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Hotel Holiday

3.0 star property

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Photo gallery for Hotel Holiday

Mountain view
Front of property – evening/night
Lobby sitting area
Lobby sitting area
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
Gryfelblatte 4, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪8 min walk‬
  • Airport, Sion (SIR)
    ‪102 min drive‬

Room options

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Balcony, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Balcony, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, Balcony, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 3 Large Single Beds
  • Free Wi-Fi

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  • Pet-friendly
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4.7 out of 5, Exceptional, 1,006 reviews
The price is €245
includes taxes & fees
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About this property

Hotel Holiday

A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning, laundry facilities and a fireplace at reception.
Hotel Holiday offers 36 accommodations with minibars and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Holiday. During your stay, you're just a quick walk from Zermatt–Sunnegga Funicular. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy French cuisine while dining at La Caleche
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Zermatt-Matterhorn Ski Paradise and 5 minutes on foot from Zermatt–Sunnegga Funicular
  • Train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Multilingual staff, ski storage, and concierge services are also featured at Hotel Holiday.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast.
La Caleche – This restaurant specialises in French cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Caleche

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1973
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 15 April and 15 June.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 12 per pet, per day, plus a deposit of CHF 12 per night
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CHF 12 per night
  • Pet fee: CHF 12 per pet, per day
  • Rollaway bed fee: CHF 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Holiday offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Hotel Holiday Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 258 reviews
Rating 8 - Good. 85 out of 258 reviews
Rating 6 - Okay. 17 out of 258 reviews
Rating 4 - Poor. 4 out of 258 reviews
Rating 2 - Terrible. 5 out of 258 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities
Clean room, had everything we needed and breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jada

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely hotel, the staff was incredible, room was exactly as described with a wonderful view and the location was fantastic. I would highly recommend a stay if your planning on visiting.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small inn with an excellent restaurant.
Stayed 1 night in Sep 2025
Verified

8/10 Good

niranjan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice little cute hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with all the things needed for a pleasant stay
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, room comfort

Near to train station

Near to train station, room very clean. The best of all is the breakfast.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cun

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is excellent and the staff are kind.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Melissa

Liked: Amenities
We loved our stay. Great location and nice clean comfortable room. Thank you!!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Highly recommend!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, curteous staff & decent breakfast. room
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice size rooms and a convenient restaurant downstairs. The breakfast was very good and the servers friendly.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay at Hotel Holiday. It is in a nice location for walking the village. The rooms were clean and adequate. The breakfast was simple but nice.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sabina Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and washroom. Excellent mountain view and balcony
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rithin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. The rooms were clean and cozy. Their breakfasts was one of the best we have had anywhere. The staff was friendly. Highly recommend.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff very friendly and helpful.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff is friendly..
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Devdatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast for sure. Front desk folks were very friendly
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time! The service was fantastic and everyone was so friendly. We really enjoyed the cocktails at the bar—they were delicious! It’s a great spot for families, and the food at the restaurant was amazing. We can't wait to come back!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late, but the staff was still very friendly and made our check in easily. Great room and wonderful breakfast too! Thanks!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

SAMIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property right in front of the Matterhorn!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique.. very helpful and polite
Stayed 1 night in Sep 2025
Verified

6/10 Okay

arun

Beautiful location

excellent professional and friendly reception staff, very good bar and rooms. warm and cozy bedroom with a balcony view of the mountains. The dining options for breakfast were very limited, and the attitude of the lead female staff member at the restaurant was terrible and disrespectful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Chirag

Liked: Cleanliness, property conditions & facilities, room comfort

good hotel with nice views

very nice and near to many attractions, was quite when we visited would be nice to get kettle and some refreshment tea/coffee (I was told it is paid but as one of was offered free)
Stayed 1 night in Aug 2022