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JR East Hotel Mets Utsunomiya

3.0 star property

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Photo gallery for JR East Hotel Mets Utsunomiya

Exterior
Lobby lounge
Residential Twin Room, Non Smoking (For 4 Guests) | Blackout curtains, free WiFi, bed sheets
Hallway
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965
  • Place, Shinohara House
    ‪2 min walk‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪15 min walk‬
  • Place, Utsunomiya Castle Ruins Park
    ‪18 min walk‬

Room options

View all photos for Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 1 Guest)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 2 Guests)

9.2 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

Deluxe Single Room, Non Smoking (For 1 Guest) | Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 Guest)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 Guest)

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 Guests)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (For 3 Guests)

Twin Room, Non Smoking (For 3 Guests) | Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Guests)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 1 Guest)

  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 Guests)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 1 Guest)

  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

Residential Twin Room, Non Smoking (For 3 Guests) | Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 3 Guests)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 2 Guests)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 1 Guest)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 2 Guests)

7.0 out of 10
Good
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 1 Guest)

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 2 Guests)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

Residential Twin Room, Non Smoking (For 4 Guests) | Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 4 Guests)

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Double Room Non smoking

A hotel room with a large bed, a desk with a chair, a television, and two windows with curtains.

Double Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Single Room Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Single Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

JR East Hotel Mets Utsunomiya

4 restaurants, a fitness centre and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
JR East Hotel Mets Utsunomiya offers 158 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at JR East Hotel Mets Utsunomiya. During your stay, you're just a quick walk from Shinohara House. Enjoy features like free WiFi in public areas, plus 4 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 4 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to public transport and the clean guestrooms
  • Steps from Shinohara House and a 2-minute drive from Utsunoiya Futaarayama Jinja Shrine
There are 4 restaurants on site. Public spaces have free WiFi. JR East Hotel Mets Utsunomiya also features a fitness centre, laundry facilities, and dry cleaning/laundry services.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
JR East Hotel Mets Utsunomiya has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • 4 restaurants

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1600 for adults and from JPY 1600 for children
  • Nearby parking fee: JPY 1000 per night (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

JR East Hotel Mets Utsunomiya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1005 reviews
Rating 8 - Good. 265 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bliss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located adjacent to the train station and many shopping areas. A supermarket is in the building and several coffee shops are an easy walk away.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Toshiko

Clean room, friendly staffs and easy access to shops.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rumiko

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and nice breakfast. Comforting room and lounge
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

William Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and amenities were excellent, clean and tidy. Breakfast was also excellent, extensive selection, comfortable location. Easy access to Utsunomiya station and shopping district.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bhuwan

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and friendly staff had a nice stay
Stayed 1 night in Mar 2024
Verified

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Large room with a sofa.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is so convenient. Step off the train and virtually right into the hotel. Our room was very comfortable. My only ceitisims that the room lights are quite dim and all of them on one switch. Staff were always friendly and helpful. This was our final stay in Jaoan and it was most enjoyable.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Hak Kwong

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located; efficient check-in; spacious room; helpful staff
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

CHITTRAPHON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, spacious and at a reasonable price.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are comfortable & clean. Excellent breakfast.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for convenience for the Moto GP in Motegi. The hotel is attached to the train station and a shopping mall. The Motegi coaches pick up at the back of the hotel so very convenient. Breakfast had some western food available. Would have been nice to have coffee or black tea available in rooms.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Get the breakfast - it's very good, especially the japanese option
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Aivie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Location is convenient. Hotel is good, no complain.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hotel I always use when traveling on business. The hotel is clean and comfortable.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Anne Kathlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to 10 hotels for my holiday here in Japan but this is the best so far!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance.
Stayed 9 nights in Aug 2024
Verified

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet and wonderful stuff this hotel! See you next time soon
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good amenities. Recommended for anyone travelling to Tochigi prefecture needing a place with accessible transportation options.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

AMRIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Utsunomiya station and super convenient to get around.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Crina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a welcoming and great experience
Stayed 2 nights in Nov 2024