stayed 1 night in May 2023

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and right at the city center

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Nic

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location and friendly staff. Hotel feels a little dated and my room wasn't very clean, with lots of hairs in bed and on floor. Parking is tricky too.
Stayed 1 night in Aug 2022

10/10 Excellent

Michael, Charlotte

Stayed 3 nights in Jun 2022