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Hotel Tannenhof

3.5 star property

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Photo gallery for Hotel Tannenhof

Front of property – evening/night
Breakfast, lunch and dinner served
Gallery Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Breakfast, lunch and dinner served
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
3 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Basic Double or Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(23 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Family Room

10.0 out of 10
Exceptional
(9 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Bar
4.9 out of 5, Exceptional, 219 reviews
The price is €319
includes taxes & fees
24 Jun - 25 Jun
Alpenlodge

About this property

Hotel Tannenhof

This smoke-free hotel features a restaurant, a bar/lounge and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a hair salon, a front desk safe and multilingual staff assistance are on-site.
Hotel Tannenhof offers 16 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hotel Tannenhof gets high marks from our customers. During your stay, you're just a quick walk from St. Mauritius Church. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Italian cuisine while dining at Golden LokDown
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes helicopter/aeroplane tours and a ropes course
  • Guests have great things to say about the breakfast and the location
  • Steps from Zermatt-Matterhorn Ski Paradise and St. Mauritius Church
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3.5-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Golden LokDown – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/aeroplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Hotel Tannenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 306 out of 380 reviews
Rating 8 - Good. 54 out of 380 reviews
Rating 6 - Okay. 14 out of 380 reviews
Rating 4 - Poor. 3 out of 380 reviews
Rating 2 - Terrible. 3 out of 380 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
Very glad we picked this hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Curt

Liked: Cleanliness, amenities, property conditions & facilities
Location was close to everything. Hotel was 5 out of 5 Stars.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alisbeys

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and very good location. Balcony room is a plus
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Great location good food
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Keyla

Liked: Cleanliness, amenities, property conditions & facilities
What truly stood out was the warmth and attentiveness of the staff, they made us feel genuinely welcome from the moment we arrived. The room was spotless and very comfortable, and the location couldn’t have been better.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Excellent hotel! Terrific location, super clean and new, extremely helpful staff. I will no doubt stay here again. The price was hard to beat in the heart of Zermatt.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Elnur

Liked: Amenities
Clean and quiet rooms
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff is very friendly and helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Wonderful location. Very friendly staff. Hotel an room well kept and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

geraldine

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very friendly & helpful. Very clean, great location and breakfast had a large selection.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Abiezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located just off the Main Street. Rooms are comfortable and clean. The staff is what truly makes this property stand out. They are multi lingual and are sincerely eager to help. We consulted with them daily sometimes several times during the day and they made us feel at home.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alex

Excellent stay! Friendly staff, clean, had everything we needed
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Srushti

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk, breakfast staff all were friendly and helful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to be ,thanks for hospitality
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, good location, breakfast good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and location excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities
Beautiful clean large rooms. Friendly, helpful staff. Great food. Nice ski lockers
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Great location and helpful staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here ... loved the location and its in the heart of the town...
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Peter

Liked: Amenities
Well located in centre of town, very clean, helpful staff.
Stayed 2 nights in Sep 2025