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PLAZA Premium Wien

4.0 star property

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Photo gallery for PLAZA Premium Wien

Daily buffet breakfast (EUR 19.00 per person)
Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace
Reception
Front of property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Place, Belvedere
    ‪5 min drive‬
  • Place, Vienna State Opera
    ‪6 min drive‬
  • Place, Schönbrunn Palace
    ‪6 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Twin Room

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite

Suite | Living area | 80-cm TV with cable channels, offices

Suite

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Single Room

9.0 out of 10
Wonderful
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

PLAZA Premium Wien

Pet-friendly hotel connected to the convention centre in Vienna with a full-service spa
This smoke-free hotel features a full-service spa, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Change of towels is available on request
PLAZA Premium Wien offers 173 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desk chairs. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at PLAZA Premium Wien. During your stay, you'll be connected to the convention centre and just a quick walk from Vienna Twin Tower. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • 7 minutes by car from Schönbrunn Palace and 7 minutes from Vienna State Opera
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
PLAZA Premium Wien offers its guests a full-service spa. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly PLAZA Premium Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children aged 6 to 11
  • Airport shuttle fee: EUR 100 per vehicle (return, maximum occupancy 3)
  • Covered self-parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
PLAZA Premium Wien offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Pets not permitted in the restaurant and at the buffet
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

Reviews

PLAZA Premium Wien Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 128 out of 239 reviews
Rating 8 - Good. 63 out of 239 reviews
Rating 6 - Okay. 24 out of 239 reviews
Rating 4 - Poor. 12 out of 239 reviews
Rating 2 - Terrible. 12 out of 239 reviews

Reviews

2/10 Terrible

Marissa

Stayed 1 night in Jun 2025

10/10 Excellent

giovanni, Davis

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean hotel for a rest between busy travel days
Stayed 1 night in Jun 2025

10/10 Excellent

Gheorghe Cosmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for value. confortable beds, excellent breakfast. all ok
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Below Average

More 3 than 4 star quality. Staff were generally pleasant and helpful. If you arrive a bit early, even if a room is available they will charge for early access. This isn't typical in 4 star hotels in my experience nor is it good customer service - it costs nothing if a room is ready to allow a customer to have access slightly early, it's just a way of trying to make extra money The hotel is a good way out which you know when booking. The bar is closed Sunday/Monday which they don't advertise, if you want a drink after a day in the city on these days they'll direct you to a local petrol station to buy your own supplies as there aren't a variety of places you can go to nearby. My room was a bit worn, paint coming away in bathroom, panel missing below sink exposing pipework, damaged chair to desk. Would not stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Carl

Travelled with family
Location undesirable
Stayed 2 nights in Jun 2025

10/10 Excellent

Rongsheng

Stayed 2 nights in May 2025

10/10 Excellent

Palghat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good housekeeping. Clean and tidy. Short distance from city. Good menu on breakfast. Helpful front desk.
Stayed 6 nights in May 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice rooms, good breakfast for which we had to pay 19 euros However the restaurant is not open for dinner (except for coach parties). Likewise the bar is only open in the evenings and then not on a Sunday or Monday so no drinks/snacks/meals available to buy
Stayed 5 nights in May 2025

8/10 Good

elyahu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice hotel Easy access to public transportation to the city center Reception worker - armin is very helpful Will return in my next visit to Vienna
Stayed 4 nights in May 2025

4/10 Poor

GEORGE

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Armin was amazingly helpful. He made our visit to Vienna very enjoyable
Stayed 3 nights in May 2025

2/10 Terrible

Deniz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No way a 4 star hotel outdated awful beds rubbish reception and charging for parking max a 1 star hotel
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with friendly helpful staff with fluent English. Although hotel is quite a distance from city centre it couldn’t be easier to get to and fro with bus (free) and tube
Stayed 2 nights in May 2025

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and comfortable stay for our Vienna holiday!
Stayed 4 nights in Apr 2025

10/10 Excellent

Andraous, Richmond hill

Liked: Staff & service, property conditions & facilities
Nothing that Pacific clean hotel the room is clean. The bed is comfortable. Staff is nice that’s all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a nice place to stay out of the main centre like we did, this is a lovely hotel. We caught the tram into the city when we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Outer city location, no facilities.

Hotel overall was clean and comfortable, further out from city than we would have liked but once you get to grips with public transport it is ok, lots of Ubers as well to get around. Google maps is brilliant if you put your start and end location it gives you route options with u bahn, bus and tram numbers and timings. The hotel does not however cater to guests needs. The restaurant is purely for grou bookings and there is nothing the area to go and have a drink or meal, so best to stay in town to eat. On our first full night we were told we could not bu s drink from the bar as they were two busy serving around 12 people in the restaurant, they would serve us if they had time. If we had realised this we would have stayed in town. We ordered pizza delivery rather than spending another 30 min to get back into town. Vienna was beautiful but a bad choice for hotel unfortunately. We did not check out the gym and spa so can not comment on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We liked the space of the room. The hotel staff was very friendly and helpful. We liked the fitness and sauna area and got to relax after a long day. The breakfast buffet is amazing. We would definitely stay there again and recommended the hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Suzanne Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely, but very
Stayed 2 nights in Mar 2025

10/10 Excellent

Aleksandr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience with the hotel was very good. Thank you
Stayed 3 nights in Oct 2024

8/10 Good

Hosea

Stayed 3 nights in Sep 2024

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked how close it was to shops, transport can be expensive but if you have a car this would be a great place. The only reason I gave 2 stars for staff was because when I went to check out and give my card to the 24hour reception, no one was there, I waited 5 minutes and walked around no one was there. So I just wrote my name on an envelope with my cards inside and left it on the desk. I saw the night before that there was no one at the desk aswell
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulo Cesar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024