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Hotel Holiday

3.0 star property

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Photo gallery for Hotel Holiday

Front of property – evening/night
Reception hall
Lobby sitting area
Mountain view
Breakfast and dinner served, French cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

View in a map
Gryfelblatte 4, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪18 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪86 min drive‬

Room options

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Balcony, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Balcony, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds

View all photos for Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, Balcony, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 3 Large Single Beds

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About this property

Hotel Holiday

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning, laundry facilities and a fireplace at reception.
Hotel Holiday offers 36 accommodations with minibars and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Holiday. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy French cuisine while dining at La Caleche
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Zermatt-Matterhorn Ski Paradise and 5 minutes on foot from Zermatt–Sunnegga Funicular
  • Train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Multilingual staff, ski storage, and concierge services are also featured at Hotel Holiday.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast.
La Caleche – This restaurant specialises in French cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Caleche

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1973
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 15 April and 15 June.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 12 per pet, per day, plus a deposit of CHF 12 per night
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CHF 12 per night
  • Pet fee: CHF 12 per pet, per day
  • Rollaway bed fee: CHF 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Holiday offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Reviews

Hotel Holiday Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 245 reviews
Rating 8 - Good. 83 out of 245 reviews
Rating 6 - Okay. 16 out of 245 reviews
Rating 4 - Poor. 4 out of 245 reviews
Rating 2 - Terrible. 5 out of 245 reviews

Reviews

4/10 Poor

Sasidhar

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Katarzyna

Stayed 1 night in Aug 2025

6/10 Okay

arun

Beautiful location

excellent professional and friendly reception staff, very good bar and rooms. warm and cozy bedroom with a balcony view of the mountains. The dining options for breakfast were very limited, and the attitude of the lead female staff member at the restaurant was terrible and disrespectful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the other hotels are probably closer to the shopping, but Zermatt is a small city so you can pretty much walk anywhere. Both of our rooms have balconies with views of the Matterhorn. breakfast was included and was a great breakfast. Since there’s no AC, we just opened the door and found a way to prop the ceiling window open in the bathroom (I think we were on the top floor). It created a really nice Crossbreeze and considering that it was getting down into the 40s at night, our room was plenty cold. The staff was super nice and they let my wife charge her phone at the front desk for a couple of hours. Remember that if you were going to Switzerland, you might need a wall adapter for the power. They do not use the same kind as Europe or the USA
Stayed 2 nights in Jul 2025

8/10 Good

niranjan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice little cute hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Brenda

Travelled with partner
Disliked: Amenities
Hotel does the job for one night. The shower is strange, you do not receive any amenities and the bed was not very comfortable. The breakfast was good. Our room was right in front of a construction site and was quite loud during the day. They do not provide free transport from the train station as it requires an additional charge. Overall experience was okay.
Stayed 1 night in Jul 2025

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service
Quiet location. Room was adequate. Worst shower I’ve experienced in a hotel room. Water got literally everywhere in bathroom. Pricey for the level of hotel you get.
Stayed 1 night in Jun 2025

4/10 Poor

Manish

Stayed 1 night in Jun 2025

10/10 Excellent

Rithin, Sunnyvale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. The rooms were clean and cozy. Their breakfasts was one of the best we have had anywhere. The staff was friendly. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay at Hotel Holiday. It is in a nice location for walking the village. The rooms were clean and adequate. The breakfast was simple but nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last March, service was great , breakfast is the best . Rooms were clean and just had a mountain views. Would definitely come back here one day. Furthermore, we are grateful for the global shipment of the jacket. Having forgotten ours, we contacted them via email, and they generously sent it to us without additional payment, exemplifying superb service.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late, but the staff was still very friendly and made our check in easily. Great room and wonderful breakfast too! Thanks!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Amenities
We loved our stay. Great location and nice clean comfortable room. Thank you!!
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos, Bakersfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time! The service was fantastic and everyone was so friendly. We really enjoyed the cocktails at the bar—they were delicious! It’s a great spot for families, and the food at the restaurant was amazing. We can't wait to come back!
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 4 nights in Feb 2025

8/10 Good

Gareth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with all the things needed for a pleasant stay
Stayed 7 nights in Feb 2025

10/10 Excellent

SAMIRA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property right in front of the Matterhorn!
Stayed 3 nights in Dec 2024

8/10 Good

Ravindra, PISCATWAY

Stayed 1 night in Dec 2024

8/10 Good

Velazquez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice size rooms and a convenient restaurant downstairs. The breakfast was very good and the servers friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff is friendly..
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Shota

Stayed 2 nights in Aug 2024

10/10 Excellent

Sabi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short but uphill walk from train station they have transport but it’s 5 Swiss francs a person but a doable walk with a carry on bag Breakfast was sumptious , quiet area but no t close to any restaurants but Zermatt is a small but beautiful town so everything is in walking distance
Stayed 1 night in Aug 2024