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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Exterior
Exterior
Exterior
Free buffet breakfast
Room, Multiple Beds | Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2485 Metrocentre Blvd, West Palm Beach, FL, 33407
  • Place, Rapids Water Park
    ‪5 min drive‬
  • Place, CACTI Park of the Palm Beaches
    ‪6 min drive‬
  • Place, Clematis Street
    ‪10 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications, Access Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Access Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, pillow-top beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | Down duvets, pillow-top beds, in-room safe, desk

Room, Multiple Beds

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. 37-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG. During your stay, you'll be within walking distance of Rapids Water Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Rapids Water Park and a few minutes from CACTI Park of the Palm Beaches
Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG offers its guests an outdoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG. Free self parking is available.

This West Palm Beach hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Metrocentre
Holiday Inn Express Metrocentre Hotel
Holiday Inn Express Metrocentre Hotel West Palm Beach
Holiday Inn Express Metrocentre West Palm Beach
Holiday Inn Express West Palm Beach
Holiday Inn Express West Palm Beach Metrocentre
West Palm Beach Holiday Inn Express
West Palm Beach Metrocentre
Holiday Inn Express West Palm Beach Metrocentre Hotel
Holiday Inn Express Hotel And Suites Metrocentre
Holiday Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre by IHG

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 273 out of 651 reviews
Rating 8 - Good. 200 out of 651 reviews
Rating 6 - Okay. 89 out of 651 reviews
Rating 4 - Poor. 46 out of 651 reviews
Rating 2 - Terrible. 43 out of 651 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean suite for family of 6. Kind staff, great buffet breakfast! Close to PBA for a college visit.
Stayed 1 night in Jan 2026

10/10 Excellent

Jordan

Stayed 1 night in Jan 2026

10/10 Excellent

Rafael, Indio

Stayed 1 night in Jan 2026

10/10 Excellent

David, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in Jan 2026

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, great location to shopping and restaurants. Near to freeway and airport.
Stayed 3 nights in Jan 2026

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good breakfast and comfy bed
Stayed 1 night in Jan 2026

4/10 Poor

Andrea

Disliked: Amenities, property conditions & facilities
Guy who checked us in was confused. Room was musty and generally in poor condition. Shelf that was holding microwave looked ready to fall down. Not what I am used to from previous stays. Even the ones in Europe were great.
Stayed 1 night in Jan 2026

8/10 Good

Suvirach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, but some guests made loud noises in the middle of the night.
Stayed 3 nights in Jan 2026

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have a small breakfast before we hit the road.
Stayed 1 night in Dec 2025

10/10 Excellent

Einas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious room, staff are nice.
Stayed 1 night in Dec 2025

8/10 Good

Maria Carmen

Stayed 2 nights in Dec 2025

10/10 Excellent

Yarisse

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous clean friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Silvia

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Francine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, friendly staff. They checked us in early which was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Ligia

Stayed 1 night in Nov 2025

4/10 Poor

Logan

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

STEPHEN, LUTZ

Liked: Cleanliness, staff & service, property conditions & facilities
This place was just fine.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kailina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a weekend trip. The room was clean and well stocked. Really enjoyed the tea in the lobby. The pool was open late which was nice after a long day. Overall was a relaxing place to stay while in West Palm.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Gerad

Liked: Cleanliness, staff & service, property conditions & facilities
The entrance to the property was a bit uncomfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

Andrea

Stayed 1 night in Jul 2025