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Altstadt Hotel

3.0 star property

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Photo gallery for Altstadt Hotel

Exterior
View from room
Daily buffet breakfast (CHF 15 per person)
Classic | Hypo-allergenic bedding, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Bar

Explore the area

View in a map
Kirchgasse 4, Zürich, ZH, 8001
  • Place, Zurich Town Hall
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Place, Zürich Opera House
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

8.6 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Cosy

Classic Cosy | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Cosy

8.6 out of 10
Excellent
(33 reviews)
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

8.4 out of 10
Very good
(19 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Design

Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Design

8.6 out of 10
Excellent
(24 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Attic Design

Attic Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Attic Design

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Design with Rooftop Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Altstadt Hotel

Hotel with a bar, 7-minute walk to Bahnhofstrasse
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Change of towels is available on request
Altstadt Hotel offers 25 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Altstadt Hotel. During your stay, you're just a quick walk from Bahnhofstrasse. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 1-minute drive from Bahnhofstrasse and 6 minutes from Letzigrund Stadium
  • Pets welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Altstadt Hotel. For a fee, parking is available.

This 3-star Zürich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Altstadt Bar – This bar serves breakfast and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 36 per day); discounts available
  • Covered parking on site (CHF 36 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Covered self-parking fee: CHF 36 per night
  • Nearby parking fee: CHF 36.00 per day (1640 ft away)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE-169.051.025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 995 reviews
Rating 8 - Good. 343 out of 995 reviews
Rating 6 - Okay. 82 out of 995 reviews
Rating 4 - Poor. 29 out of 995 reviews
Rating 2 - Terrible. 14 out of 995 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and approachable. The key system was fun. Loved having access to an elevator.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in old town, easy walk to the cathedral, shops, restaurants, Lake Zurich, right near a tram pick up spot, very convenient! I loved the little cafe on the first floor as well! Very nice place to stay in Zurich if you’re looking to enjoy the city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very convenient location, with a tram stop nearby and close proximity to Grossmünster, as well as plenty of surrounding shops and restaurants. The room and bathroom were both very spacious and clean, and the bed and pillows were comfortable. They provided thoughtful amenities like slippers, a laundry bag, and a paper bag in the room. I especially appreciated the ample counter space in the bathroom for personal items. Hotel staffs were friendly and helpful. I would definitely stay there again.
Stayed 4 nights in Oct 2025

8/10 Good

JANE

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
One member of staff was particularly unhelpful and the rest were unfriendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic in the old town area, room was amazing with rooftop terrace with fantastic view.
Stayed 4 nights in Sep 2025

4/10 Poor

Susan

Travelled with family
Disliked: Amenities
Dont get the attic room if you are over 5’2” !!! Or if you have a bag and want someplace to put it. So many places to hit your head, it was like a fun house! Stay away!
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first hotel in Switzerland. It was perfect. Staff was kind and friendly. Breakfast option cannot be beat! We loved it!
Stayed 2 nights in Sep 2025

8/10 Good

Renee

Stayed 1 night in Oct 2025

10/10 Excellent

Annette, Harvesdt

Liked: Cleanliness, staff & service
I love the property. I did not love no air conditioning. We had to keep our window open to stay cool and the bell tower went off every 15 minutes. Please consider getting air conditioning the breakfast, the staff, and everything else was impeccable
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful spot
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Always stay here when in Zurich.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel.
Stayed 1 night in Sep 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Its the perfect location. Near lots of shops and restaurants. Walking distances to almost everything. The down fall if staying more then 2 nights is no English speaking anything on the TV. No new BBC nothing. You come in from all day out and about and would just like to catch alittle on news beside watching you phone.
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

8/10 Good

Guillermo A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to have more electrical outlets around the night stands...
Stayed 2 nights in Sep 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the head of the lake as well as to the train station. Plenty of dining / food options near the hotel as well as the little bakery in the hotel entrance.
Stayed 1 night in Aug 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Would prefer a few extra pillows
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, close to the Lemmat river and Old Town. Lots of walking options.
Stayed 1 night in Sep 2025

10/10 Excellent

Margie

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

The receptionist who bandaged me after a silly fall outside was most kind
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff- friendly & helpful. Very efficient use of space. Strange thing about Europe and no shower food or curtains — the water goes everywhere no matter what you try to do to minimize it. Also, the Air Conditioning was minimal, there was a preset limit on the temperature.
Stayed 3 nights in Aug 2025

10/10 Excellent

danette

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything was great except not enough pillows. Easy enough to ask reception but they aren't there 24/7
Stayed 1 night in Aug 2025

8/10 Good

Sahar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very tiny but clean. You need to park in the public parking and walk to the hotel. You can’t park in front of hotel.
Stayed 1 night in Aug 2025