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The Jaxon

2.0 star property

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Photo gallery for The Jaxon

Signature Apartment | Living area
Signature Apartment | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils
Exterior
Front of property
Classic Studio | 2 bedrooms, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
3613 Broadway, West Palm Beach, FL, 33407
  • Place, Palm Beach Maritime Museum
    ‪11 min walk‬
  • Place, Northwood Village
    ‪14 min walk‬
  • Place, Palm Beach House Beach
    ‪4 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪13 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | 2 bedrooms, iron/ironing board, free WiFi

Classic Studio

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | 2 bedrooms, iron/ironing board, free WiFi

Family Suite

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon

View all photos for Signature Apartment

Signature Apartment | 2 bedrooms, iron/ironing board, free WiFi

Signature Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Apartment

Superior Apartment | 2 bedrooms, iron/ironing board, free WiFi

Superior Apartment

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Apartment

Family Apartment | 2 bedrooms, iron/ironing board, free WiFi

Family Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

2 bedrooms, iron/ironing board, free WiFi

Signature Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Jaxon

Motel in West Palm Beach with free parking
This motel features free self-parking and free Wi-Fi in public areas.
The Jaxon offers 24 accommodations with complimentary slippers and a hairdryer. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

During your stay at The Jaxon, you'll be within walking distance of Northwood Village. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include a virtual front desk
  • 6 minutes by car from Port of Palm Beach and 5 minutes from Clematis Street
Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this West Palm Beach motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Guidebooks
  • Virtual front desk

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Jaxon Motel
The Jaxon West Palm Beach
The Jaxon Motel West Palm Beach

The Jaxon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 126 reviews
Rating 8 - Good. 18 out of 126 reviews
Rating 6 - Okay. 3 out of 126 reviews
Rating 4 - Poor. 3 out of 126 reviews
Rating 2 - Terrible. 9 out of 126 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

gabriel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

wong door code, no stay, no oney back

They gave me the wrong code to open the door. I tried to call and send messages, but no one answered in time. I was with a very tired little kid, so I had to leave and pay for another hotel. They didn’t refund me the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome! So nice, well designed. Olga is amazing. Made my stay perfect. Would recommend! Will be staying here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Kittiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

courtney

Liked: Cleanliness, staff & service
I had a great 1 night stay at the Jaxon! My room was clean and had just what I needed for the night. I didn’t like the idea of no staff being on site otherwise I have no complaints. Short drive to the port of palm beach which I loved. Will stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Brandi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check this hotel out!!

This hotel is a hidden gem. It looks exactly like the pictures. The rooms are decorated very tastefully and they include many small amenities that even larger more expensive hotels don’t. There’s a pair of slippers under the sink and ice in the freezer. There’s bottles of mineral water in the fridge upon arrival and the kitchen is fully stocked with silverware and cookware, including a hot plate. The area is very quiet at night and it’s very easy to receive deliveries. The train stations are very close and it’s a very bustling area. Olga was very attentive to all my needs and she answers the phone no matter the time of day or night. She is very responsive and courteous. She made sure she addressed any issues I had promptly and was excellent with her follow up. This was an amazing stay. I decided to extend my stay I was so pleased with the property. I will definitely be returning when I need somewhere in West Palm to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is newly renovated and looks beautiful in the room. Tasteful decor, kitchenette, firm bed, nice TV, bathroom essentials. Nice little lawn area to sit or play Cornhole. It isn't in the best area, but no one bothered the property.
Stayed 1 night in Aug 2025

10/10 Excellent

Caleb

Travelled with partner
Liked: Amenities
Beautiful and amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Daylin

Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Party of 2 stayed for 1 night, but really clean and just enough space. Will book again
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent. The room was clean and comfortable.
Stayed 1 night in Jul 2025

4/10 Poor

Sara

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
1 positive element: Olga was very responsive and helpful. The rest of our experience was not at all what I expected after reading the multiple‘excellent’ reviews online. We had a lot of trouble getting into the room- our code didn’t work and it seemed there was no staff on site. This is on a Friday evening, standing in semi-darkness with the only immediate help being offered by a man smoking a joint in the parking lot. After contacting Olga 2 staff people arrived within a few minutes and helped us get into the room where for a few minutes the lights didn’t work. We stayed 1 night in a family suite. I have 2 teenage sons. The family suite I expected was a 2 bedroom suite that I had seen on the website. We actually got a single bedroom with a little foldout cushion/mattress on the floor. The cleaning crew had not realized we needed this extra mattress because there were no sheets- pillows on our arrival. The staff person went a found sheets and quickly put a sheet over the mattress in a haphazard fashion, gave us a pillow and blanket and then she left. The ‘bed’ we were left with was sized for a small child and we had to reconfigure the ‘mattress’ as my son is 6 feet tall. We then found a toilet roll holder literally falling off the wall, and the towel holder folding under the weight of 2 towels and looking also like it might collapse. I placed a towel on the shower rail and it fell off the wall completely. Better to stay in a hotel with breakfast provided.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian, Mars

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Back again for the second time! Great place, easy access to flex working spaces and PBI!
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem in an up-and-coming area of Palm Beach. The resident agent and owner is responsive and amazing. Highly recommend booking for a business traveler.
Stayed 1 night in Jul 2025

2/10 Terrible

Randolph

Stayed 5 nights in Jul 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and clean

The room was cozy and clean and was stocked with everything we could need- kitchen utensils, shower necessities, coffee, plenty of towels. There is not a check-in office, it is all done on the app and you're given a code to the room, which made our check-in quick and easy. The room is a little small if you plan to spend a lot of time in it, but it was perfect for our brief stay. We only really used it to sleep and shower. Overall, I do recommend this stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at The Jaxon. It has everything I needed.
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small thoughtful touches that made a huge impact

I’ve never been to West Palm Beach but The Jaxon made me feel like home. The decor was so refreshing. They thought of everything. They had ice already made where bigger hotels don’t offer that minor detail. They had utensils, plates a microwave and even water for me in the fridge. The candle scent and hair care and wash gel were great touches too. I am thankful for them being so thoughtful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hughsie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Jackeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Cute and remodeled property.
Stayed 1 night in Jul 2025

10/10 Excellent

Guetheleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jonell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, Clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how everything was neat and clean!
Stayed 1 night in Jun 2025