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Hotel Caroline

3.0 star property

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Photo gallery for Hotel Caroline

Spa
Balcony
Minibar, in-room safe, desk, soundproofing
Lobby
Towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View in a map
Gudrunstraße 138, 1100 Wien, Vienna, Vienna, 1100
  • Place, Amalienbad
    ‪9 min walk‬
  • Place, Belvedere
    ‪17 min walk‬
  • Place, Naschmarkt
    ‪5 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, soundproofing

Comfort Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(33 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, soundproofing

Family Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, soundproofing

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, soundproofing

Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior
Ibis Wien Hauptbahnhof
Favoriten
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,000 reviews
The price is €93
includes taxes & fees
21 Jun - 22 Jun
Ibis Wien Hauptbahnhof

About this property

Hotel Caroline

A fitness centre, a sauna and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hotel Caroline offers 76 accommodations with minibars and a safe. This Vienna hotel provides complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Caroline. During your stay, you'll be within walking distance of Belvedere. Free WiFi in public areas, a gym and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the bathrooms and the proximity to public transport
  • Just a 4-minute drive from Vienna State Opera and a few minutes from Belvedere
  • Pets welcome free of charge (restrictions apply)
Hotel Caroline offers its guests a sauna and a fitness centre. WiFi is free in public spaces. Hotel Caroline also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Vienna hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 9.50 per person

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 1892
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 18.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Self-parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 18.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Caroline Vienna
Hotel Caroline
Hotel Caroline Vienna
Hotel Caroline Hotel
Hotel Caroline Vienna
Hotel Caroline Hotel Vienna

Hotel Caroline Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 597 out of 1002 reviews
Rating 8 - Good. 343 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Uku

Liked: Cleanliness, staff & service, amenities
Hotel was clean, service and breakfast was good. However, street noise, especially from tram depot over the street was somewhat disturbing during the night.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Talita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service for value
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room, spacious, comfortable bed.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Seda

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel. Everything was good, the staff were friendly, the breakfast was nice, and the room was of average cleanliness. There were some hairs on the floor and on the bed, which bothered me a little, but everything else was fine. It’s also close to the train station.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside, nice view, lots of windows, comfortable bed, staff was great. Area outside was just a touch dodgy, with a relatively unoccupied street surrounding a sign that just says "Hotel", leaving patrons a little less certain.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jacquelyn

Liked: Cleanliness, property conditions & facilities
This hotel was easily accessible from the main train station and very close to the underground transport system.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. A large room and nice bathroom.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kelvin

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast ok easy metro ride to centre
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel with polite and helpful staff. Breakfast was great. Just a couple of blocks from the subway, so quick and easy access to Old Town area. I felt safe walking with our group.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Very helpful staff. Good breakfast, many and varied dining options nearby.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor selection of food, no hand made products (like marmalade), but is compatible with a 3 stars hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Inside the hotel is modern and clean, the room was a good size with plenty of places to put things, and I found it one of the quieter hotels I've stayed in. I had a friendly welcome and reception is always manned and staff helpful. Located a short walk from a tram stop to Hauptbahnhof or Belvedere (route O), or U-bahn to the Hauptbahnhof, Karlsplatz/Oper, Stephansplatz (U1) the location is convenient, although didn't feel like the best of areas, especially at night. I would recommend this as a place to stay in Vienna.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Talal

Liked: Amenities, property conditions & facilities
Thanks to the staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Lucjan

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful front desk staff & nice, simple accommodation. Very close to the train station & many buses
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on the outskirts of Vienna

Lovely hotel, great location for trams and buses into the heart of Vienna. Fabulous pizza restaurant next door.
Bus stop right outside the hot
Very comfortable rooms
Spotlessly clean
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

MIKYOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

CARMENCITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is sparkling clean and the bed, pillows and linens are very comfortable. Had a good night's sleep. The breakfast was excellent, lots of choices, and the staff are very helpful and accommodating. There is free public transportation available to go around the city if you register with the hotel. Would highly recommend this hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modern & large, the breakfast had many choices and delicious.
Stayed 1 night in May 2025
Verified

8/10 Good

Ying-Kei Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Huijie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a excellent place to stay.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Lachlan

Liked: Cleanliness, property conditions & facilities
The room was modern and clean, so it was a good value. The front desk staff was helpful with giving directions for using public transportation to get to attractions. I would stay there again.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

JESUS JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was really good.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Zakaria Amine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024