La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

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Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Daily full breakfast for a fee
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
855 Burrard St, Vancouver, BC, V6Z 2K7
  • Place, Vancouver Art Gallery
    ‪2 min walk‬
  • Place, Granville Street
    ‪4 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪12 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

9.0 out of 10
Wonderful
(31 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

8.8 out of 10
Excellent
(59 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

8.2 out of 10
Very good
(45 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel with 2 restaurants, steps from Robson Street
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Weekly housekeeping is available.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open selected days.
La Grande Residence Vancouver at The Sutton Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Robson Street. Free WiFi in public areas, 2 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Robson Street and 11 minutes on foot from Vancouver Waterfront
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, a sauna, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Gerald Lounge – This cocktail bar only serves light fare.
Boulevard Kitchen – This fine-dining restaurant specialises in seafood and serves brunch, lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 60 per night)
  • Secured, covered valet parking on site (CAD 70 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 42 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 42 per person
  • Covered self-parking fee: CAD 60 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nasrin

Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Yohan

Liked: Cleanliness, staff & service
It was a resident so we had plenty of space for my toddler. On top of that step and concierge were phenomenal. They were super kind and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cliff

Stayed 3 nights in Oct 2025

10/10 Excellent

EUN SUN

Stayed 7 nights in Oct 2025

8/10 Good

Carly

Stayed 1 night in Oct 2025

10/10 Excellent

Jean Marc

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel! Would definately stay again Location us perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Sevy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Everything was top-notch! Beautiful suite, fully equipped, clean, and comfortable beds. Friendly and helpful staff. Unforgettable dining experience at Boulevard. Best location too! We will be back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Katrina Cassandra, Scarborough

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with friends and we all loved it! The place was clean, cozy, and had everything we needed. Housekeeping came every day and made sure we always had fresh towels and toiletries. The area felt super safe to walk around, with tons of restaurants and cafes nearby. Also really close to shopping and other spots downtown. Parking was on the pricey side, but overall totally worth it for the location and comfort. Great place for groups or families — would definitely stay again!
Stayed 6 nights in Oct 2025

10/10 Excellent

Neeraj

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely location, loved the kitchen.
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Big and clean room.
Stayed 5 nights in Oct 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff were very prompt, friendly, and helpful. The hotel itself is quite beautiful, though some of the fine details such as door framing, were poorly finished. We were surprised with how big our room was and found it very comfortable, beds included. Unfortunately, as we headed to our room a staff member with a food delivery crammed himself into the elevator and was visibly annoyed about having to share the space. This did not convey great customer service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Zorana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Gregor, Whistler

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Irina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
Stayed 3 nights in Oct 2025

8/10 Good

Gordon, Medicine Hat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Front desk & housekeeping staff were awesome. Our room however was very tired. I will try to add photos if I’m able. Condition of the bathroom (water damage and dirty grout) was unacceptable.
Stayed 4 nights in Oct 2025

6/10 Okay

Alexander

This property was just ok not worth the $424.00 per night. The doorman insulted us on arrival. He didn’t think I heard him. We also had to ask for a room change . First room looked over a gravel roof. Will not stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities
Comfortable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Rosa L.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families with little children
Stayed 4 nights in Oct 2025

10/10 Excellent

Taralee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect location
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Norm

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wax very friendly and accommodating
Stayed 2 nights in Oct 2025