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Kilaguni Serena Safari Lodge

4.0 star property

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Photo gallery for Kilaguni Serena Safari Lodge

Lounge
Creator video - submitted by Destination Zoomer
View from property
Exterior detail
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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Tsavo West National Park, P.O. Box 48690, Tsavo
  • Place, Tsavo West National Park
    ‪1 min walk‬
  • Place, Mzima Springs
    ‪28 min drive‬
  • Place, Poacher's Lookout
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, Non Smoking

  • Water view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Park View

Standard Room, Park View | In-room safe, desk, laptop workspace, rollaway beds

Standard Room, Park View

9.6 out of 10
Exceptional
(4 reviews)
  • Park view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Kilaguni Serena Safari Lodge

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and a children's pool are on-site.
Kilaguni Serena Safari Lodge offers 56 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.
During your stay at Kilaguni Serena Safari Lodge, you'll be close to Chyulu Gate. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a playground, bicycles to rent and hiking/biking trails
  • 4.1 mi (6.6 km) from Chyulu Gate and 7 mi (11.3 km) from Mzima Springs
  • Airport, railway station and bus station shuttle shuttle service available for a fee
Kilaguni Serena Safari Lodge offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and 2 meeting rooms. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Kilaguni Serena Safari Lodge. An airport shuttle (available on request), a train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Tsavo hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Kilaguni Serena Safari Lodge has a restaurant serving breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 2:00 PM on request
  • Train station pick-up shuttle (surcharge) from noon to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In a national park
  • Vegetable garden

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1976
  • Colonial architecture
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: 75 per cent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:00 AM - 11:00 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located in Tsavo West National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kilaguni Serena Safari Lodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: USD 52 per person, per night

We've listed all charges provided to us by the property.

This property is located in Tsavo West National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: 75 per cent of room rate (subject to availability)
  • Rollaway bed fee: USD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: M-Pesa
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Kilaguni Serena Safari Lodge offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Sunday: 6:00 AM - 11:00 AM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7997
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kilaguni Serena
Kilaguni Serena Lodge
Kilaguni Serena Safari
Kilaguni Serena Safari Lodge Taveta
Kilaguni Serena Safari Taveta
Serena Kilaguni
Kilaguni Serena Safari Lodge
Kilaguni Serena Safari Lodge Tsavo
Kilaguni Serena Safari Tsavo
Kilaguni Serena Safari Lodge Kenya/Tsavo National Park West
Hotel Kilaguni Serena Safari
Kilaguni Serena Safari Hotel Tsavo National Park West
Kilaguni Serena Safari Tsavo
Kilaguni Serena Safari Lodge Hotel
Kilaguni Serena Safari Lodge Tsavo
Kilaguni Serena Safari Lodge Hotel Tsavo

Kilaguni Serena Safari Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 49 reviews
Rating 8 - Good. 11 out of 49 reviews
Rating 6 - Okay. 1 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Tsavo West

Fantastic property and a great view.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Lodge

Incredible safari lodge with a water hole out back to attract animals. Beautiful rooms, a gorgeous restaurant and bar area, top notch service and food, and plenty of history to boot. They even washed my car for me overnight!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
This is the lodge on the property of Tsavo West national park (safari). It is of the high quality accommodation with an opportunity to see the wild life and game directly from the room's balcony and the terrace of the restaurant. Two water holes attract various species such as zebras, giraffes, antilopes, elephants and water buffaloes. Having a breakfast with a view of the mountains and the flat bush country with the wild life/game in it is what we came to Kenya for. We were able to arrange game drives directly from the lodge - they have a whole fleet of jeeps specifically designed to accommodate rough conditions of safari terrain. Our guide William is the professional naturalist with an encyclopedic knowledge of the safari life. There wasn't a single question that he didn't give an exhaustive answer to. Since the property is located in the national park we had to enter the park no later than 6 pm. We were driving from the southern resort in Diani Beach on the very congested road and could only get to the park at the midnight. We contacted the lodge and the service agent by the name Dorkas made all the arrangements for ranger if the park to open the gates and finally check us in at 1 am.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

pierrette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un site exceptionnel, l’accueil le confort,les prestations tout est parfait.nous regrettons de ne pas y être resté 2 nuit s
Stayed 1 night in Mar 2023
Verified

8/10 Good

Pierre luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel super gentil et accueillant. Environnement fabuleux. Les animaux viennent boire sous nos yeux !
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tsavo West slice of heaven

The stay was incredible! As you walk into the reception area you will be shocked by the view. The eating area is an open air area that has the most incredible view and is situated around the watering hole so that you can watch the animals approach as you eat. The service was incredible and the food amazing. The rooms were nice as well. The only issue with the room is that the fan is not above the bed and the nights were HOT. This, sadly is the issue I could find with the place. It was the most amazing place, but I found it hard to sleep while so hot.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Jörg

Liked: Cleanliness, property conditions & facilities, room comfort

nice hotel with amaizing view

The Lodge with that view is just amaizingly good. Food was OK, drinks very expensive. Breackfast was only english standard. Service was most of the time good and always very friendly. - just few little things could be improved: One could offer binoculars to borrow - this would make the expereance of that view even better. Unfortunately nobode was able to inform us about the highlights / places to visit in the Nationalpark. But still: the hotel is great, people are very friendly.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful location in the park, deluscious food and friendly staff
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and beutiful place

Awesome stay! We loved everything - the food, service, rooms, pool. I wished we booked more than one night. It seems pricey, but you get value for your money.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous lodge, 5 star plus too many great things to mention
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nydelig sted med fantastisk utsikt, vannhull rett under spiseterrassen der dyrene samler seg i tur og orden - en opplevelse verdt reisen i seg selv. Komfortable rom, utsøkt mat med rikelig utvalg, plettfri service. Anbefales på det sterkeste.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
fabulois location, efficient, rriendly staff food is ok but sometimes not more than 5ha
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'établissement est super bien situé dans le parc. Par contre, les moyens de transports pour y accéder doivent être décrites (facturation transfert de la gare de train sgr le plus proche etc...) ainsi que le paiment de l entrée du parc non inclus dans le prix du sejour.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

FATHIMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

The hotel was amazing. Staff really friendly. Very clean and well maintained. Location is superb too.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking

Incredible place - can’t wait to go back.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible place!

What an incredible place! The hotel was amazing, the staff superb and the views...wow! We went on some great game drives. I highly recommend the sundowner drive. We had Anthony as our guide, and he was amazing! Food provided was very tasty with lots of options available.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and Affordable Safari Lodge In Kenya

What took my breath away were the two watering holes directly behind the Kilaguni Serena Safari Lodge. I was able to see animals drinking at the watering holes from the patio of my room. Herds of elephants, giraffes, Buffalo, hyena and many more drink from the watering holes at all hours of the day. There are lights for night time viewing. You can also see the animals at watering holes from the open air restaurant while you dine. The cuisine is buffet style and delicious! Meals were included in the price of the room. The game drives were in the morning, and in the evening, and very reasonably priced. But what made this visit something I will never forget are the people who work there. Everyone was patient, kind, sincere, happy and warm. They really made me feel at home. Thanks!
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best,I loved the service team especially isack and all in all the kilaguni serena fraternity from the Gate man n women, service team, Room stewards God bless you all. We had a wonderful stay can’t wait for the second Visit soon and Very very soon
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schöne Lodge.Sehr aufmerksames Personal. Einmaliger Blick. Nur zu empfehlen!
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zum wiederholten Mal da und der Service, die Sauberkeit, das Essen und die Lage sind sehr gut! Die Lodge ist sehr alt, wird aber bestens gepflegt und bietet daher eine Oase nach den gamedrives. Am Wasserloch, auf das man einen tollen Blick hat, tummeln sich die Tiere, so dass man (fast) gar nicht auf Tour gehen müsste. Wir empfehlen die Lodge sehr gerne weiter!
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Stay in Kenya

Great place in the middle of the park. We had a great time and would recommend it to anyone
Stayed 5 nights in Aug 2018
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must see

Fantastisk sted , alle var søde og hjælpsomme, så desværre ikke så mange dyr på safari turene , men udsigten fra hotellet var alle pengene hver. Vi havde 3 dage med god mad og totalt afslapning. Kommer igen .
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding location, service and comfort

We had three nights in this lovely hotel. Thoroughly enjoyed watching wildlife around the waterhole from the lodge. Staff were all fantastic, meals were great, game drives nearby were enjoyable. Highly recommend spending time here. We are birders and biologists so like watching the little things but we also enjoyed having a herd of elephants come by!
Stayed 3 nights in Apr 2018
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service

Fantastic view over wilderness

We stayed 3 nights in a suite. We would definitely return. Fantastic view. The resort is perched on higher ground and overlooks a vast area of hills. You see no signs of civilization, only wilderness. On a clear day you can see Mt Kilimangero. The resort overlooks 2 waterholes which are lit up at night. All kinds of animals come and go to drink and bathe. We would sit and eat in the restaurant and watch as small herds of elephants came with their babies and bathed and drank in the water. Zebras and buffalo would wait their turn to drink until after the elephants left. we saw hyenas, giraffe, antelope, warthogs come to drink. Because of the big expanse of view, with binoculars you can see animals coming in from a fair distance away. We were satisfied with the room. it was clean. Furniture is basic. Resort is a bit older property. I used the spa services which were good. Food choice and quality was good but not great. We rented an AWD vehicle and did our own safari drives in the park. Travo West NP not so busy as other parks so sometimes it felt like we had the park to ourselves. Really you could see all the same animals as seen on safari if you patiently waited and watched from the resort view.
Stayed 3 nights in Oct 2017
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and helpful staff.

The staff is very helpful and informative. The food is served mostly as buffets with a wide selection. The view of the water holes is great at all times. The room was larger than the average lodge with a sitting area.
Stayed 2 nights in Nov 2017

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