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West Plaza Hotel

4.0 star property

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Photo gallery for West Plaza Hotel

Lobby lounge
Suite | Desk, blackout curtains, iron/ironing board, free WiFi
Property entrance
Bed and Breakfast | Desk, blackout curtains, iron/ironing board, free WiFi
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
110 Wakefield Street, Wellington, 6011
  • Michael Fowler Centre
    ‪1 min walk‬
  • Te Papa
    ‪5 min walk‬
  • St James Theatre
    ‪5 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(54 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

West Plaza Hotel

Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
West Plaza Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of West Plaza Hotel's great location. During your stay, you're just a quick walk from Te Papa. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Wellington Town Hall and Wellington i-SITE Visitor Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. The eco-certified West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wellington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
City Dining and Bar – This restaurant serves breakfast and dinner.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 32 per person
  • Self-parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 471 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Viviana

Stayed 4 nights in Apr 2025

8/10 Good

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter weekend stay

Very happy 3 night stay over Easter. Staff friendly and helpful, as usual. Comfortable, quiet room and all amenities in good condition. Recommended.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hotel is very tired
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Mar 2025

8/10 Good

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Usual pleasant stay

Usual pleasant stay. Friendly, helpful staff.
Stayed 1 night in Apr 2025

6/10 Okay

francis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location of the hotel is perfect - the room ambience and service is all bad
Stayed 1 night in Mar 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Connor is a Star :-)

Friendly, helpful staff, especially Connor in the Restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Nathalie

Business traveller
Liked: Cleanliness, staff & service
Great location and check in/out. Room is basic but does the job.
Stayed 1 night in Mar 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. Handy to many places.
Stayed 2 nights in Mar 2025

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy access to Cuba St, Lampton Quay and Courtney Place.
Stayed 2 nights in Mar 2025

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy accommodation, easy check in, friendly staff, I definitely recommend Admirals Motor Lodge!
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very considerate
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Stayed 1 night in Feb 2025

8/10 Good

Lyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was demolition of a building going on across the road. The noise was to be expected - it started at 6am. Hopefully it will be finished soon.
Stayed 2 nights in Mar 2025

6/10 Okay

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot and Stuffy

Hotel was handy to everything and service great... Downside was no air-conditioning and the evenings were very warm and stuffy. The bed was like sleeping on a trampoline! The bed in 415 needs replacing. Staff were great.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Staff & service
Excellent location, friendly staff, good value for money.
Stayed 1 night in Feb 2025

6/10 Okay

AMELIA

Everything is okay except the no pick up from the airport but been posted on the screen for pick up.
Stayed 5 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
This location was ideal. The staff was so friendly and accommodating. I would especially like to give praise to Lily who was working in the restaurant. She was so sweet and even vouched for us on a mixup at checkout regarding how many times we ate at the restaurant. She knew her customers. I would recommend this Hotel to anyone wanting to explore Wellington as you can walk to a lot of places or use the cuty bus 1/2 block away.
Stayed 4 nights in Feb 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with easy access to the waterfront. The room was beautifully clean and the staff were very friendly and helpful. We will definitely stay again.
Stayed 2 nights in Feb 2025

8/10 Good

David

Clean; no shuttle service.
Stayed 1 night in Feb 2025

6/10 Okay

Neeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Construction around is very noisy.

The hotel is perfectly placed you can walk everywhere easily from here. The down side was that there is ongoing construction near the hotel and from 7am or so there is horrid construction sound on week days that made the whole experience not as great as it should be. The hotel is otherwise excellent as is the service
Stayed 3 nights in Feb 2025

6/10 Okay

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025