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HOP Apartments & Suites

2.0 star property

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Exterior
Loft Suite 570 | View from room
Luxe Apartment 250 | 2 bedrooms, hypo-allergenic bedding, down duvets, in-room safe
Loft Suite 580 | View from room
Luxe Apartment 150 | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Kitchen
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Obere Goldey 85, Unterseen, 3800
  • Place, Interlaken Casino
    ‪5 min walk‬
  • Place, Hoeheweg
    ‪6 min walk‬
  • Place, Mystery Rooms
    ‪14 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪47 min drive‬

Room options

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About this property

HOP Apartments & Suites

Riverside hotel in Unterseen with a coffee shop/cafe
This smoke-free hotel features a snack bar/deli, a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and laundry facilities are on-site. Housekeeping is available on request.
HOP Apartments & Suites offers 20 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to balconies or patios. Beds feature down duvets. A pillow menu is available. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 55-inch flat-screen televisions come with cable channels and Netflix. Additionally, rooms include rice cookers and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at HOP Apartments & Suites, you're just a quick walk from Bodelibad. Features include free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and a virtual front desk
  • Just a 5-minute drive from Mystery Rooms and 8 minutes from Lake Brienz
  • Pets welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at HOP Apartments & Suites. Parking is available for a fee. A complete renovation of HOP Apartments & Suites was completed in March 2025.

This Unterseen hotel is smoke free.

The Living Room – On-site bistro.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 10 per night)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Room

Things to do

  • Bicycle tours
  • Books
  • Library
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Dining table
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1963
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Renovated entire property - March 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Rice cooker
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Host will greet you, smart lock

Pets

  • Pets: CHF 20 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 10 per night
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
Property Registration Number CHE113.482.465
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Goldey Swiss Quality
Aparthotel Goldey Interlaken Unterseen
Goldey Swiss Quality Hotel Unterseen
Goldey Swiss Quality Unterseen
Swiss Quality Hotel Goldey
Goldey Interlaken Unterseen
Goldey Interlaken
Aparthotel Goldey Interlaken
HOP Apartments & Suites Hotel
HOP Apartments & Suites Unterseen
HOP Apartments & Suites Hotel Unterseen

Reviews

HOP Apartments & Suites Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 118 out of 218 reviews
Rating 8 - Good. 73 out of 218 reviews
Rating 6 - Okay. 19 out of 218 reviews
Rating 4 - Poor. 6 out of 218 reviews
Rating 2 - Terrible. 2 out of 218 reviews

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the loft Suite 580. It was perfect for a family with three teenagers. The deck view and accommodations were outstanding. Unfortunately, during our stay, it rained quite a bit, but overall, the suite was perfect for our family trip. We strongly recommend HOP!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

2/10 Terrible

Yuvraj

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I had high expectations based on the name “HOP Apartments & Suites,” but sadly, this property falls far short of what you’d expect from anything labeled a suite. There is no staff onsite—everything is supposedly “digital,” but the system is unreliable and frustrating. There’s no one to speak to when things go wrong, and getting any assistance feels impossible. The owner seems focused on cutting costs at the guest’s expense. You’re charged extra for basic things like towels, cleaning, and even creamer for your coffee—which you’re expected to buy from a malfunctioning vending machine. No bed sheet changes, no housekeeping, no service of any kind. It honestly felt like they were trying to squeeze every last cent from guests. The only redeeming quality is the location—right by the beautiful Aare river. But that’s not enough to make up for the lack of hospitality and the dismissive attitude of the manager, who refused to acknowledge simple issues (like the vending machine not accepting my card), instead deflecting with vague promises of calling a technician. Overall, this place felt more like a self-serve hostel than a proper suite. I would not stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Viral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - convenient close to train station. Kitchen really helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Sanjiv

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good apartment hotel Close to main interlaken area Very expensive
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriel, La Palma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm on a Europe trip, and out of four cities across three different countries, this has been the best place I've stayed. Not just because of the recent renovations, but because of how well they maintain the property. This place fully earns my CCN rating: Clean, Comfortable, and Near everything. But I’m giving it a CCN+! The view from room 580 is absolutely stunning, I woke up every day surrounded by the Alps. The apartment is spotless, cozy, and has everything you need for a perfect stay. You can walk everywhere, but if you’d rather not, Interlaken gives you a free city pass, yes, free public transportation all around the area! Don’t just take my word for it. Book it and see for yourself (preferably before I book it again!).
Stayed 3 nights in May 2025

10/10 Excellent

olivia

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Amazing place to stay in a quiet area, but only minutes away from the train stations, restaurants, and shopping. They've just redone things and everything was super clean, the beds were comfortable, and the rooms were beautiful! We had one of the top floor lofts and literally gasped when we walked in with how nice the room was and how amazing the view was! There is also a really cool cafe/lounge in the first floor, and the hosts are incredibly kind and quick to respond to any questions or concerns you have. We wish we stayed longer just so we could experience the apartment and the building more!
Stayed 2 nights in May 2025

10/10 Excellent

an pang, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family got a big surprise immediately after we have checked in. We booked for 5 people and got the top floor suite with 2 bedrooms, 2 baths, kitchen, dining room and living room. The view from the living room is incredible. We would lay on the sofa and enjoying the beautiful Jungfrau mountain with its snow and glacier for hours. The balcony is expansive with outdoor furniture, and with million dollar view. The property was just remodeled with excellent interior and all new furnitures. The suite is the penthouse unit of a luxury home.
The balcony
View from the balcony
View from the balcony
View of Interlaken from balcony
Stayed 4 nights in Apr 2025

10/10 Excellent

Zeeshan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location , friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near the action but not in the midst of it, so it was quiet and peaceful. Hotel is right on the river, with gorgeous views to the south of the peaks. Very helpful, friendly staff, who perform concierge services for tickets etc. Highly recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed in holiday and appreciated the friendly check-in, spacious apartment, and amazing views from every room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dalton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we parked outside, you can tell everything about this place was/is done with intention. Beautiful facilities, the room we got was quant but offered stunning views and the location is easily walkable, it gave us the ability to forget we had a car. You can walk directly outside and be on the river paths that lead you immediately into the heart of the town. The gentleman at the front desk was incredibly accommodating and enthusiastically kind. I would absolutely stay here again and would recommend this place to any of my friends or family that were going to stay in Interlaken.
Stayed 1 night in Aug 2024

8/10 Good

Fahad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was great that we could get a two bedroom room for us and our kids, with a kitchen. Food in switzerland is quite expensive, so we were able to save money by grocery shopping and preparing our own meals. Unfortunately, it was quite hot during the time we were there, with daytime temperatures around 85 degrees fahrenheit! We had fans, but no AC. We opened the windows for ventilation at night, but for some reason, there was no window nets! This allowed insects to come into our room which bothered us and especially our children! That was my only real issue with this facility, otherwise it was terrific, and the owners were nice and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Abdulqadir

Travelled with family
Liked: Cleanliness, property conditions & facilities

Good experience

Location is excellent, front desk team is friendly, good condition.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Jun 2024

8/10 Good

Subramanian

Travelled with family
Disliked: Amenities
The aparthotel is somewhat dated, but it is situated in an excellent location. Be sure to book a room with a river view. It's on the pricier side, especially considering that room service is not complimentary. Additionally, be aware that the hotel charges a 100 CHF cleaning fee, even though guests are required to dispose of their own trash. None of the other hotels we stayed at in Switzerland charged a cleaning fee, and they all included free room service. Furthermore, there is only one bathroom and shower area in the aparthotel, and it is quite small.
Stayed 3 nights in Jun 2024

10/10 Excellent

Erwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Heather

Travelled with family
Wonderful, clean apartment in a quiet area walking distance to everything. Laundry onsite is a nice bonus. Staff was very kind and helpful!
Stayed 3 nights in May 2024

10/10 Excellent

Eran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms abd bathrooms we had were clean and comfortable. The kitchen was well equipped and the front desk was very helpfull. There is free parking on site, and everything is in a walking distance The building is a little old but well maintained. There were 4 of is and we enjoyed our stay very much
Stayed 2 nights in May 2024

10/10 Excellent

Yun E

Travelled with family
Liked: Amenities
Only one washroom, one washroom was small with no place to hang clothes. Overall awesome
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding view of the river, town and mountains! Very friendly staff, clean and spacious rooms and tasty local breakfast. Would highly recommend and would stay here again if we visit the area again!
Stayed 3 nights in Jan 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay for big family

Everything is good except that it is kinda tiring for our big family of 9 with young kids to lug 9 big luggages to walk to apartment from train station during arrival and check out. Otherwise , it is perfect as It provides full facilities very suitable for family. The view from room is excelelnt. Get to see mountain and lake.
Stayed 2 nights in Nov 2023

8/10 Good

Jessica

Stayed 2 nights in Nov 2023

10/10 Excellent

Byung Bae

Stayed 2 nights in Nov 2023