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Hotel Palazzo Giovanelli e Gran Canal

4.0 star property

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Photo gallery for Hotel Palazzo Giovanelli e Gran Canal

Lobby
Garden view
Meeting facility
Exterior
Junior Suite Garden View | Premium bedding, down duvets, Select Comfort beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Santa Croce, San Stae, 2070, Venice, VE, 30135
  • Place, Rialto Bridge
    ‪6 min walk‬
  • Place, St. Mark's Square
    ‪12 min walk‬
  • Place, Piazzale Roma
    ‪13 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪32 min drive‬

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Exterior
CHC Continental, BW Premier Collection
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,001 reviews
The price is €189
includes taxes & fees
6 Apr - 7 Apr
CHC Continental, BW Premier Collection

About this property

Hotel Palazzo Giovanelli e Gran Canal

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hotel Palazzo Giovanelli e Gran Canal offers 35 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 30-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, bidets and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

During your stay at Hotel Palazzo Giovanelli e Gran Canal, you're just a quick walk from Rialto Bridge. Features include free WiFi in public areas and a free manager's reception, plus a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Ca'Pesaro and 9 minutes on foot from Rialto Bridge
  • Airport, railway station and cruise terminal shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Palazzo Giovanelli e Gran Canal. An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a train station drop-off service are available for a fee.

This 4-star Venice hotel is smoke free.

The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge on Thursday, Friday and Saturday.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available for a fee of EUR 45
  • Snack bar/deli

Things to do

  • Stereo

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 441 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1500
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Renovations and closures

This property is closed from 3 November 2025 to 14 June 2026 (dates subject to change).
The property will be renovating from 6 March 2026 to 14 June 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Food and water bowls and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150 per day.
  • Cots (infant beds) are available for EUR 30 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 150 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 30 per day
  • Rollaway bed fee: EUR 150 per day
  • Hosted evening meal: EUR 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Palazzo Giovanelli e Gran Canal offers transfers from the cruise terminal, airport, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Giovanelli
Hotel Palazzo Giovanelli e Gran Canal
Hotel Palazzo Giovanelli e Gran Canal Venice
Palazzo e e
Palazzo Giovanelli e Gran Canal
Palazzo Giovanelli e Gran Canal Venice
Hotel Palazzo Giovanelli e Gran Canal Hotel
Hotel Palazzo Giovanelli e Gran Canal Venice
Hotel Palazzo Giovanelli e Gran Canal Hotel Venice

Hotel Palazzo Giovanelli e Gran Canal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 349 reviews
Rating 8 - Good. 109 out of 349 reviews
Rating 6 - Okay. 39 out of 349 reviews
Rating 4 - Poor. 16 out of 349 reviews
Rating 2 - Terrible. 10 out of 349 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff. Location away from the crowd but easy links to centre
Stayed 4 nights in Sep 2025

6/10 Okay

JB

Travelled with partner
Liked: Cleanliness, amenities
This is a cool hotel, but be aware. They are going through major renovation. The Canal view room that I paid for believing it would be the grand Canal from the pictures was a small window about the size of a shoebox, looking out the back of the hotel at a small canal. The original room was so small we couldn’t fit our Carry-on luggage in it with us. We asked him to change us to another room and they did so happily it was a huge room with a view of what they call the garden. The room was great except every morning at 8:30. They started construction in the room above us. If you go out in Venice and want to enjoy the city and eat late as most Venetians, do this is not the hotel you want to stay in while they go through this renovation. On the upside, the staff was fantastic and the place is so clean and brand new for the rooms that are finished. They are spectacular. Amazing marble bathrooms, nice beds and amenities in the room.
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel with incredible amenities and right next to a taxi stop on the canal. One of the best locations only three stops away from the train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay. Staff was very helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I took my wife to celebrate her 50th birthday with our family and Hotel Palazzo Giovanelli did not dissapoint. From our first arrival the staff we absolutely wonderful. The rooms, fantastic, clean and well appointed. The location of the hotel is perfect for an arrival from the airport via water taxi or Vaporetto and is within easy walking distance from all the main areas, however, it is in a really nice and quiet location, meaning you do not feel in the middle of the tourist maddness! A great base for a stay in Venice - highly recommended. We will definately be back!
Stayed 3 nights in Nov 2024

2/10 Terrible

Maricela

Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful property

Amazing stay on our last stop of 2-week trip through Italy. Top-notch service, clean, good location, authentic property, convenience of a dock right on the Grand Canal, and a good breakfast to start each day. We received an upgraded room for our anniversary along with a bottle of chilled prosecco awaiting us - such a nice gesture which we really appreciated! The jr suite gave us much more room and a balcony. Heads up - There are complimentary tours to Murano which we didn’t know about - save money $/or headache figuring out zaporettos. Truly wonderful property but the service was the best!
Stayed 2 nights in Apr 2024

10/10 Excellent

Agnes

Stayed 1 night in Apr 2024

10/10 Excellent

XiaoJun

Stayed 1 night in Apr 2024

6/10 Okay

Cameron

Travelled with partner
Liked: Cleanliness
Stayed 7 nights in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful at check-in. Hotel is beautiful and the room was very inviting.
Stayed 1 night in Oct 2022

10/10 Excellent

Jennifer, Toddville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was ideal for multiple nights in Venice. The staff was helpful and fun to visit with. The location next to San Stae was very convenient and the breakfast exceeded expectations! The rooms were well appointed and recently remodeled but werw tight and the mattresses were beyond firm (our only real complaint). I would stay there again in a heartbeat!
Stayed 5 nights in Mar 2022

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check in. Hotel was close to everything.
Stayed 2 nights in Mar 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great HOtel

Gtreat hotel, great location, great service, great price
Stayed 2 nights in Feb 2020

10/10 Excellent

alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Good service and nice views from every room. Breakfast was your basic spread, but the croissants were amazing!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always love this hotel! great location on the gran canal with a ferry stop right next door. great staff-always accommodating
Stayed 2 nights in Jul 2019

2/10 Terrible

Elizabeth

Disliked: Staff & service, room comfort

Nice building. Good location. Awful service.

Awful service. Attitude of no help. Yelling at a family who wanted WiFi. Wouldn’t help us with a phone call. Felt like they were doing us a favor to be there. All for the highest priced hotel of our trip. Lovely building, good location. Very uncomfortable beds.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel. great location, water taxi right around the corner.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Gerard, Remsenburg, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No such thing as a guarantee!

All I can say, is that when you book as a couple, you run the great potential of being moved to a "sister" hotel, due to unexpected (and unbelievable) "unfortunate water damage" to your previously guaranteed booked room. It was obvious to us that we were being relocated in order to accommodate a larger group, who were to occupy several rooms. The little guy finishes last. We were denied a chance to visually see the alleged water-damaged room, and had no recourse, but to accept the alternative offered. Who needs to drag luggage around Venice on a Friday afternoon, seeking another hotel? We specifically selected this hotel due to its proximity to the Alla Laguna San Stae station, hoping not to have to transport luggage for any unnecessarily long distances, since we are both senior citizens. We were moved to a hotel two water bus stops away, to a less desirable area of Venice, close to the bus station. And during the transfer, the hotel representatives, Davide and his colleague had us enter through the exit portal to enter the boat without paying for the transfer. Although the room in the sister hotel was rather grand, we needed to get up earlier in order to be moved back to the San Stae station on the morning of our departure, causing us to be deprived of a relaxing breakfast. Booking this hotel is a gamble.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! We received an outstanding service from every staff member. The location of the hotel is right next to a bus stop and only 20 minutes walk from St. Marks Square. We were very kindly upgraded to the presidential suite for free! That was just the icing on top of the stay. Thank you so much to all of the staff at the Palazzo Giovanelli!
Stayed 3 nights in Mar 2019