6/10 Okay
Sabrina
Travelled with family
9 Aug 2025
Liked: Cleanliness, staff & service, amenities
I loved the location. We had a family member in the hospital and wanted to be in close proximity. The front desk staff were super friendly and courteous. The room was nice other than a few issues. Two of the outlets in the room did not work which made it difficult to charge devices near the bed. The bathroom mirror had a light around it that kept flashing causing a headache when the light was turned on. The television did not work. We did not get in the room until late from leaving the hospital so when we called regarding the issues they were not able to come until he next day. We were able to get the tv to work after front desk suggested pulling tv from the wall and unplugging and replugging. They did offer a discount due to inconvenience which was nice but hasn't been reflected in my account as of yet. The complementary breakfast was good with lots of options from eggs, bacon, biscuits, pancakes, cereals, yogurts, fruit, coffee, hot cocoa, juices, milk, etc. The gentleman that worked the breakfast area was very nice and the buffet and eating area was all very clean. The front lobby area also had a very pleasant fragrance which gives a very nice greeting upon entering the hotel. Other than the in room issues, this is a nice hotel to stay at that is walking distance to the hospital.
Sabrina
Stayed 2 nights in Aug 2025
