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Executive Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Executive Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Grand Hotel Nuove Terme, you're just a quick walk from Piazza Italia. Free breakfast, free WiFi in public areas and a full-service spa are available.

  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Le Fontane
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to massages, facials or Ayurvedic treatments at Beauty Farm
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes hot springs, a steam room and a sauna
  • Steps from Piazza Italia and Nuove Terme Thermal Spa
  • Pets welcome for a fee (restrictions apply)

Grand Hotel Nuove Terme ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Grand Hotel Nuove Terme

Everyone (2) Couples (1)
3 out of 5
Die Information an der Reception war nicht gut. Vorallem die Auskunft über Parkmöglichkeiten war sehr schlecht!

Posted by on 27 May 2019

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2 out of 5

Altes Hotel ohne Aktualisierung

Wir arbeiten nicht mit ebookers. So wurde uns klar gemacht, dass keine Buchung vorliegt. Erst nach langem hin und her (zeigte meine Mail) hat man irgendwie doch entdeckt, dass alles inkl. Zahlung ok sei. Es sei über eine andere Firma gebucht worden. Ohne Entschuldigung wurden wir dann eingecheckt. Wir kamen uns als unwillkommene Gäste vor.

Posted by on 31 May 2017

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3 out of 5

Das Zimmer war kalt. Nicht geheizt.

Pros: Die Lage.
Cons: Es war zu kalt. Die Zimmer müssten in dieser Jahreszeit unbedingt beheizt sein. Matratzen hart. Kopfteil nicht regulierbar.
Location: Beste Lage.
Nettes Hotel. Personal nicht sehr freundlich. Eher distanziert.

Posted by , from Schweiz on 29 Apr 2017

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Renovations + Closures

This property is closed from 19 May 2022 to 31 July 2023 (dates subject to change).

Property Features

Grand Hotel Nuove Terme offers its guests a full-service spa, hot springs, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 22 square feet (0 square metres) and includes conference space. An outdoor pool, a hot tub, and a sauna are also featured at the business-friendly Grand Hotel Nuove Terme. This Acqui Terme hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 3 levels
  • Conference rooms
  • 22 sq ft of conference space
  • 0 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Acqui Terme Station (0.5 km / 0.3 mi)

Room Amenities

Grand Hotel Nuove Terme offers 142 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily.

Le Fontane – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hot springs on site
  • Golfing nearby

Spa Services

Beauty Farm has 7 treatment rooms. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 10:00 PM.

  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Number of hot springs - 1
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 14
  • Reflexology
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Weight limit: 33 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Nuove
  • Grand Hotel Nuove Terme
  • Grand Nuove
  • Grand Nuove Terme
  • Grand Hotel Alessandria
  • Grand Hotel Nuove Terme Acqui Terme
  • Grand Nuove Terme Acqui Terme
  • Grand Hotel Nuove Terme Hotel
  • Grand Hotel Nuove Terme Acqui Terme
  • Grand Hotel Nuove Terme Hotel Acqui Terme

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.