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Crystal Palm Hotel

4.0 star property

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Photo gallery for Crystal Palm Hotel

A buffet with various dishes including fried rice, sandwiches, and a salad.
A hotel with a swimming pool, outdoor seating, and multiple balconies.
A modern kitchen with a dining area, featuring a built-in oven, a microwave, and a large window with patterned curtains.
A hotel room with a large bed, two chairs, a desk, and a nightstand with a lamp.
A hotel with a modern design, featuring a prominent entrance, a gated driveway, and a well-maintained landscape with palm trees.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
4 Street-Tesano, 14th South Loop-Tesano, Accra
  • Place, Wheel Story House
    ‪5 min drive‬
  • Place, Achimota Mall
    ‪6 min drive‬
  • Place, Achimota Golf Club
    ‪8 min drive‬
  • Airport, Accra Intl. Airport (ACC)
    ‪14 min drive‬

Room options

View all photos for Single Room

A neatly made bed with a white bedspread and two pillows, a wooden nightstand with a phone and book, and a framed picture on the wall.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a wall-mounted control panel.

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two wooden beds, each with a white bedspread and pillows, a bedside table with a lamp, and a framed picture on the wall.

Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

A neatly made bed with patterned pillows, two bedside tables with lamps, and a framed artwork on the wall.

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A hotel room with a large bed, two chairs, a desk, and a nightstand with a lamp.

Executive Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with two beds, each with a headboard, bedside lamps, and a small table between the beds.

Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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  • Dryer
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About this property

Crystal Palm Hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Crystal Palm Hotel offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch plasma televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Crystal Palm Hotel, you'll be close to University of Ghana. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • 9 minutes by car from University of Ghana and 11 minutes from Accra Mall
  • Free airport shuttle service
Crystal Palm Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. The business-friendly Crystal Palm Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Accra hotel.

Guests are served a free continental breakfast daily.
Crystal Palm Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Crystal Palm Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No lift
  • Phone accessibility kit
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Crystal Palm Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystal Palm Accra
Crystal Palm Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel
Crystal Palm Hotel Accra
Crystal Palm Hotel Hotel Accra

Crystal Palm Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 15 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Wifi ( internet) in camera inesistente. Acqua calda camera: per fortuna che siamo in Africa è le temperature permettono la doccia anche fredda. Pulizia della camera ottima. Colazione ; adatta per chi cura la dieta dimagrante.
Stayed 5 nights in Nov 2017
Verified

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel

The hotel staff was very good. The room is small I& bed was small. Not close to any malls or stores
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Jahn Petter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent for work.

This hotel is in Tessano north of Accra centre. It is a very quiet area. It takes about 20 min downtown with a taxi. The price is reasonable, internet is working and the staff is friendly. The area is exellent for a morning stroll, there is a local market 10 -15 min walk from the hotel. A good place to stay for work. There are local shops nearby selling water and snacks.
Verified

4/10 Poor

Mikael Brink

Liked: Cleanliness

OK vistelse avsides i Accra

Ok om man har business i närheten. Inget gym, svajig el, svajigt internet, poolen var nog inte rengjord på månader. Ok bar och service men inget märkvärdigt. Hård säng, dåligt tryck iduschen. Funkade för min vistelse men tyvärr inte värt priset i min mening.
Verified

6/10 Okay

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nonplussed

I would only recommend this hotel if you have a car and are in and out of the hotel and not at all looking to stay longer than a few hours. Otherwise, pay the extra money and choose something a little better !
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for !

Nothing at all special. The area is so quiet at night with nothing around there at all. Fortunately taxis do stop by to rescue you if needed.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

für Kurzaufenthalte geeignet

Bin zum zweitenmal für eine Nacht in diesem Hotel gewesen. Die Ankunftszeit der Flüge aus Europa liegt immer in den Abendstunden, dadurch ist eine Weiterfahrt nach Kumasi (Wohnort meiner Tochter) erst am nächsten Tag möglich. Das Hotel ist sauber, hat einen abgeschlossenen Hof (wichtig) mit Parkplätzen und bietet ein ordentliches Frühstück. Leider war der Pool - wegen Wassermangels - dieses Mal nicht befüllt.
Verified

8/10 Good

norma

Liked: Cleanliness, staff & service, room comfort

Ok hotel

The dining room hostess was very sweet and kind. Very nice person. Bathtub wad in a little downhill so when I took a showerthe water ran out of the tub. It was a very nice place to stay. I will stay there again.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Greater Accra hotel

Unless willing to pay a premium price in Ghana for a hotel room, expectations should be realistic. This hotel (note there are two locations about a block apart; I was in #2) was quite good in comparison to most comparable hotels in other parts of Ghana. I was happy to return to this hotel at the end of my tour of the country. By developing country standards, it was clean, regularly had hot water, the air conditioner worked well, and the staff were generally accommodating. The internet connection was good, though, understandably, at times the server was slow to load pages. The hotel is located in Tesano, a sort of suburb of Accra, which is close to the airport (20 minutes in light traffic; 45-60 during rush hour). The area is sparse as far as things to do, but has some shops to meet basic food and drink needs. It's a fairly quiet section of the city, set in a mostly residential area. If going to Ghana, note that getting an MTN SIM card will allow you to receive incoming calls from the US (and possibly Western Europe?) for free.
Verified

6/10 Okay

N Nathan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
In Accra hotel prices are expensive probably due to a lack of available rooms. This hotel is quite clean but there were a lot of shortcomings- eg leak from the bath, shower curtain wraps around the person who is taking a shower, safe not working, light not working etc.
Verified

6/10 Okay

Dieter

Liked: Cleanliness, room comfort

Hotel zu empfehlen

Das Hotel haben wir schon mehrmals besucht, ausgezeichnete Hotel mit Pool , der service des reinugungspersonals und der gaststätte sehr gut. Service bei der Rezeption ist immer unfreundlich, die Bezahlung mit VISA-CARD wird angeboten, aber nicht realisiert, weil die Mitarbeiter nicht wissen wie es getan wird. Wir hatten Zimmer 101 und empfehlen allen neuen Reisenden diieses Zimmer zu meiden, die betten stehen direkt an eine dünnen wand zum Treppenhaus, wir hatten bis 1.00 nachts ständig Geräuschen vom Flur und konnten nicht einschlafen, Reisende kommen und gehen, und am ende das Prsonal mit lauten Gesprächen, am Morgen 4.00 beginnt alles von vorn.
Verified

6/10 Okay

Winemaker

Liked: Cleanliness, room comfort

Least expensive pool in Accra

Nice staff. The pool is old but swimmable. There is a pool bar with a limited drink menu, but in Ghana you mainly drink beer. Only the Executive rooms have balconies not all rooms as advertised, but that's okay if the power goes off. The emergency generator storms the balconies. Our bathroom was clean, but had a smell of sewer gas, but an open window took care of it. Rooms are large and comfy. Not a bad budget hotel. The local market around the corner sells bottled water cheap.
Verified

6/10 Okay

American senior

Liked: Staff & service
Disliked: Property conditions & facilities

A single man's thoughts

Very helpful staff. Had to change rooms due to lack of shower curtain in Room 303, however. Insufficient hot water for full shower. Would be nice if pool had a shallower end connected to the deeper waters. Didn't find any real interesting activity within walking distance of hotel.
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geschäftshotel mit guter Küche

Gutes einfaches Hotel für Geschäftsreisende. Die Küche ist regional aber sehr gut, der Service ist gut, die Zimmer sehr sauber. Der Pool ist ungepflegt nicht gut. Es wird die Bezahlung mit Kreditkarte angeboten, aber die Reception ist meiner Ansicht nicht in der Lage dazu, sie schieben die Problem auf das Internet, aber ich denke, sie sind nicht qualifiziert, die Zahlung mit Kreditkarte wird verweigert, obwohl angeboten wird.
Verified

4/10 Poor

Bryon

Disliked: Staff & service

Don't stay here

Terrible food and food service. The staff does not understand how to take instruction and the food is all the same.
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmes Hotel

gutes Hotel ghanaischen Mittelklasse, guter Service und gute Küche. Das Frühstücksangebot sehr gut. Die Küche sehr langsam, das wird in der Menükarte schon angkündigt. Die Zimmer mit gutem Komfort, man kann dieses Hotel etwas außerhalb des Centrums empfehlen, weil der Preis gut ist. Der Pool ist ungepflegt und klein.
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very good service, quiet, confortable, safe. I recommend it. Very functional and reasonably priced.
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was benerally OK

I didnt give the maximum of 5 because there were two problems: 1. The phone number indicated in the reservation confirmation was wrong! I couldn't inform the hotel on the arrival that the aircraft came earlier. Nobody from the hotel was there. I had to pay the taxi for the hotel. 2. Internet access in the hotel was not always perfect. Sometimes I had to insist to have the connection.
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel für Geschäftsreisende

Gutes Mittelklassehotel für Geschäftsreisende. Der Service in Zimmer, Restaurant und Poolbar ist sehr gut. Die Küche ist ausgezeichnet kontinental. Es gibt Kontinentalkost, aber gute Qualität. Die Zubereitung dauert immer etwa 30 - 40 Minuten, Dafür kann man aber auch alles auf der Karte empfehlen. Die Bedienung ist höflich und sehr gut. Beim Checkout gibt es bei Kreditkarte immer Schwierigkeiten, ich habe das jetzt mehrere Male erlebt. Dem Personal an der Reception fehlen die Kenntnisse und Fertigkeiten um mit Technik und Kontakt zur Überprüfung der Zahlung fertig zu werden. In anderen gößeren Hotels in Accra geht alles geregelter von statten.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal Palm Hotel

Nice and Cozy. Staff are warm and courteous. location is not exactly central but pretty serene and relaxing
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrendous

not my cup of tea!
Verified

4/10 Poor

Eugen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Mängel in der Zimmerausstattung auch nach Reklamation nicht behoben

Lampen im Schlafzimmer und Bad defekt, Klimaanlage nicht regelbar (Fernsteuerung defekt), Ablagen und Haken im Bad nicht nutzbar, da lose.
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Verified

6/10 Okay

Verified traveller

Verified

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort