Hotel Tannenhof

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Dates

September 2025

October 2025

Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Gallery Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Breakfast, lunch, dinner served; Italian cuisine

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Housekeeping
Pet-friendly
Free WiFi
Restaurant

Explore the area

3 Englischer Viertel, Zermatt, VS, 3920

Zermatt-Matterhorn Ski Paradise
‪1 min walk‬
Zermatt-Furi Gondola
‪9 min walk‬
Sunnegga Ski Resort
Sion (SIR)

Room options

Family Room

Exceptional

2 bedrooms
Sleeps 4
1 Queen Bed and 2 Single Beds

Deluxe Double or Twin Room

Exceptional

16 sq m
Sleeps 2
1 King Bed

Basic Double or Twin Room

Exceptional

15 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included
Pet-friendly
Free WiFi
Restaurant

includes taxes & fees

28 Sept - 29 Sept

About this property

Hotel Tannenhof

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

This smoke-free hotel features a restaurant, a bar/lounge and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a hair salon, a front desk safe and multilingual staff assistance are on-site.

Hotel Tannenhof offers 16 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hotel Tannenhof gets high marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

Free buffet breakfast served daily
Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Enjoy Italian cuisine while dining at Golden LokDown
Amenities include a front desk safe, multilingual staff and a lift
On-site recreation includes a ropes course and helicopter/aeroplane tours
Guests have great things to say about the helpful staff and the location
Steps from Zermatt-Matterhorn Ski Paradise and St. Mauritius Church
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3.5-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Golden LokDown – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant

Restaurants on site

Golden LokDown

Things to do

Helicopter/aeroplane tours
Ropes course
Ski passes
Ski storage

Family friendly

High chair
Soundproofed rooms

Conveniences

Hair salon
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

In the mountains

Accessibility

Lift

Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Heated bathroom floor
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV

Heating
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets: CHF 25.00 per pet, per night
Only dogs are allowed
Food and water bowls are available

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: CHF 25.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof

Hotel Tannenhof Hotel

Hotel Tannenhof Zermatt

Hotel Tannenhof Hotel Zermatt

Hotel Tannenhof Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Elizabeth

Travelled with family

8 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Hotel Tannenhof was excellent on all levels. Staff incredibly friendly and informative, responsive to requests, food at the hotel was incredible and very cool (Don't miss it!), rooms are comfortable, enough room, beds very comfortable and the hotel is perfectly located in the heart of Zermatt, steps away from shops, view of the Matterhorn and easily accessible from the train, and the per night price is reasonable.

Stayed 3 nights in Jun 2025

10/10 Excellent

armando

Travelled with partner

8 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

WiFi not working 😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢

Stayed 2 nights in Jun 2025

10/10 Excellent

Chloe

8 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location. Very nice staffs. Breakfast was ok. Room is small but everything looked new and very clean

Stayed 1 night in Jun 2025

10/10 Excellent

melinda

Travelled with group

7 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

10/10 Excellent

Rita

Travelled with family

4 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing hotel with great location and beautiful views of city and Matterhorn. Very attentive staff. Gentlemen at front desk even came in to work 15 mins earlier in the morning to help us bring down our luggage for our early morning departure. We had 2 room apartment on top floor with amazing sky view windows and balcony.

Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

2 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recently refurbished and very nice. Great quiet location but close to main street in Zermatt. Would go back for sure!

Stayed 1 night in May 2025

10/10 Excellent

Sofia

2 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I went here ... loved the location and its in the heart of the town...

Stayed 2 nights in May 2025

8/10 Good

Sarah

26 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great spot

The hotel is beautiful, very clean, perfect location. Unfortunately, we couldn’t get the air conditioner to work & we were hot until we opened the window. That was great until 7am when construction on the hotel next door resumed. Sleep was out of reach for us; completely out of everyone’s control, including the hotel.

Stayed 1 night in May 2025

10/10 Excellent

Anne Marie

26 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in May

We stayed at Hotel Tannenhof for one night. Location is 10min walk from the train station. Rooms were comfortable and clean. Staff were lovely and very helpful in showing us the best view points and local walks.

Stayed 1 night in May 2025